AI Hacking - How Hackers Use Artifical Intelligence in Cyberattacks

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Solutions Engineer

AMER - Remote
Solution Engineering
OPSWAT

Protecting the World’s Critical Infrastructure

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

Are you purpose-driven?  We are, and our vision is to secure the way of life we all enjoy.  This is infused into every role at OPSWAT.  We focus our innovations on protecting the most critical infrastructure there is, which means there is tremendous impact in what we do.  You’ve probably done some interesting things in your career, but how often can you say you’ve directly contributed to the benefit of our global community? 

“Critical Infrastructure” refers to a wide variety of systems, including not only traditional IT on-premise and cloud-based IT systems, but also OT systems like PLCs, HMIs, SCADA systems, and many more.  This position emphasizes experience in OT security.  

As a Solutions Engineer, you’ll be working alongside a peer group of talented professionals.  Your job will be to uncover the customer’s challenges, orient them on how OPSWAT solves those challenges, and guide them through what it takes to operationalize the solution.  You’ll be required to maintain proficiency in the domains we serve, expertise in the products, and the disposition that makes a customer want to enthusiastically partner with you for their success. 

SEs at OPSWAT enjoy having a voice with the product team, providing highly relevant guidance about product futures learned directly through customer interactions.  The ideal candidate will also have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.  

What You Will be Doing

  • Work with the OPSWAT sales team as well as partners to support and grow Enterprise business   
  • Manage customer requirements, expectations, and solution buy-in  
  • Build customer’s confidence and awareness in our products/solutions  
  • Manage, deliver, and present detailed responses to industry RFPs  
  • Train and certify resellers and partners  
  • Present at conferences and seminars  
  • Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements  

What We Need from You 

  • Solid experience (often 5+ years) of cybersecurity or networking software technical sales experience   
  • Proven experience in developing new business and contributing to sales team success   
  • Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator)  
  • Strong presentation and application demo skills   
  • Experience installing and troubleshooting enterprise applications in Windows and Linux environments  
  • A proactive problem-solver, skilled at identifying and resolving customer pain points  
  • Professional English language and second language is a plus.  

It Would be Nice if You Had

  • Experience in enterprise software or networking solutions, ideally within the network or device security space  
  • Knowledge of Sandbox and anti-malware products and markets  
  • A technical understanding of APIs  
  • Experience working with CRM software 

We Value Our Differences 

  • We are committed to building a diverse and inclusive team. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.