Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for an experienced and passionate GTM System Engineer to join our team. The ideal candidate will have solid software engineering fundamentals, 4 years of hands-on development experience, and the ability to confidently work on complex back-end and front-end tasks. You will be a key contributor responsible for maintaining, customizing, and building new modules, as well as designing and implementing complex Business Process Management (BPM) workflows. You'll collaborate effectively with stakeholders to deliver high-quality, scalable CRM solutions that align with business goals.
Key Responsibilities
- Develop, maintain, and debug complex customizations (custom modules, advanced logic hooks, workflows, and API integrations) in SugarCRM.
- Implement robust front-end customizations using Sugar's Sidecar framework. Utilize and extend architectural components like Logic Hooks, Extensions, and the Job Queue to implement specialized business logic.
- Independently design, implement, and maintain complex, multi-stage business workflows and automation using SugarCRM's Advanced Workflow (BPM) tool.
- Lead and participate in code reviews, ensuring adherence to best practices, coding standards, and maintainability.
- Analyze requirements, provide estimates, and deliver high-quality solutions on time.
- Stay updated with industry trends, especially in PHP, JavaScript, MySQL, and CRM technologies.
Required Skills and Qualifications
- We seek candidates with a proven track record in software development and advanced transferable CRM experience.
- 5 years of professional experience in software development, with significant and deep experience customizing a major CRM platform (Salesforce, Dynamics, or similar).
- Expert proficiency in PHP and JavaScript (including ES6+), as well as MySQL, HTML, and CSS. Experience with React or other modern JavaScript frameworks (Angular, Vue) is a big plus.
- Deep understanding of MVC architecture and hands-on experience developing and integrating with RESTful APIs.
- Advanced familiarity with core CRM concepts, including designing and modifying modules, security models, and complex system configuration.
- Proven track record in administer, designing and implementing multi-stage business process automation/workflows (equivalent to BPM in SugarCRM).
- Strong problem-solving skills and a proactive mindset. Good at communication in English, with the ability to work independently, and collaborate effectively in a distributed team environment.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Related jobsAI Engineer (Generative AI, LLM)
Digital Transformation
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled AI Engineer (Middle Level) to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights go-to-market platform with various enterprise systems.
In this role, you will work closely with theDigital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to integrate AI capabilities across CRM and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.
What You Will Do
- Development of AI Insights - Go-To-Market Platform:
- Design, build, and evolve AI Insights, OPSWAT’s in-house, AI-powered go-to-market platform built on CRM and enterprise data.
- Architect and implement multi-agent AI systems that analyze GTM data to:
- Identify customer buying intent, readiness, and deal momentum
- Prioritize customer accounts and opportunities with clear, explainable reasoning
- Detect pipeline risk, slippage, and growth opportunities across sales and marketing
- Develop and maintain data pipeline to transform raw CRM data into decision-ready signals, metrics and insights used by AI agents.
- Development of Chatbot Platform:
- Design, build and maintain OPSWAT AI Assistant - our chatbot framework to build chatbot systems.
- Continuously improve Agentic RAG, MCP services and data pipeline for enterprise data systems.
- Fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
- Fine-tune SLM model for intention classification, agentic tool calling, etc.
- Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions.
What We Need From You
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
- Experience in multi-agent orchestration framework (e.g. LangGraph, AutoGen, Agent Framework, ...).
- Experience in RAG architectures and Vector databases (e.g. Azure AI Search, Pgvector, Weaviate, ...).
- Experience in fine-tuning or instruction-tuning LLMs.
- Solid understanding of software development methodologies (Agile, Scrum, etc.).
- Good communication, collaboration, and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in one or more of the following programming languages: Python, React, Typescript.
It Would Be Nice if You Have
- Certifications in AWS and Azure architecture.
- Experience in backend-end development.
- Experience in CI/CD pipelines and cloud production deployment (Azure, AWS or GCP).
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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AI Platform Architect
Enterprise Platform
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the Role
The CTO Intelligence Hub is OPSWAT’s internal AI-powered data platform; dashboards and APIs that give leadership real-time visibility into AI adoption, financial performance, customer health, and sales. The platform runs on a fleet of Flask, FastAPI, and Streamlit applications backed by a Fabric → Parquet → S3 data pipeline, all tied together by an agentic coding system where GitHub Issues become production pull requests in under three minutes.
As AI Platform Architect, you own the application layer. You design and build new intelligence products, evolve existing dashboards, and work with the AI coding pipeline — writing the specs, reviewing the plans, and guiding the implementation. You are the “human senior engineer” in a team where your main coding collaborator is Claude.
