The Same Support and Services Trusted Globally to Protect What’s Critical Has a New Name
OPSWAT recently notified customers of a rebranding of its renowned Diamond Support offering to OPSWAT Managed Services. This strategic name change is designed to better align with and reflect the company's commitment to comprehensive cybersecurity solutions, highlighting the expanded features now available to customers.
OPSWAT Managed Services will continue to deliver all the exceptional benefits that Diamond Support has been recognized for, including proactive monitoring and management of OPSWAT solutions and their underlying operating systems. With an unwavering commitment to excellence, OPSWAT Managed Services remains dedicated to maintaining its customers' highest level of performance and security.
What to Expect
The transition to OPSWAT Managed Services brings with it an exciting array of enhancements, further solidifying OPSWAT's position as a leading provider of cybersecurity solutions:
Incident Response:
As part of OPSWAT Managed Services, customers will benefit from a swift and effective incident response framework. In the face of emerging threats including Data Loss, Malware, Phishing, Ransom, and other attacks, OPSWAT's expert team will be readily available to guide our customers through mitigation strategies and response protocols.
Expanded Management of MetaDefender Email Security:
OPSWAT’s Managed Services can augment the power of MetaDefender Email Security by analyzing blocked messages and attachments and identifying patterns that indicate specific attack trends.
Enhanced Monthly Reports:
Customers can now expect detailed and insightful monthly reports that provide comprehensive insight into their OPSWAT applications, the underlying operating systems, and hardware. These reports will offer valuable insights into threat detection, system performance, and other vital metrics, empowering customers to make informed decisions.
"The evolution of Diamond Support into OPSWAT Managed Services represents our unwavering commitment to providing top-notch cybersecurity solutions. Customers who have trusted us with their security will continue to receive the exceptional service they are accustomed to, and now they can opt for enhanced features that align with their evolving needs.”
Customers currently benefiting from Diamond Support need not take any action to transition to OPSWAT Managed Services. Additional features will be available to customers upon request, allowing them to tailor their cybersecurity solutions to their specific requirements.
For more information about OPSWAT Managed Services and its enhanced features, please visit https://www.opswat.com/services/professional-services/managed-services.
