Agentic AI Software Engineer Intern

The Position

We're looking for builders. You'll use modern AI coding agents - paired with strong engineering mentorship - to design, build, and ship production-grade applications. Over your internship you'll deliver multiple apps, both internal tools used daily across OPSWAT and customer-facing features, with real users and real impact. You'll learn to wield AI agents as a force multiplier while developing the judgment to ship secure, reliable, well-architected software.
 

What you'll do

• Build and ship full-stack applications end-to-end, from spec to deployment, using AI coding agents under the guidance of senior engineers.
• Turn ambiguous problems into working products that teams across OPSWAT actually use.
• Review and verify AI-generated code for correctness, security, and quality before it ships.
• Write clean specs, prompts, and tests; iterate quickly on feedback.
• Collaborate with product, design, and security stakeholders.
• Contribute to internal tooling and customer-facing features alike.

What we're looking for

• Currently pursuing a degree in Computer Science, Software Engineering, or a related field (or equivalent demonstrable ability).
• Solid programming fundamentals: data structures, APIs, databases, version control (Git).
• Experience building something end-to-end and shipping it - a side project, hackathon app, open-source contribution, or course capstone that real people used.
• Hands-on experience with AI coding tools (e.g., Claude, Cursor, Copilot, or similar) and genuine curiosity about agentic workflows.
• Strong written communication and the ability to work independently with guidance.
• Security-conscious mindset and care for quality.

Nice to have

• Cloud/deployment experience (AWS, GCP, Azure, Docker).
• Familiarity with cybersecurity concepts or interest in the domain.
• A portfolio, GitHub, or live demos we can look at.

What you'll get

• Mentorship from senior engineers and a clear path to shipping production software.
• Ownership of real projects with visible business impact.
• Exposure to how AI is reshaping software engineering at a leading cybersecurity company.

We are looking for an AI Solution Engineer/ Architect to help transform how our CFO organization operates through AI, automation, and data.

You will design, build, and scale the Finance Intelligence Ecosystem that powers decision-making across Finance, Accounting, FP&A, Payroll, Procurement, Tax, Investor Relations, and Internal Controls. Working closely with Finance leadership, you'll create trusted data foundations, AI-powered applications, and intelligent automation that improve how the organization operates and makes decisions.

This is a hands-on engineering role with direct visibility to executive leadership and the opportunity to build foundational systems that will support OPSWAT's long-term growth and public-company readiness.

Key Responsibilities & Impact

• Build the Finance Intelligence Ecosystem
• • Design and own the data, reporting, and AI platform that serves the CFO organization.
  • Create trusted, governed datasets that connect finance and operational systems into a single source of truth.
  • Deliver scalable infrastructure that supports reporting, analytics, automation, and future AI initiatives.
• Deliver AI-Powered Decision Support
  • Build dashboards, reporting solutions, and AI-enabled applications that provide actionable business insights.
  • Implement capabilities such as natural language querying, anomaly detection, variance analysis, and forecasting support.
  • Increase the speed, quality, and accessibility of financial decision-making across the organization.
• Integrate Enterprise Systems & Automate Workflows
  • Build and maintain integrations across ERP, procurement, expense, CRM, and other business systems.
  • Develop automated data pipelines that keep reporting and AI applications continuously refreshed.
  • Identify and automate high-impact finance processes, reducing manual effort and improving operational efficiency.
• Establish Governance, Trust & Scalability
  • Implement data quality standards, validation frameworks, access controls, and monitoring processes.
  • Ensure solutions are secure, auditable, and designed to support future compliance and public-company requirements.
  • Build systems that stakeholders trust and rely on as part of their daily workflows.

What We're Looking For

• 3 - 8 years of experience in Software Engineering, Data Engineering, Analytics Engineering, or AI/ML Engineering, and have shipped production AI systems, not prototypes.
• Strong Python development skills and experience building production-grade applications.
• Experience designing data pipelines, integrations, and scalable data models.
• Hands-on experience with LLMs, RAG, vector databases, prompt engineering, and AI application development.
• Experience building internal applications, analytics solutions, or data products with appropriate governance and access controls.
• Strong communication skills and the ability to work effectively with both technical and business stakeholders.
• Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field.