What You Will Own
- Application architecture: Flask APIs, FastAPI microservices, Streamlit dashboards; schema and data-flow design across 12+ applications
- Agentic coding pipeline: creating well-scoped GitHub Issues, reviewing AI-generated implementation plans, approving or refining, merging PRs; the pipeline (claude-coder) takes issues from triage to production PR in ~3 minutes for routine work
- Data pipeline & analytics: extending the Fabric → Parquet → S3 pipeline; designing new analytics (percentile ranking, quadrant analysis, trend computation); HR enrichment and data quality
- Test-driven development: writing pytest spec suites that the AI implementer must satisfy; test files are the spec and cannot be modified by the AI
- Claude API / CLI integration: building features that call Claude for inference (content generation, analysis, RFP answering); working with OAuth-based CLI inference and direct API patterns
- UX & visualisation: Plotly dashboards, Jinja2 templates, React/Vite prototypes; maintaining the OPSWAT brand system across all apps
- Architecture documentation: keeping Confluence up to date as the system evolves; writing CLAUDE.md context files that teach the AI pipeline how each repo works
- New product design: identifying gaps in current intelligence coverage and proposing, scoping, and shipping new internal tools
You Will Be a Strong Fit If You Have
- 3–7 years of Python backend development (Flask, FastAPI, or equivalent)
- Strong data skills: pandas, SQL, Parquet, data modelling; you are comfortable designing a metrics pipeline from raw HR and usage data to ranked leader-board
- Experience working with LLM APIs (OpenAI, Anthropic, or equivalent) in production
- A test-first mindset: you write tests before code and believe the test suite is the specification
- Clear written communication because your primary “pairing partner” reads GitHub Issues, your ability to write precise, unambiguous requirements directly determines output quality
- Comfort reading and reviewing AI-generated code critically; you know when to approve, when to push back, and when to take the keyboard yourself
- Experience with REST API design and documentation
Nice to Have
- Streamlit or Plotly dashboard development
- React / TypeScript (for UX prototypes)
- Microsoft Fabric, Azure Data Warehouse, or similar cloud data platforms
- Familiarity with GitHub Actions and CI/CD pipeline design
- Experience building multi-language document processing (the RFP automation covers 14 languages)
- Prompt engineering and system-prompt design for agentic workflows
- OPSWAT product knowledge (MetaDefender, OESIS, CDR - not required but helpful)
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Data Engineer
Enterprise Data
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Data Engineering team is a vital component of OPSWAT's technology division, responsible for building and maintaining the foundational data infrastructure that supports the entire organization. The team's mission is to create a scalable, reliable, and secure data platform on Microsoft Azure, enabling data-driven decision-making across all business units. This involves designing and managing data warehouses and data lakes, developing robust data integration pipelines, and ensuring the quality and accessibility of data assets. A key strategic initiative for the team is the development and implementation of a Master Data Management (MDM) layer, which will play a critical role in enhancing data consistency and accuracy across various systems and applications.
What You Will be Doing
- Design and Maintenance of Azure Data Warehouse/Data Lake:
- Ensuring the performance, reliability, and security of the data platform, requiring proactive monitoring and optimization.
- Evaluate and implementing strategies to optimize the data warehouse and data lake for cost-effectiveness and efficiency, aligning with best practices for Azure data management
- Development of ETL/ELT pipelines on Azure, utilizing tools such as Azure Data Factory and Azure Databricks, to ingest and transform data from a variety of sources.
- Implementing data quality rules and processes to ensure the accuracy and reliability of the data within the platform
- Optimize data storage & computing resources for cost efficiency
- Proactively identify pipeline bottlenecks and performance issues
- Development and Implementation of Master Data Management (MDM) Layer: A key responsibility is to research and recommend suitable MDM tools and technologies available within the Azure ecosystem. Our goal is to establish a "single source of truth" for critical data entities, ensuring consistency and quality across all connected systems.
- Collaboration and Communication: The individual will work closely with product teams, sales and revenue operations, customer experience, and other stakeholders across the organization to understand their data requirements and deliver effective solutions that meet their needs. This requires the ability to explain complex technical concepts in a layman terms to non-technical audiences effectively.
- Risk management: ensure data warehouse availability & resiliency (during service outage, network issues, unexpected high loads, external attacks, disaster recovery, etc.)
- Define effective and measurable KPIs for the team and individual team members
- Team resource management & Key Man Dependency mitigations
- Strategic planning (at least 3 quarters in advance on team roadmap and vision)
- Study new technologies & industry trends and propose appropriate solutions for company’s need
What We Need from You
- Bachelor's degree in Computer Science, Data Engineering, or a related field.
- Minimum of 3 years of proven experience in data warehouse/data lake design, implementation. This experience should include hands-on work with core Azure data services such as Azure Data Lake, Azure Synapse Analytics, and Azure SQL Database.
- Extensive experience with ETL/ELT tools within the Azure ecosystem, including Azure Data Factory and Azure Databricks.
