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Government | Customer Stories

OPSWAT Secures Canadian Government Services from File Upload Threats

A Canadian Government Organization Safeguards Against Malware in Web Application File Uploads
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Who is the Customer: A Canadian Government organization established to deliver a wide range of services (including licensing) to residents of Canada and internal government clients.

What's the story? This Canadian Government agency faced a major issue with web applications vulnerable to malicious file uploads. OPSWAT’s MetaDefender Core addressed this by delivering advanced threat prevention. The solution is seamlessly integrated via API, allowing the organization to process thousands of files daily without compromising system performance. OPSWAT's scalability supported their growth, deploying nine virtual MetaDefender Core nodes across diverse environments. This is their story.

Due to the nature of the business, the name of the organization featured in this story has been kept anonymous in order to protect the integrity of their work.

INDUSTRY:

Government 

LOCATION:

Canada

PRODUCTS USED:

MetaDefender Core

Web Applications Are Vulnerable to Malicious File Uploads

This Canadian Government organization is a pioneer in digital transformation and they have been using OPSWAT MetaDefender technology for more than 15 years. The Canadian government services company offers more than 300 federal, provincial, and municipal government services to the public.

Services such as licensing are far more convenient through web applications, but allowing users to upload PDFs, image files, and other documents opens their complex, critical networks to attacks. These common document types include embedded functionality that enables attackers to hide malicious scripts and URLs.

As such, this Canadian Government entity develop edits application architecture to incorporate security. Their business requirements identified they could not accept or allow their clients and customers to upload documents without a security solution for file uploads in place.

Their solution? OPSWAT MetaDefender Core - an advanced threat prevention solution that detects, analyzes, and eliminates malware, and zero-day attacks.

OPSWAT MetaDefender platform diagram

OPSWAT MetaDefender Core Detects More than 99.9% of Malware with Antivirus Multiscanning Technology.

OPSWAT MetaDefender Core provides antivirus multiscanning that simultaneously leverages the signatures, heuristics, and machine learning of more than 30 leading anti-malware engines for detection rates exceeding 99% and lower false positives. OPSWAT offers an API integration that has enabled seamless deployment.

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Once we deployed OPSWAT it just worked… It does what it says it does. It is everything we could ask for in a solution.

A Canadian Government representative

A Solution That Scales: Batch Processing Thousands of Files per Day with OPSWAT

This Canadian Government organization provides services that process nearly 4.5 million total transactions a year and are continuing to grow rapidly. With up to 10,000 file uploads processed per day with OPSWAT, half of them get uploaded overnight through a third-party service integration without any degradation in system performance. From a single MetaDefender Core instance to nine, they can easily maintain their own internal change management processes with OPSWAT’s scalable framework. The scalability works not only in production environments but extends to non-production environments, including development, testing, and staging servers.

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We run a lot of our file scanning as a batch process in the morning since a lot of the images are submitted overnight. OPSWAT provides the scalability to scan 50% of the load in the first 15 minutes of the day.

A Canadian Government representative

Digital Transformation Is a Journey

As a pioneer in digital transformation, this Canadian Government organization continues to innovate.

Recently, they consolidated many individual IT services offered into a centralized multi-tenant environment. They are planning to transition from a Windows to a Linux environment where OPSWAT will be able to provide the same level of scanning as they migrate to Linux and ultimately to multi-tenant services. They credit OPSWAT with the flexibility to enable new services, and the ability to free up time to focus on other projects and operational support.

“As an early adopter of OPSWAT, the fact that we continue to rely on this solution and continue to integrate it with leading-edge technologies speaks volumes,” said the Canadian government representative. “OPSWAT is a foundational component for service delivery to our customers and clients.”

For more information on file upload security, contact us.

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