Director of Product Management, Secure File Gateway and ICAP
Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Why This Role Matters
At OPSWAT, protecting the world’s critical infrastructure is not an abstract mission. It is real, urgent, and growing. Our ICAP product is a proven, high-impact solution that is trusted by customers who depend on us to secure their most critical systems. We are now ready to take ICAP to the next level.
This Director role is a rare opportunity to shape the future of ICAP, including the evolution toward a next-generation Proxy, while scaling commercial impact and deepening customer value. You will operate at the intersection of product strategy, engineering execution, and go-to-market success, with clear ownership and visible impact. If you are energized by building success, driving innovation, and owning outcomes, this role was designed for you.
What You Will Be Doing
As Director of Product Management, you will be the end-to-end owner of ICAP’s product strategy and growth trajectory.
You will:
- Set and own the ICAP product vision and roadmap, including the strategic evolution into a Proxy-focused solution.
- Translate market signals, customer needs, and competitive insights into clear product direction and prioritized investments.
- Partner deeply with Engineering, ensuring fast, high-quality execution and scalable architecture.
- Work closely with Sales, Sales Engineering, and Marketing to drive bookings, pipeline, and customer adoption.
- Serve as a strong, visible product leader across regions, with a close partnership with our Vietnam-based teams.
- Balance innovation with operational excellence, ensuring ICAP continues to deliver reliability, performance, and trust at scale.
- Represent ICAP with confidence to customers, partners, and internal leadership.
What Success Looks Like
In your first 12–18 months, success will look like:
- A clear, compelling ICAP roadmap aligned to market demand and customer value.
- Measurable growth in bookings and pipeline tied directly to product strategy.
- Strong, trust-based partnerships with Engineering and GTM teams.
- Progress toward a Proxy-focused architecture that positions ICAP for long-term growth.
- A product organization that moves with urgency, clarity, and accountability.
Who You Are
You are a product leader who blends strategic thinking with hands-on execution.
You bring:
- Proven experience leading enterprise or security products at scale.
- Strong understanding of proxy technologies, ICAP, networking, or adjacent security domains.
- A track record of partnering effectively with Engineering to deliver complex products.
- Commercial acumen and experience supporting bookings, pipeline, and customer conversations.
- Comfort operating in a global, distributed environment, including close collaboration with teams in Vietnam.
- Clear, confident communication and the ability to influence across functions.
- A mindset rooted in ownership, urgency, and continuous improvement.
- Director-level experience is preferred, but we value demonstrated leadership altitude, judgment, and impact above title alone.
Why OPSWAT?
OPSWAT is a fast-growing cybersecurity company with a strong culture of ownership and innovation. We build products that matter, support leaders who take initiative, and invest in those who want to grow.
In this role, you will:
- Own a successful, revenue-generating product with a meaningful runway.
- Shape the future of ICAP and Proxy innovation.
- Work with smart, committed teams across the globe.
- Have direct visibility and influence within Product leadership.
If you are looking for a role where your decisions matter, your leadership is visible, and your work protects what matters most, we would love to meet you.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Related jobsDirector of Products - Storage Security
Product Management
AMER
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is on the lookout for a talented and experienced Director of Products to enhance our Storage Security offerings and bolster our market position. As the head of this division, you will assume full responsibility for managing our Storage Security product line, overseeing both technical and business dimensions. This pivotal role involves shaping product roadmaps, developing solutions, establishing pricing strategies, and managing overall cost structures. You will collaborate closely with engineering teams to ensure that product requirements are met and that deliverables align with expectations. We seek an engaged leader who is actively involved in the execution of daily operations, with a strong background in managing a business line, including budget oversight, and ensuring that strategic initiatives are converted into actionable tasks. Your responsibilities will encompass both on-premises solutions and cloud-native SaaS products. Additionally, you will coordinate product launches in partnership with global sales, corporate marketing, and creative teams.
Join OPSWAT and spearhead the evolution of our Storage Security business, ensuring our products not only fulfill but surpass customer expectations while driving strategic initiatives and achieving overall business success.
What You Will Be Doing
- Shape the strategic direction for OPSWAT’s Storage Security products by assessing emerging security challenges, understanding the competitive landscape, and aligning OPSWAT’s strengths with innovative product goals.
- Collaborate with engineering teams to clearly define product requirements, develop roadmaps, and establish exit criteria for core offerings, ensuring a match between technical capabilities and business objectives.