- A strong understanding of database architecture principles, encompassing both relational databases (e.g., Azure SQL Database, Azure Synapse Analytics) and the concepts of NoSQL databases for handling unstructured data.
- Experience in integrating data from multiple SaaS applications, including Salesforce, Hubspot, Netsuite, HRIS (e.g., Workday, ADP), and ZoomInfo.
- Experience in researching and implementing Master Data Management (MDM) solutions.
- Strong problem-solving, analytical, and troubleshooting skills are essential for this role.
It Would be Nice if You Had
- Good written and verbal communication skills, including the ability to collaborate effectively with cross-functional teams, are required.
- Experience with real-time data streaming technologies such as Azure Event Hubs or Kafka.
- Experience with DevOps practices and tools for automating data pipelines, such as Azure DevOps and CI/CD pipelines.
- Experience working in a Scrum Agile team.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Director of Supply Chain
Supply Chain
Hungary
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is a global leader in critical infrastructure protection — trusted by governments, defense agencies, and enterprise organizations across the world. We build technology that keeps the world's most sensitive environments secure. Our Veszprém office is a strategic hub for our European and global operations, and this role sits at the center of that growth.
We are building — not inheriting. This is a hands-on Director role for a builder-operator who can architect a world-class supply chain capability from the ground up and run it with precision. You will own the full picture: strategy, QA/QC, warehouse execution, vendor relationships, compliance, and team development. If you thrive in environments where you create the playbook and then execute it, this is your role.
If you’re interested in working as a Director of Supply Chain at OPSWAT, please apply, and we will get in touch!
You Will Have the Opportunity to
- Build and Scale Supply Chain Capability
- Architect and implement scalable supply chain processes, systems, and vendor networks to support OPSWAT's hardware growth trajectory across EMEA and globally.
- Define the operating model — from sourcing through delivery — and build the infrastructure to sustain it.
- Hands-On QA/QC Leadership
- Lead quality assurance and control across hardware assembly, imaging, testing, and packaging.
- Ensure every unit shipped meets OPSWAT's functional, security, and branding standards — no exceptions.
- Warehouse Execution and Fulfillment
- Oversee daily warehouse operations: inventory control, ERP data accuracy, and end-to-end fulfillment workflows.
- Drive operational discipline in a fast-paced, high-volume environment.
- Cross-Functional Collaboration
- Partner with Product Management to align supply chain execution with product specifications and launch timelines.
- Work alongside Creative and GTM teams to ensure packaging and branding deliver a premium customer experience.
- Vendor and Logistics Management
- Build and manage strategic relationships with suppliers, carriers, and logistics partners across Europe and internationally.
- Ensure full compliance with EU and international export regulations and hardware-specific controls
- Shipping and Customs Management
- Manage end-to-end shipping operations — domestic and cross-border — ensuring on-time delivery at optimal cost.
- Navigate customs processes, import/export documentation, and trade compliance requirements across multiple jurisdictions.
- Partner with freight forwarders and customs brokers to resolve issues proactively and keep shipments moving.
- Operational Metrics and Continuous Improvement
- Define and track KPIs across procurement, fulfillment, and QA/QC.
- Launch continuous improvement initiatives that raise quality standards and operational efficiency.
- Team Leadership
- Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals based in Veszprém.
- Build a team culture rooted in ownership, precision, and pride in work.
What We are Looking For
- Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field; MBA preferred.
- 10+ years of supply chain operations experience, ideally in hardware or technology — with a track record of building capabilities, not just running them.
- Direct experience with global logistics, procurement, and fulfillment operations.
- Deep familiarity with ERP systems, particularly NetSuite, demand planning, and inventory control.
- Hands-on knowledge of hardware QA/QC — assembly, imaging, testing, and packaging.
- Strong command of EU export regulations, international trade compliance, and hardware-specific controls.
- Fluency in English required; Hungarian language skills are an advantage.
- Comfortable leading through ambiguity in a high-growth, fast-moving environment.
Why You'll Love Working Here
- Strategic impact: You will build something that matters — a supply chain capability that directly enables OPSWAT's global hardware mission.
- Global reach: Work closely with teams across North America, Europe, and Asia-Pacific.
- Ownership culture: At OPSWAT, we trust our people to lead. You will have the autonomy to build, decide, and execute.
- Mission-driven work: Our technology protects critical infrastructure worldwide. The work has real stakes — and real meaning.
- Competitive compensation, comprehensive benefits package, and professional development support.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Director of Supply Chain - Singapore
Supply Chain
Singapore
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is a global leader in critical infrastructure protection — trusted by governments, defense agencies, and enterprise organizations across the world. We build technology that keeps the world's most sensitive environments secure. Our Singapore office is a strategic hub for our APAC and global operations, and this role sits at the center of that growth.