Nice to Have

• Experience building AI-powered solutions on structured enterprise or financial data, including agentic workflows, LLM integrations with business systems, RAG architectures, natural-language analytics, anomaly detection, or automated insight generation.
• Experience with finance, ERP, accounting, or enterprise operational systems.
• Experience with NetSuite, Tipalti, Navan, Carta, SugarCRM, DealHub, HubSpot, or similar platforms.
• Knowledge of semantic layers, data governance, lineage, data contracts, and access management.
• Experience with Power BI, Tableau, or modern analytics platforms.
• Background in cybersecurity, compliance-driven, or highly regulated industries.
• Demonstrated ability to independently prototype, build, and deploy internal tools, automations, dashboards, or AI applications in lean, fast-moving environments.

Why Us

• Meaningful work with passionate colleagues
• International working environment in global leading Cybersecurity product company
• Attractive compensation, regular assessments, and salary reviews
• 13-month bonus & performance bonus
• 100% salary, full insurances on probationary period
• Extra-health care program (PVI) for employee and family members
• 15 to 20+ paid day off per year
• Recognition best employees awards quarterly, yearly and special President Club award every year
• Attractive benefits for team activities (team building, team outing, sport, trade union activities)
• Nice open office on the top of a building in District 3 with full of accessories for active recreation, sport, fruits, coffee, and tea.

The Position

OPSWAT is a global leader in critical infrastructure protection — trusted by governments, defense agencies, and enterprise organizations across the world. We build technology that keeps the world's most sensitive environments secure. Our Singapore office is a strategic hub for our APAC and global operations, and this role sits at the center of that growth.

We are building — not inheriting. This is a hands-on Director role for a builder-operator who can architect a world-class supply chain capability from the ground up and run it with precision. You will own the full picture: strategy, QA/QC, warehouse execution, vendor relationships, compliance, and team development. If you thrive in environments where you create the playbook and then execute it, this is your role.

If you’re interested in working as a Director of Supply Chain at OPSWAT, please apply, and we will get in touch!

You Will Have the Opportunity to

• Build and Scale Supply Chain Capability
  • Architect and implement scalable supply chain processes, systems, and vendor networks to support OPSWAT's hardware growth trajectory across APAC and globally.
  • Define the operating model — from sourcing through delivery — and build the infrastructure to sustain it.
• Hands-On QA/QC Leadership
  • Lead quality assurance and control across hardware assembly, imaging, testing, and packaging.
  • Ensure every unit shipped meets OPSWAT's functional, security, and branding standards — no exceptions.
• Warehouse Execution and Fulfillment
  • Oversee daily warehouse operations: inventory control, ERP data accuracy, and end-to-end fulfillment workflows.
  • Drive operational discipline in a fast-paced, high-volume environment.
• Cross-Functional Collaboration
  • Partner with Product Management to align supply chain execution with product specifications and launch timelines.
  • Work alongside Creative and GTM teams to ensure packaging and branding deliver a premium customer experience.
• Vendor and Logistics Management
  • Build and manage strategic relationships with suppliers, carriers, and logistics partners across APAC and internationally.
  • Ensure full compliance with APAC and international export regulations and hardware-specific controls
• Shipping and Customs Management
  • Manage end-to-end shipping operations — domestic and cross-border — ensuring on-time delivery at optimal cost.
  • Navigate customs processes, import/export documentation, and trade compliance requirements across multiple jurisdictions.
  • Partner with freight forwarders and customs brokers to resolve issues proactively and keep shipments moving.
• Operational Metrics and Continuous Improvement
  • Define and track KPIs across procurement, fulfillment, and QA/QC.
  • Launch continuous improvement initiatives that raise quality standards and operational efficiency.
• Team Leadership
  • Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals based in Singapore.
  • Build a team culture rooted in ownership, precision, and pride in work.