- Guide product development by incorporating both functional and non-functional customer requirements into practical plans.
- Improve pre- and post-sales processes by providing technical insights and solutions that enhance customer engagement and support business development activities.
- Manage the comprehensive go-to-market strategy for this business line, including sales enablement for direct sales and channel partners, website content, blogs, presentations, and business proposals.
- Cultivate and maintain relationships with key stakeholders across various go-to-market functions, including sales teams, channel partners, and technology alliances to enhance product adoption and visibility.
- Participate in sales calls to assist with proof-of-concept demonstrations and manage customer escalations effectively.
- Enjoy flexible working hours as OPSWAT serves critical infrastructure clients globally.
- Be prepared for occasional international travel to engage with internal teams and customers.
What We Need From You
- At least 5 years of experience in a B2B Product Management role, with a minimum of 3 years focused on the Storage Security domain.
- Deep understanding of cloud-native infrastructure and architectures, with experience in a leadership capacity within a cloud development team; capability to effectively navigate and drive engineering processes.
- Strong storytelling skills with excellent written and verbal communication abilities, capable of transforming complex technical concepts for diverse audiences.
- A Bachelor’s degree in Engineering, Computer Science, or a related field.
- Comprehensive knowledge of IT technology systems, including data protection solutions, encryption technologies, and frameworks for storage security.
- Excellent interpersonal and customer-facing skills, showcasing effective people management abilities.
- Proven project management skills, thriving in fast-paced, dynamic environments.
- Experience in developing and implementing cybersecurity solutions for critical infrastructure or enterprise clients.
- A demonstrated history of meeting and exceeding business goals.
- A strategic, innovative, and proactive mindset, willing to take calculated risks to foster advancement.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Product Manager
Product Management
Hungary,
Spain
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for an experienced and talented Product Manager to join our team working on one of our most strategic solutions: MetaDefender Industrial Firewall.
OPSWAT’s MetaDefender Industrial Firewall serves as your last line of defense against accidental misconfigurations, malicious misuse, zero-day threats, DoS and DDoS attacks, and other potentially harmful anomalies. It helps ensure the security and reliability of your industrial environment while supporting all major industrial protocols, including GE proprietary protocols such as iFIX and CIMPLICITY systems.
As the Product Manager of the MetaDefender Industrial Firewall product, you will develop and maintain the product roadmap, prioritizing engineering priorities.
Join a pre-IPO, global cybersecurity leader at the forefront of innovation. With R&D teams spanning continents, we develop industry-defining solutions that secure the world’s critical infrastructure.
If you’re interested in working as a Product Manager at OPSWAT, please apply, and we will get in touch!
You Will Have The Opportunity to
- Own the product strategy and roadmap, aligning it with customer needs, market dynamics, and business goals.
- Drive customer adoption and engagement, optimizing the end-to-end user experience to reduce friction and increase value for enterprise users.
- Conduct competitive analysis and market research to identify trends, gaps, and opportunities, helping to shape product direction and differentiate our offerings.
- Define and evolve product positioning and messaging, working closely with marketing and sales to clearly articulate the product’s value in a crowded market.
- Collaborate with engineering, UX, and QA teams to deliver secure, scalable, and high-impact product enhancements.
- Partner with sales, marketing, and customer success to develop go-to-market strategies, launch plans, and enablement tools that support product growth.
- Leverage customer feedback and product usage data to identify growth opportunities and guide decision-making.
- Establish and track key metrics to evaluate product success and inform iterative improvements.
- Be the voice of the customer, ensuring enterprise-grade security, compliance, and usability are at the core of product decisions.
- Represent the product in strategic customer conversations, analyst briefings, and industry events.
- Develop deep understanding of target audiences, including pain points and competing solutions
What We Are Looking For
- Technical and Business Acumen: Strong understanding of cybersecurity. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
- Sales-Driven Focus: Proven track record in supporting business development efforts and managing complex, multi-stakeholder sales cycles. Experience working with large enterprises and public sector clients is a strong plus.
- Exceptional Communication Skills: Skilled storyteller with the ability to craft compelling content across multiple platforms. Confident and articulate in customer conversations, executive briefings, and industry events, engaging both technical and business stakeholders.
- Strategic Partnership Building: Experience developing channel and OEM partnerships to extend product reach and drive adoption. Comfortable navigating partnerships that align with a broader platform strategy, ensuring seamless integration with other OPSWAT solutions.