We are building — not inheriting. This is a hands-on Director role for a builder-operator who can architect a world-class supply chain capability from the ground up and run it with precision. You will own the full picture: strategy, QA/QC, warehouse execution, vendor relationships, compliance, and team development. If you thrive in environments where you create the playbook and then execute it, this is your role.
If you’re interested in working as a Director of Supply Chain at OPSWAT, please apply, and we will get in touch!
You Will Have the Opportunity to
- Build and Scale Supply Chain Capability
- Architect and implement scalable supply chain processes, systems, and vendor networks to support OPSWAT's hardware growth trajectory across APAC and globally.
- Define the operating model — from sourcing through delivery — and build the infrastructure to sustain it.
- Hands-On QA/QC Leadership
- Lead quality assurance and control across hardware assembly, imaging, testing, and packaging.
- Ensure every unit shipped meets OPSWAT's functional, security, and branding standards — no exceptions.
- Warehouse Execution and Fulfillment
- Oversee daily warehouse operations: inventory control, ERP data accuracy, and end-to-end fulfillment workflows.
- Drive operational discipline in a fast-paced, high-volume environment.
- Cross-Functional Collaboration
- Partner with Product Management to align supply chain execution with product specifications and launch timelines.
- Work alongside Creative and GTM teams to ensure packaging and branding deliver a premium customer experience.
- Vendor and Logistics Management
- Build and manage strategic relationships with suppliers, carriers, and logistics partners across APAC and internationally.
- Ensure full compliance with APAC and international export regulations and hardware-specific controls
- Shipping and Customs Management
- Manage end-to-end shipping operations — domestic and cross-border — ensuring on-time delivery at optimal cost.
- Navigate customs processes, import/export documentation, and trade compliance requirements across multiple jurisdictions.
- Partner with freight forwarders and customs brokers to resolve issues proactively and keep shipments moving.
- Operational Metrics and Continuous Improvement
- Define and track KPIs across procurement, fulfillment, and QA/QC.
- Launch continuous improvement initiatives that raise quality standards and operational efficiency.
- Team Leadership
- Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals based in Singapore.
- Build a team culture rooted in ownership, precision, and pride in work.
What We are Looking For
- Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field; MBA preferred.
- 10+ years of supply chain operations experience, ideally in hardware or technology — with a track record of building capabilities, not just running them.
- Direct experience with global logistics, procurement, and fulfillment operations.
- Deep familiarity with ERP systems, particularly NetSuite, demand planning, and inventory control.
- Hands-on knowledge of hardware QA/QC — assembly, imaging, testing, and packaging.
- Strong command of APAC export regulations, international trade compliance, and hardware-specific controls.
- Fluency in English required; other language skills are an advantage.
- Comfortable leading through ambiguity in a high-growth, fast-moving environment.
Why You'll Love Working Here
- Strategic impact: You will build something that matters — a supply chain capability that directly enables OPSWAT's global hardware mission.
- Global reach: Work closely with teams across North America, Europe, and Asia-Pacific.
- Ownership culture: At OPSWAT, we trust our people to lead. You will have the autonomy to build, decide, and execute.
- Mission-driven work: Our technology protects critical infrastructure worldwide. The work has real stakes — and real meaning.
- Competitive compensation, comprehensive benefits package, and professional development support.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Infrastructure & CloudOps Engineer
Enterprise Platform
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the Role
The CTO Intelligence Hub is OPSWAT’s internal data platform; a fleet of 20+ containerised applications running on AWS EC2 that deliver AI adoption analytics, financial intelligence, customer health scoring, sales leaderboards, and content generation to OPSWAT leadership and 590+ engineers worldwide. You will own the infrastructure layer that keeps this platform reliable, secure, and scalable.
This is a hands-on individual-contributor role. You will be the sole infrastructure owner on day one, working closely with the CTO and one AI Platform Architect to operationalise and evolve the system.
What You Will Own
- AWS infrastructure: EC2 instances (eu-north-1), S3 buckets, IAM roles, SSM-based remote access (no SSH), security group allowlists across 8 global offices
- Container orchestration: Docker Compose fleet of 20+ services with sequential startup chains, health monitoring, auto-rollback, and OOM prevention on memory-constrained instances
- CI/CD pipeline: GitHub Actions workflows (centralized deploy-app.yml), S3 artifact rotation, per-service smart change detection, post-deploy health checks
- Reverse proxy & SSO: nginx routing, Cloudflare SSL termination, OAuth2 Proxy backed by Azure AD for single sign-on across all internal apps
- Credential & secrets management: OAuth token lifecycle (token-proxy auto-refresh), GitHub org secrets, PAT rotation, SSM Parameter Store, per-app .env files
- Data pipeline operations: EC2 #3 (Fabric → Parquet → S3), daily cron jobs, MSAL token refresh, lockfile and resume logic
- Observability & incident response: health monitor (15-min cron), watchdog deep-checks, Telegram alerting, EC2 reboot recovery, Docker mount-corruption recovery
- Security posture: network-level access controls, credential hygiene, OPSEC between corporate and personal identities
You Will Be a Strong Fit If You Have
- 3–6 years hands-on AWS experience (EC2, S3, IAM, SSM — not just console clicks)
- Solid Docker and Docker Compose skills; you debug failed container starts at 2 am without fear
- GitHub Actions: writing and maintaining multi-job workflows with secrets, artifacts, and matrix builds
- Linux system administration (Ubuntu): cron, systemd, disk management, process investigation
- Python scripting for ops tasks (deployment scripts, health checks, API automation)
- nginx configuration: upstream proxying, path-based routing, SSL
- A security-first mindset: you default to least-privilege and always ask “what happens if this leaks?”
