AI-Powered Cyberattacks: How to Detect, Prevent & Defend Against Intelligent Threats

Read Now
We utilize artificial intelligence for site translations, and while we strive for accuracy, they may not always be 100% precise. Your understanding is appreciated.
Energy | Customer Stories

Securing Operations for a Vietnamese Power Corporation with OPSWAT’s MetaDefender Kiosk Tower

Peripheral and Removable Media Protection for Critical Infrastructure
Share this Post

About the Company: A key entity in Vietnam’s national power system, this power company operates across 27 provinces in Northern Vietnam, supplying electricity to residents and businesses. Managing a complex network of power plants, substations, and transmission lines, the company’s mission is to deliver a safe, stable, and uninterrupted power supply.

What's the story? When this national power corporation needed a comprehensive solution for secure peripheral and removable media usage across their facilities, they chose OPSWAT's MetaDefender Kiosk Tower. This solution enabled the company to effectively protect their IT and OT networks from malware threats and data leaks, which were previously high risks due to uncontrolled device usage among field engineers and other employees.

Due to the nature of the business, the name of the organization featured in this story has been kept anonymous in order to protect the integrity of their work.

INDUSTRY:

Energy & Utilities

LOCATION:

Vietnam (Northern Region)

SIZE:

27 Provinces and Thousands of Employees

PRODUCTS USED:

MetaDefender Kiosk™ Tower

KEY TECHNOLOGIES:

Deep CDR™, MetaScan™ Multiscanning, Proactive DLP™

Facing Critical File Security Challenges

In recent months, Vietnam has witnessed a growing number of cyberattacks, with over 2,300 incidents in the first quarter of 2024 alone. The percentage of organizations reporting costs of $1 million or more for their worst breach in the past three years rose to 36 percent from 27 percent last year. One of the most alarming incidents involved the notorious BlackCat group, which targeted the Ho Chi Minh City Power Company, resulting in significant data theft. This breach in Vietnam Electricity’s key subsidiary sent shockwaves nationwide, serving as a grim reminder of the cybersecurity challenges faced by power companies and critical infrastructures across the country.

In Northern Vietnam, a power company contends with cybersecurity risks daily, especially from peripheral devices like USBs and external hard drives used by field engineers. Without a secure system for device control, these risks were magnified, with unregulated devices potentially introducing malware into SCADA systems and the organization’s control devices.

The company’s previous security approach was largely dependent on employee compliance, which proved unreliable and limited in scale. The manual processes coupled with human error were time-consuming and could not keep pace with the growing number of devices. As a vital energy provider, they needed a high-assurance solution that would rigorously scan, control, and sanitize every device entering their facilities

The Solution: MetaDefender Kiosk Tower

After evaluating various options, they implemented MetaDefender Kiosk for several compelling reasons:

  • Multi-Engine Virus Scanning: Equipped with multiple antivirus engines, Kiosk Tower provided the deep, reliable malware detection needed for devices entering sensitive environments.
  • Deep CDR: This advanced file sanitization technology neutralizes threats by removing harmful elements such as macros, hidden scripts, and malicious JavaScript from files.
  • Comprehensive Device Authentication: Beyond scanning, Kiosk Tower conducts thorough device checks, detecting fake devices and preventing data theft.
  • Quick, User-Friendly Processing: The kiosk operates at high speed, allowing efficient device inspection without disrupting workflow.
  • 24/7 Support and Compliance: In addition to meeting local compliance mandates, OPSWAT’s dedicated support team provided valuable implementation guidance and troubleshooting.
Visual of the MetaDefender Kiosk Tower highlighting features like virus scanning, Deep CDR, device authentication, and user-friendly processing
icon quote

After evaluating our options, we went with OPSWAT’s Kiosk Tower because it checked all the boxes for us. Its multi-layer virus scanning and Deep Content Disarm and Reconstruction (Deep CDR) give us peace of mind by removing hidden threats like macros and scripts. The device checks go a step further, helping us prevent data theft. It’s fast, easy to use, and backed by OPSWAT’s reliable support team—making it the perfect choice to boost our security without disrupting our workflow.

CSO at the power company

Streamlining Implementation and Usage

MetaDefender Kiosk Tower was integrated smoothly, with OPSWAT’s technical team providing detailed training and support, ensuring seamless setup across the company’s main center. From day one, every USB drive, memory card, and external device is scanned before connecting to any networked system, reinforcing the security of employees, contractors, and partners alike.

Key Benefits and Security Outcomes

Icons representing enhanced security, increased efficiency, and future growth

Enhanced Security

MetaDefender Kiosk Tower established a strong protective barrier against malware and data leaks by automating security scans and enforcing device compliance.

Increased Efficiency

The kiosk’s quick and intuitive interface streamlined daily operations, reducing the time previously spent on manual inspections and allowing employees to focus on critical tasks.

Future Growth

The deployment of MetaDefender Kiosk Tower across the company's facilities and network spanning 27 provinces in northern Vietnam was a smooth and efficient process, thanks to the support and expertise provided by OPSWAT's team.

By deploying MetaDefender Kiosk Tower, this power company significantly bolstered its security posture while maintaining operational efficiency, laying a solid foundation for long-term security across Vietnam’s critical power infrastructure.

Detailed flow of removable media through scanning, gateways, and validation for secure transfer to engineering systems

Impressed by the Kiosk Tower’s capabilities, our client plans to expand its security infrastructure with additional OPSWAT solutions, including MetaDefender Core, to safeguard their email, web gateways, and file servers.

Learn how OPSWAT can protect your critical infrastructure

Similar Stories

Aug 21, 2025 | Company News

How a Leading SaaS with Over 500 Million Installations Worldwide Secures Its Builds with MetaDefender Core

Aug 18, 2025 | Company News

Protecting Air-Gapped Endpoints: USB Security in Production Networks

Aug 15, 2025 | Company News

Energy Leader Blocks Removable Media Threats to Critical OT Systems with MetaDefender Kiosk

Stay Up-to-Date With OPSWAT!

Sign up today to receive the latest company updates, stories, event info, and more.