- Industry Expertise: 4+ years of product management in software development companies, ideally in the cybersecurity field and hands-on experience in industrial grade firewalls. Experience working on integrated product platforms is highly valued.
- Customer-First Thinking: You excel at uncovering customer pain points and turning those insights into meaningful product capabilities. Your ability to empathize with users and translate needs into solutions sets you apart as a trusted partner to both customers and internal teams.
- Innovative and Forward-Looking: You’re not just comfortable in dynamic environments — you thrive in them. You proactively identify opportunities to evolve the product, improve user experience, and stay ahead of market trends.
- Global Awareness: With experience working across regions or multilingual capabilities, you bring a global lens to product strategy—essential in serving OPSWAT’s diverse and international customer base.
Why You'll Love Working Here
- Competitive Compensation: Attractive salary and comprehensive benefits package.
- Growth & Development: An environment that encourages professional growth, skill enhancement, and career advancement.
- Impactful Work: The chance to shape the cybersecurity landscape by delivering innovative solutions that protect critical digital assets.
- Global Collaboration: Work with passionate, talented colleagues across multiple continents who share your commitment to cybersecurity excellence.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Senior Product Manager, Secure File Gateway and ICAP
Product Management
AMER - Remote
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Opportunity
OPSWAT is seeking a Senior Product Manager to lead the development and growth of the Secure File Gateway, a strategic product designed to complement our established ICAP Server solution, which today is deployed by organizations operating in critical infrastructure and high-security environments.
ICAP Server sits directly in the path of sensitive file flows, enforcing security policy, inspecting content in real time, and enabling safe access to web and internal systems. The Secure File Gateway will build on these core inspection and policy enforcement capabilities while addressing new customer needs, architectures, and deployment models.
In this role, you will own the Secure File Gateway from inception through scale, while working closely with the ICAP Server product to ensure strong alignment, interoperability, and a cohesive platform strategy. This is a rare opportunity to help define a new product category at OPSWAT while partnering with a mature, revenue-generating product used in the most demanding environments.
You’ll collaborate deeply with engineering, sales, and marketing to translate customer pain points and market signals into a differentiated, high-impact security offering.
What You Will Be Doing
- Own the product strategy and roadmap for Secure File Gateway and ICAP Server, aligning customer needs, market trends, and business priorities.
- Drive product adoption and growth by improving usability, performance, scalability, and integration within enterprise security stacks.
- Lead market and competitive analysis across ICAP, proxy, secure web gateway, and inline inspection technologies to identify differentiation opportunities.
- Translate customer feedback, field insights, and usage data into clear requirements and prioritize initiatives.
- Partner deeply with engineering to deliver secure, reliable, and scalable capabilities—balancing innovation with operational excellence.
- Collaborate with sales, sales engineering, marketing, and customer success on go-to-market strategy, launches, and enablement.
- Support strategic opportunities by participating in customer conversations, technical positioning, and complex deal cycles.
- Define and track success metrics tied to adoption, customer value, and platform performance.
- Act as the voice of the customer, ensuring ICAP continues to meet the expectations of regulated and mission-critical environments.
What We Need From You
Cybersecurity & Technical Depth
Strong understanding of ICAP, proxy technologies, secure web gateways, networking fundamentals, and content inspection workflows. You can translate deep technical capabilities into clear customer value and product direction.
Product Leadership & Execution
Proven experience owning roadmaps, writing high-quality requirements, and working closely with engineering teams to ship enterprise-grade software.
Customer & Market Orientation
Experience engaging directly with enterprise customers, gathering structured feedback, and incorporating real-world security use cases into product decisions.
Go-To-Market Partnership
Comfort collaborating with sales and marketing on positioning, launches, and adoption. Experience supporting complex, multi-stakeholder sales cycles is a strong plus.
Communication & Influence
Clear, confident communicator who can align stakeholders across product, engineering, and GTM teams—and represent the product externally when needed.
Experience
3–5 years of product management experience in B2B software, ideally within cybersecurity, networking, or infrastructure platforms. Experience with platform or integrated product portfolios is highly valued.
What Sets You Apart
- Customer-First Mindset – You instinctively start with customer pain and translate it into pragmatic, high-impact product decisions.