Nice to Have
- Experience with Cloudflare (proxying, SSL, DNS management)
- Azure AD or OAuth2 Proxy familiarity
- PostgreSQL administration
- Experience operating ML/AI inference workloads
- GitHub App development (JWT-based installation tokens)
- Familiarity with Microsoft Fabric or Azure data services
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled AI Engineer (Middle Level) to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights go-to-market platform with various enterprise systems.
In this role, you will work closely with theDigital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to integrate AI capabilities across CRM and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.
What You Will Do
- Development of AI Insights - Go-To-Market Platform:
- Design, build, and evolve AI Insights, OPSWAT’s in-house, AI-powered go-to-market platform built on CRM and enterprise data.
- Architect and implement multi-agent AI systems that analyze GTM data to:
- Identify customer buying intent, readiness, and deal momentum
- Prioritize customer accounts and opportunities with clear, explainable reasoning
- Detect pipeline risk, slippage, and growth opportunities across sales and marketing
- Develop and maintain data pipeline to transform raw CRM data into decision-ready signals, metrics and insights used by AI agents.
- Development of Chatbot Platform:
- Design, build and maintain OPSWAT AI Assistant - our chatbot framework to build chatbot systems.
- Continuously improve Agentic RAG, MCP services and data pipeline for enterprise data systems.
- Fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
- Fine-tune SLM model for intention classification, agentic tool calling, etc.
- Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions.
What We Need From You
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
- Experience in multi-agent orchestration framework (e.g. LangGraph, AutoGen, Agent Framework, ...).
- Experience in RAG architectures and Vector databases (e.g. Azure AI Search, Pgvector, Weaviate, ...).
- Experience in fine-tuning or instruction-tuning LLMs.
- Solid understanding of software development methodologies (Agile, Scrum, etc.).
- Good communication, collaboration, and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in one or more of the following programming languages: Python, React, Typescript.
It Would Be Nice if You Have
- Certifications in AWS and Azure architecture.
- Experience in backend-end development.
- Experience in CI/CD pipelines and cloud production deployment (Azure, AWS or GCP).
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the Role
The CTO Intelligence Hub is OPSWAT’s internal AI-powered data platform; dashboards and APIs that give leadership real-time visibility into AI adoption, financial performance, customer health, and sales. The platform runs on a fleet of Flask, FastAPI, and Streamlit applications backed by a Fabric → Parquet → S3 data pipeline, all tied together by an agentic coding system where GitHub Issues become production pull requests in under three minutes.
As AI Platform Architect, you own the application layer. You design and build new intelligence products, evolve existing dashboards, and work with the AI coding pipeline — writing the specs, reviewing the plans, and guiding the implementation. You are the “human senior engineer” in a team where your main coding collaborator is Claude.