What We are Looking For

• Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field; MBA preferred.
• 10+ years of supply chain operations experience, ideally in hardware or technology — with a track record of building capabilities, not just running them.
• Direct experience with global logistics, procurement, and fulfillment operations.
• Deep familiarity with ERP systems, particularly NetSuite, demand planning, and inventory control.
• Hands-on knowledge of hardware QA/QC — assembly, imaging, testing, and packaging.
• Strong command of APAC export regulations, international trade compliance, and hardware-specific controls.
• Fluency in English required; other language skills are an advantage.
• Comfortable leading through ambiguity in a high-growth, fast-moving environment.

Why You'll Love Working Here

• Strategic impact: You will build something that matters — a supply chain capability that directly enables OPSWAT's global hardware mission.
• Global reach: Work closely with teams across North America, Europe, and Asia-Pacific.
• Ownership culture: At OPSWAT, we trust our people to lead. You will have the autonomy to build, decide, and execute.
• Mission-driven work: Our technology protects critical infrastructure worldwide. The work has real stakes — and real meaning.
• Competitive compensation, comprehensive benefits package, and professional development support.

The Position

We seek a dedicated and experienced Hardware Fulfillment Technician to oversee the imaging, testing, and shipment of OPSWAT hardware for customer orders worldwide.

The ideal candidate will be a general expert in “everything” hardware, from Servers and desktops to IoT hardware. You will understand how hardware integrates to make a system, including discovering bottlenecks and performance issues with recommendations to improve our processes.

You will be responsible for improving our imaging processes and fulfillment strategies.

This is an in-office position based in our Ybor City warehouse.

What You Will be Doing

• Work in a team responsible for imaging OPSWAT hardware according to customer orders and standard operating procedures.
• Perform Quality Assurance (QA) and Quality Control (QC) testing to ensure all hardware meets OPSWAT's high standards.
• Create and help troubleshoot any software issues discovered during the fulfillment process.
• Oversee the packing and preparation of hardware for shipment.
• Update internal technical knowledge and assist in maintaining a design library.
• Collaborate with other departments to ensure timely and accurate fulfillment of orders.
• Maintain compliance with industry standards and regulations.
• Monitor processes for efficiency and suggest improvements where necessary.
• Ensure all fulfillment activities are documented accurately.
• Resolve any issues related to hardware fulfillment promptly.

What We Need from You 

• Strong knowledge of Operating Systems (Windows, Linux).
• Knowledge of individual hardware components.
• understanding of hardware imaging and QA/QC processes.
• Excellent problem-solving skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using inventory management and tracking software.
• Familiarity with cybersecurity hardware is a plus.

The position 

This is an architect-and-build role: you'll design, engineer, and ship AI systems that change how OPSWAT's customers get support and value from our platform.

Our CX organization serves some of the world's most security-conscious enterprises in air-gapped, OT, and mission-critical environments. Your mission: use AI to cut manual CX workload while raising customer satisfaction.

You'll work in a matrix structure, aligning with the SVP of Customer Experience on priorities and reporting to the Head of Enterprise Applications & Digital Transformation for platform governance. Performance is split 50/50 between delivery quality and technical excellence. 

What you’ll own 

• Agentic AI Support Agent: Ship an agent that autonomously resolves cases from docs, KB, and historical data; triages and escalates the rest to engineers with full context; learns from every outcome.
• Documentation & Knowledge Engineering: Build AI tools that generate and improve customer-facing docs and self-help content via LLMs, RAG, and semantic search.
• Self-Service for OT: Design conversational AI and guided remediation purpose-built for constrained, air-gapped environments.
• Adoption Intelligence: Build analytics and recommendation systems that turn telemetry and support data into proactive retention actions.
• AI Applications & Workflows: Build net-new apps and extend existing ones: PS tracking, CS lifecycle tooling, Case Management automation, and signal-triggered customer outreach. 