- Strategic Curiosity – You’re eager to explore adjacent technologies and help evolve ICAP into its next phase as a modern, proxy-focused security platform.
- Execution Bias – You balance long-term vision with consistent delivery, creating momentum through meaningful, incremental improvements.
- Global Collaboration – Comfortable working with distributed teams and contributing to a globally aligned product organization.
Why OPSWAT?
At OPSWAT, we protect the systems the world depends on. ICAP plays a critical role in securing web traffic and sensitive content flows for organizations operating in the most demanding environments.
You’ll join a fast-growing cybersecurity company where product managers have real ownership, visibility, and impact. This role offers the opportunity to influence a critical product line, work alongside deeply technical teams, and help shape the future of secure web gateway and proxy technology.
If you want to build products that matter—and see your work directly protect critical infrastructure—we’d love to meet you.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Solutions Architect - APAC Region
Product Management
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for an experienced Solutions Architect professional to drive the growth and adoption of OPSWAT’s MetaDefender NetWall across the APAC region.
MetaDefender NetWall enables secure, real-time data transfer between networks of different security classifications, helping protect critical OT environments and industrial systems from network-borne cyber threats.
In this role, you will act as the Subject Matter Expert (SME) for the NetWall product line, partnering closely with sales, product, and engineering teams to deliver innovative solutions to customers operating in critical infrastructure sectors such as energy, manufacturing, transportation, and government.
You will combine deep technical expertise in networking and OT environments with business development insight to identify new market opportunities, support complex customer engagements, and influence the product strategy for future growth.
This role is based in APAC and requires regional travel to support customer engagements, industry events, and partner development activities.
What You Will Be Doing
Technical Leadership & Customer Engagement
- Serve as the technical expert for MetaDefender NetWall across the APAC region.
- Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
- Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
- Guide customers through prequalification, architecture design, and deployment planning.
Market Development & Strategy
- Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
- Develop business cases, technical requirements, and market insights to support product expansion.
- Collaborate with the product team to translate customer needs into product enhancements and roadmap input.
Sales Enablement & Partnerships
- Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
- Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
- Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.
What We Need From You
- 7+ years of experience as a Solutions Architect, Pre-Sales Engineer, Network Architect, or similar technical customer-facing role
- Strong expertise in data networking technologies and protocols, including BGP, routing, and SD-WAN architectures
- Solid background in Operational Technology (OT) environments and familiarity with industrial control systems (ICS) and common industrial protocols
- Proven ability to translate complex technical solutions into clear business value for customers
- Experience leading Proof-of-Concept engagements and technical solution design
- Strong skills in technical documentation, requirements definition, and business case development
- Excellent presentation and communication skills, with the ability to engage both technical engineers and executive stakeholders
- Willingness and ability to travel across the APAC region (approximately 25–30%) to support customer meetings, technical workshops, industry conferences, and partner engagements.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
VP of Products & Platform - AI/Security
Product Management
AMER - Remote
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position: VP of Products & Platform
MetaDefender Core | Enterprise Shared Services | Platform Architecture | AI-First Operations Protecting the World's Critical Infrastructure
Every MetaDefender product runs on a common foundation, this role's domain. The VP of Platform will transform it into the definitive substrate that every product team builds on, every customer deploys with confidence, and every enterprise buyer trusts to meet their most demanding requirements.
But foundation is not an ambition - category is. This role owns the platform that defines what File Security means as an enterprise discipline, distinct from and irreducible to "antivirus." You will be expected to grow this into a business with its own gravity: a named market category that OPSWAT leads, not a feature that competes inside someone else's.
This is also an AI-first mandate. You will build a platform where agentic capability is native in the product, in operations, and in how the platform team itself works, and you will use AI as the primary lever to drive organizational change and adoption velocity across the company.
This is not a maintenance role. It directly shapes how every product in the MetaDefender portfolio ships, deploys, and operates. You will own the most horizontally impactful technology in the company; few platform roles touch this much surface area. Product leaders at OPSWAT stay close to the technology — you'll work alongside peers who read code, challenge architectures, and ship.
What You'll Be Doing
- MetaDefender Core — Product Strategy & Technical Direction
MetaDefender Core is the center of OPSWAT's File Security ecosystem — Deep Content Disarm & Reconstruction (CDR), multi-scanning across 30+ engines, file-based vulnerability assessment, dynamic analysis with next-gen sandbox, and many other layers, across billions of files for the world's most security-conscious organizations.