What You Will Own
- Application architecture: Flask APIs, FastAPI microservices, Streamlit dashboards; schema and data-flow design across 12+ applications
- Agentic coding pipeline: creating well-scoped GitHub Issues, reviewing AI-generated implementation plans, approving or refining, merging PRs; the pipeline (claude-coder) takes issues from triage to production PR in ~3 minutes for routine work
- Data pipeline & analytics: extending the Fabric → Parquet → S3 pipeline; designing new analytics (percentile ranking, quadrant analysis, trend computation); HR enrichment and data quality
- Test-driven development: writing pytest spec suites that the AI implementer must satisfy; test files are the spec and cannot be modified by the AI
- Claude API / CLI integration: building features that call Claude for inference (content generation, analysis, RFP answering); working with OAuth-based CLI inference and direct API patterns
- UX & visualisation: Plotly dashboards, Jinja2 templates, React/Vite prototypes; maintaining the OPSWAT brand system across all apps
- Architecture documentation: keeping Confluence up to date as the system evolves; writing CLAUDE.md context files that teach the AI pipeline how each repo works
- New product design: identifying gaps in current intelligence coverage and proposing, scoping, and shipping new internal tools
You Will Be a Strong Fit If You Have
- 3–7 years of Python backend development (Flask, FastAPI, or equivalent)
- Strong data skills: pandas, SQL, Parquet, data modelling; you are comfortable designing a metrics pipeline from raw HR and usage data to ranked leader-board
- Experience working with LLM APIs (OpenAI, Anthropic, or equivalent) in production
- A test-first mindset: you write tests before code and believe the test suite is the specification
- Clear written communication because your primary “pairing partner” reads GitHub Issues, your ability to write precise, unambiguous requirements directly determines output quality
- Comfort reading and reviewing AI-generated code critically; you know when to approve, when to push back, and when to take the keyboard yourself
- Experience with REST API design and documentation
Nice to Have
- Streamlit or Plotly dashboard development
- React / TypeScript (for UX prototypes)
- Microsoft Fabric, Azure Data Warehouse, or similar cloud data platforms
- Familiarity with GitHub Actions and CI/CD pipeline design
- Experience building multi-language document processing (the RFP automation covers 14 languages)
- Prompt engineering and system-prompt design for agentic workflows
- OPSWAT product knowledge (MetaDefender, OESIS, CDR - not required but helpful)
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Data Engineering team is a vital component of OPSWAT's technology division, responsible for building and maintaining the foundational data infrastructure that supports the entire organization. The team's mission is to create a scalable, reliable, and secure data platform on Microsoft Azure, enabling data-driven decision-making across all business units. This involves designing and managing data warehouses and data lakes, developing robust data integration pipelines, and ensuring the quality and accessibility of data assets. A key strategic initiative for the team is the development and implementation of a Master Data Management (MDM) layer, which will play a critical role in enhancing data consistency and accuracy across various systems and applications.
What You Will be Doing
- Design and Maintenance of Azure Data Warehouse/Data Lake:
- Ensuring the performance, reliability, and security of the data platform, requiring proactive monitoring and optimization.
- Evaluate and implementing strategies to optimize the data warehouse and data lake for cost-effectiveness and efficiency, aligning with best practices for Azure data management
- Development of ETL/ELT pipelines on Azure, utilizing tools such as Azure Data Factory and Azure Databricks, to ingest and transform data from a variety of sources.
- Implementing data quality rules and processes to ensure the accuracy and reliability of the data within the platform
- Optimize data storage & computing resources for cost efficiency
- Proactively identify pipeline bottlenecks and performance issues
- Development and Implementation of Master Data Management (MDM) Layer: A key responsibility is to research and recommend suitable MDM tools and technologies available within the Azure ecosystem. Our goal is to establish a "single source of truth" for critical data entities, ensuring consistency and quality across all connected systems.
- Collaboration and Communication: The individual will work closely with product teams, sales and revenue operations, customer experience, and other stakeholders across the organization to understand their data requirements and deliver effective solutions that meet their needs. This requires the ability to explain complex technical concepts in a layman terms to non-technical audiences effectively.
- Risk management: ensure data warehouse availability & resiliency (during service outage, network issues, unexpected high loads, external attacks, disaster recovery, etc.)
- Define effective and measurable KPIs for the team and individual team members
- Team resource management & Key Man Dependency mitigations
- Strategic planning (at least 3 quarters in advance on team roadmap and vision)
- Study new technologies & industry trends and propose appropriate solutions for company’s need
What We Need from You
- Bachelor's degree in Computer Science, Data Engineering, or a related field.
- Minimum of 3 years of proven experience in data warehouse/data lake design, implementation. This experience should include hands-on work with core Azure data services such as Azure Data Lake, Azure Synapse Analytics, and Azure SQL Database.
- Extensive experience with ETL/ELT tools within the Azure ecosystem, including Azure Data Factory and Azure Databricks.
- A strong understanding of database architecture principles, encompassing both relational databases (e.g., Azure SQL Database, Azure Synapse Analytics) and the concepts of NoSQL databases for handling unstructured data.
- Experience in integrating data from multiple SaaS applications, including Salesforce, Hubspot, Netsuite, HRIS (e.g., Workday, ADP), and ZoomInfo.
- Experience in researching and implementing Master Data Management (MDM) solutions.
- Strong problem-solving, analytical, and troubleshooting skills are essential for this role.
It Would be Nice if You Had
- Good written and verbal communication skills, including the ability to collaborate effectively with cross-functional teams, are required.
- Experience with real-time data streaming technologies such as Azure Event Hubs or Kafka.
- Experience with DevOps practices and tools for automating data pipelines, such as Azure DevOps and CI/CD pipelines.
- Experience working in a Scrum Agile team.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is a global leader in critical infrastructure protection — trusted by governments, defense agencies, and enterprise organizations across the world. We build technology that keeps the world's most sensitive environments secure. Our Veszprém office is a strategic hub for our European and global operations, and this role sits at the center of that growth.
