Support

We’re here to assist you

OPSWAT’s dedicated support team is here to help you with 24 x 7 x 365 coverage*! Use OPSWAT Portal to chat with us, log cases, or talk to us by phone**. Creating an OPSWAT Portal account is free and quick.

* 24 x 7 coverage is available for platinum support customers
** Inbound phone coverage is available for platinum and gold support customers

I want you and your organization to have great success with OPSWAT’s products.

Dan Lanir
Vice President of Customer Success

OPSWAT is committed to great customer support and offers many resources to help you with your implementation of our technologies. The OPSWAT Portal is freely available to all customers to help address your needs 24/7, with access to the knowledge base and ticketing system.

Support Plans

OPSWAT offers different technical support plans to best meet your organization’s needs. The comparison tables below show the services offered with each support plan.