You're a Great Fit If You

• Have 3–8 years in software or AI/ML engineering and have shipped production AI systems, not prototypes
• Are fluent in Python with hands-on LLMs, RAG, prompt engineering, vector databases, and AI orchestration
• Have built AI applications (chatbots, recommenders, automation) and can explain what worked and why
• Can architect scalable, production-grade systems and instrument success metrics
• Have strong communication with senior leadership and cross-functional teams
• Are willing to travel internationally, with emphasis on the United States
• Hold a Bachelor's or Master's in CS, AI, Data Science, or related field

Strong Differentiators

• Cybersecurity, cloud security, or OT/industrial security experience
• Familiarity with support operations and CX platforms
• Experience integrating AI into enterprise workflows, not standalone demos

The Position

The Technology Logistics Administrator is responsible for coordinating, tracking, and managing all technology equipment, inventory, and related operational resources used across the organization. This role supports onsite employees by overseeing hardware lifecycles, optimizing distribution workflows, maintaining accurate asset records, and partnering with IT, Facilities, and People Operations to ensure employees have the tools they need on day one. This role is ideal for a detail‑oriented, process‑driven individual who thrives in a fast‑paced environment and enjoys working at the intersection of technology and logistics.  

What You Will be Doing

• Contributor to the quality management system of the facility and the conformity of the product provided to customers.  
• Track asset lifecycles from procurement to deployment, return, refurbishment, and decommissioning including cycle counts. 
• Conduct routine inventory audits and reconcile discrepancies. 
• Manage relationships with logistics carriers and shipping vendors. 
• Conduct shipping and receiving duties including verification of bills of lading. 
• Maintain documentation for asset tagging, device assignment, and chain‑of‑custody logs. 
• Identify and implement improvements to streamline technology logistics workflows.  
• Standardize packaging, tracking, and distribution procedures. 
• Support audits, compliance requirements, and internal reporting related to asset utilization, loss, and cost. 
• Support purchasing activities as needed. 

Physical Requirements

• Standing: Up to 1/3 (equipment prep, packing, workstation setup). 

• Walking: Up to 1/3 (warehouse/office movement, shipping area). 

• Sitting: Up to 2/3 (documentation, system work, asset tracking). 

• Using Hands: Frequently (handling devices, packaging, tagging, cabling). 

• Reaching: Frequent (accessing shelves, equipment storage). 

• Lifting:  

• • Up to 30 lbs frequently 

• • Up to 50 lbs occasionally 

• Driving Requirements: 

• • Occasional operation of a forklift or other material-handling equipment for moving hardware, equipment, or prototypes (training and certification as required). 

• Vision Requirements: Close vision and ability to adjust focus for device inspection and labeling. 

Special Requirements

• Able to read and interpret asset documentation, shipping requirements and inventory reports. 
• Proficient with asset‑tracking systems, ticketing platforms, spreadsheet tools, and basic device‑configuration workflows. 
• Skilled in tracking quantities, reconciling counts, and interpreting simple usage or cost data. 
• Capable of diagnosing logistical issues, identifying discrepancies, and making decisions regarding device routing, replacements, or escalations. 
• Evaluates asset utilization trends, identifies inefficiencies, and recommends process improvements. 
• Must be able to safely operate a forklift for moving, staging, and storing technology equipment and materials.  

Equipment

Experience packing tools, shipping materials, barcode scanners, and workstation setup tools. 

Other (PPE & Safety) 

• May require lifting aids, gloves, or safety shoes when handling heavier equipment. 
• Must follow warehouse and office equipment safety procedures. 
• Minimal exposure to dust and fumes.  

Work Environment

• Climate‑Controlled: Work is performed in a climate‑controlled office, storage room, and technology staging environment. 
• Environmental Exposure:  
  • Regular exposure to packaging materials, electronic devices, and storage racks. 
  • Low exposure to dust; PPE used when required. 
• Noise: Moderate (shipping area noise, packaging operations, occasional equipment movement). 

Qualifications

Education, Experience, Knowledge 

• 2+ years of experience in technology logistics, asset management, supply chain, or IT support.  
• Strong organizational, documentation, and time‑management skills with high attention to detail. 
• Experience using inventory or asset tracking tools (e.g., Asset Panda, Snipe‑IT, Jira). 
• Familiarity with standard IT hardware such as laptops, monitors, docking stations, and peripherals. 
• Excellent communication skills and ability to work cross‑functionally. 
• Ability to lift and move equipment (typically 30–50 lbs).  

Certificates, Licenses, Registrations 

None required; certifications in IT support, logistics, or inventory systems are a plus.