We are building — not inheriting. This is a hands-on Director role for a builder-operator who can architect a world-class supply chain capability from the ground up and run it with precision. You will own the full picture: strategy, QA/QC, warehouse execution, vendor relationships, compliance, and team development. If you thrive in environments where you create the playbook and then execute it, this is your role.
If you’re interested in working as a Director of Supply Chain at OPSWAT, please apply, and we will get in touch!
You Will Have the Opportunity to
- Build and Scale Supply Chain Capability
- Architect and implement scalable supply chain processes, systems, and vendor networks to support OPSWAT's hardware growth trajectory across EMEA and globally.
- Define the operating model — from sourcing through delivery — and build the infrastructure to sustain it.
- Hands-On QA/QC Leadership
- Lead quality assurance and control across hardware assembly, imaging, testing, and packaging.
- Ensure every unit shipped meets OPSWAT's functional, security, and branding standards — no exceptions.
- Warehouse Execution and Fulfillment
- Oversee daily warehouse operations: inventory control, ERP data accuracy, and end-to-end fulfillment workflows.
- Drive operational discipline in a fast-paced, high-volume environment.
- Cross-Functional Collaboration
- Partner with Product Management to align supply chain execution with product specifications and launch timelines.
- Work alongside Creative and GTM teams to ensure packaging and branding deliver a premium customer experience.
- Vendor and Logistics Management
- Build and manage strategic relationships with suppliers, carriers, and logistics partners across Europe and internationally.
- Ensure full compliance with EU and international export regulations and hardware-specific controls
- Shipping and Customs Management
- Manage end-to-end shipping operations — domestic and cross-border — ensuring on-time delivery at optimal cost.
- Navigate customs processes, import/export documentation, and trade compliance requirements across multiple jurisdictions.
- Partner with freight forwarders and customs brokers to resolve issues proactively and keep shipments moving.
- Operational Metrics and Continuous Improvement
- Define and track KPIs across procurement, fulfillment, and QA/QC.
- Launch continuous improvement initiatives that raise quality standards and operational efficiency.
- Team Leadership
- Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals based in Veszprém.
- Build a team culture rooted in ownership, precision, and pride in work.
What We are Looking For
- Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field; MBA preferred.
- 10+ years of supply chain operations experience, ideally in hardware or technology — with a track record of building capabilities, not just running them.
- Direct experience with global logistics, procurement, and fulfillment operations.
- Deep familiarity with ERP systems, particularly NetSuite, demand planning, and inventory control.
- Hands-on knowledge of hardware QA/QC — assembly, imaging, testing, and packaging.
- Strong command of EU export regulations, international trade compliance, and hardware-specific controls.
- Fluency in English required; Hungarian language skills are an advantage.
- Comfortable leading through ambiguity in a high-growth, fast-moving environment.
Why You'll Love Working Here
- Strategic impact: You will build something that matters — a supply chain capability that directly enables OPSWAT's global hardware mission.
- Global reach: Work closely with teams across North America, Europe, and Asia-Pacific.
- Ownership culture: At OPSWAT, we trust our people to lead. You will have the autonomy to build, decide, and execute.
- Mission-driven work: Our technology protects critical infrastructure worldwide. The work has real stakes — and real meaning.
- Competitive compensation, comprehensive benefits package, and professional development support.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is a global leader in critical infrastructure protection — trusted by governments, defense agencies, and enterprise organizations across the world. We build technology that keeps the world's most sensitive environments secure. Our Singapore office is a strategic hub for our APAC and global operations, and this role sits at the center of that growth.
We are building — not inheriting. This is a hands-on Director role for a builder-operator who can architect a world-class supply chain capability from the ground up and run it with precision. You will own the full picture: strategy, QA/QC, warehouse execution, vendor relationships, compliance, and team development. If you thrive in environments where you create the playbook and then execute it, this is your role.
If you’re interested in working as a Director of Supply Chain at OPSWAT, please apply, and we will get in touch!
You Will Have the Opportunity to
- Build and Scale Supply Chain Capability
- Architect and implement scalable supply chain processes, systems, and vendor networks to support OPSWAT's hardware growth trajectory across APAC and globally.
- Define the operating model — from sourcing through delivery — and build the infrastructure to sustain it.
- Hands-On QA/QC Leadership
- Lead quality assurance and control across hardware assembly, imaging, testing, and packaging.
- Ensure every unit shipped meets OPSWAT's functional, security, and branding standards — no exceptions.
- Warehouse Execution and Fulfillment
- Oversee daily warehouse operations: inventory control, ERP data accuracy, and end-to-end fulfillment workflows.
- Drive operational discipline in a fast-paced, high-volume environment.
- Cross-Functional Collaboration
- Partner with Product Management to align supply chain execution with product specifications and launch timelines.
- Work alongside Creative and GTM teams to ensure packaging and branding deliver a premium customer experience.
- Vendor and Logistics Management
- Build and manage strategic relationships with suppliers, carriers, and logistics partners across APAC and internationally.
- Ensure full compliance with APAC and international export regulations and hardware-specific controls
- Shipping and Customs Management
- Manage end-to-end shipping operations — domestic and cross-border — ensuring on-time delivery at optimal cost.
- Navigate customs processes, import/export documentation, and trade compliance requirements across multiple jurisdictions.
- Partner with freight forwarders and customs brokers to resolve issues proactively and keep shipments moving.
- Operational Metrics and Continuous Improvement
- Define and track KPIs across procurement, fulfillment, and QA/QC.
- Launch continuous improvement initiatives that raise quality standards and operational efficiency.
- Team Leadership
- Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals based in Singapore.
- Build a team culture rooted in ownership, precision, and pride in work.
What We are Looking For
- Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field; MBA preferred.
- 10+ years of supply chain operations experience, ideally in hardware or technology — with a track record of building capabilities, not just running them.
- Direct experience with global logistics, procurement, and fulfillment operations.
- Deep familiarity with ERP systems, particularly NetSuite, demand planning, and inventory control.
- Hands-on knowledge of hardware QA/QC — assembly, imaging, testing, and packaging.
- Strong command of APAC export regulations, international trade compliance, and hardware-specific controls.
- Fluency in English required; other language skills are an advantage.
- Comfortable leading through ambiguity in a high-growth, fast-moving environment.
Why You'll Love Working Here
- Strategic impact: You will build something that matters — a supply chain capability that directly enables OPSWAT's global hardware mission.
- Global reach: Work closely with teams across North America, Europe, and Asia-Pacific.
- Ownership culture: At OPSWAT, we trust our people to lead. You will have the autonomy to build, decide, and execute.
- Mission-driven work: Our technology protects critical infrastructure worldwide. The work has real stakes — and real meaning.
- Competitive compensation, comprehensive benefits package, and professional development support.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the Role
The CTO Intelligence Hub is OPSWAT’s internal data platform; a fleet of 20+ containerised applications running on AWS EC2 that deliver AI adoption analytics, financial intelligence, customer health scoring, sales leaderboards, and content generation to OPSWAT leadership and 590+ engineers worldwide. You will own the infrastructure layer that keeps this platform reliable, secure, and scalable.
This is a hands-on individual-contributor role. You will be the sole infrastructure owner on day one, working closely with the CTO and one AI Platform Architect to operationalise and evolve the system.
What You Will Own
- AWS infrastructure: EC2 instances (eu-north-1), S3 buckets, IAM roles, SSM-based remote access (no SSH), security group allowlists across 8 global offices
- Container orchestration: Docker Compose fleet of 20+ services with sequential startup chains, health monitoring, auto-rollback, and OOM prevention on memory-constrained instances
- CI/CD pipeline: GitHub Actions workflows (centralized deploy-app.yml), S3 artifact rotation, per-service smart change detection, post-deploy health checks
- Reverse proxy & SSO: nginx routing, Cloudflare SSL termination, OAuth2 Proxy backed by Azure AD for single sign-on across all internal apps
- Credential & secrets management: OAuth token lifecycle (token-proxy auto-refresh), GitHub org secrets, PAT rotation, SSM Parameter Store, per-app .env files
- Data pipeline operations: EC2 #3 (Fabric → Parquet → S3), daily cron jobs, MSAL token refresh, lockfile and resume logic
- Observability & incident response: health monitor (15-min cron), watchdog deep-checks, Telegram alerting, EC2 reboot recovery, Docker mount-corruption recovery
- Security posture: network-level access controls, credential hygiene, OPSEC between corporate and personal identities
You Will Be a Strong Fit If You Have
- 3–6 years hands-on AWS experience (EC2, S3, IAM, SSM — not just console clicks)
- Solid Docker and Docker Compose skills; you debug failed container starts at 2 am without fear
- GitHub Actions: writing and maintaining multi-job workflows with secrets, artifacts, and matrix builds
- Linux system administration (Ubuntu): cron, systemd, disk management, process investigation
- Python scripting for ops tasks (deployment scripts, health checks, API automation)
- nginx configuration: upstream proxying, path-based routing, SSL
- A security-first mindset: you default to least-privilege and always ask “what happens if this leaks?”
Nice to Have
- Experience with Cloudflare (proxying, SSL, DNS management)
- Azure AD or OAuth2 Proxy familiarity
- PostgreSQL administration
- Experience operating ML/AI inference workloads
- GitHub App development (JWT-based installation tokens)
- Familiarity with Microsoft Fabric or Azure data services
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