- Own the technical vision for Core's evolution: modular multi-engine orchestration, processing throughput, format coverage, and API extensibility.
- Frame Core as the engine of File Security, not a scanner. Articulate at the platform level why protecting the complex enterprise file ecosystem (ingest, transfer, storage, collaboration, supply chain) requires layered, defense-in-depth file analysis, and why single-engine antivirus is structurally insufficient.
- Drive strategy to serve new file modalities, archives, encrypted containers, firmware, ML/AI model files as the attack surface expands.
- Ensure Core's architecture enables adjacent products rather than constraining them.
- Shape the growth trajectory with a path toward full P&L ownership as the role and platform mature.
- Enterprise Shared Services — The Foundational Platform Layer
This is the highest-leverage work at OPSWAT: the unified platform every mature MetaDefender product adopts for a consistent, enterprise-grade experience. Your mandate: make adoption a choice teams make willingly, not a mandate they resent.
Shared Services spans the cross-cutting capabilities every product would otherwise rebuild — installation & deployment (online, offline/air-gapped, headless, automated), identity & access (SSO, RBAC, SAML/OIDC, federation), configuration & policy, observability, reporting & audit, HA/DR, and zero-downtime scale, and shared, brand-compatible, language-agnostic UI components. You own the strategy, the developer experience, and the adoption outcome — not a feature checklist.
Success is measured in voluntary adoption: peer teams integrate because it is the fastest, safest path to enterprise-readiness.
- AI-First Platform & Agentic Operations
- Make agentic capability a native primitive of the platform — exposed to product teams as a service, not bolted on per product.
- Embed AI across the operational surface: triage, configuration, deployment, observability, and customer time-to-value.
- Use AI to drive organizational change — accelerate engineering velocity, internal adoption, documentation, and decision speed across teams. You are expected to model what an AI-first product org looks like.
- Hold the line on rigor: define where human-in-the-loop is mandatory, design for AI failure modes, and prevent "AI theater" that adds risk without measurable value.
- Category & Business Leadership
- Treat the platform as a business, not a cost center: own the narrative, the positioning, and ultimately the P&L.
- Define and lead the File Security category — language, reference architectures, buyer education, and competitive framing that make OPSWAT the default answer.
- Translate platform capability into enterprise buyer value and pricing leverage.
- Enterprise Deployment & Infrastructure Expertise
OPSWAT's customers operate in some of the most constrained and regulated environments on Earth. This role requires deep fluency in how enterprise software is deployed, operated, and maintained:
- On-Premises: Internet-connected and fully air-gapped, across Windows and Linux.
- Cloud & IaaS: AWS, Azure, GCP — marketplace offerings, reference architectures, cloud-native integrations.
- Kubernetes & Containers: Helm, operators, cloud-agnostic deployment patterns.
- Hybrid & Edge: Centralized management with distributed processing across environments.
What You'll Do in the First 12 Months
- Audit & Roadmap (Months 1–3): Deep-dive into Shared Services adoption, Core architecture, deployment tooling, and the current AI/agentic surface. Deliver a prioritized platform roadmap with clear adoption milestones and a File Security category thesis.
- Internal Evangelism (Months 3–6): Establish the platform team as an internal product organization. Build relationships with every product PM and engineering lead. Ship quick wins — including AI-driven ones — that demonstrate value and earn trust.
- Accelerate Adoption (Months 6–12): Drive measurable Shared Services adoption across the portfolio. Modernize Core for next-generation scale. Establish deployment patterns and agentic workflows that reduce customer time-to-value.
You will directly collaborate with 2 dedicated engineering teams (40+ headcount) while influencing platform adoption across 12+ peer engineering teams globally.
What We're Looking For
Must Have
- 15+ years in platform engineering, developer platforms, or infrastructure product management, with 5+ years in senior leadership owning platform strategy.
- AI-first product leadership. Demonstrated use of AI/agentic systems as a product surface and as an operating model — including using AI to drive organizational change, velocity, and adoption. Working fluency in LLM evaluation, agentic design, human-in-the-loop, and AI failure modes.
- Customer-deployed software depth (not pure SaaS): you understand the pain of on-prem upgrades, air-gapped installs, and enterprise change management.
- Architectural fluency across Kubernetes, containerization, IaaS (AWS/Azure/GCP), and traditional on-prem. You evaluate trade-offs and challenge engineering decisions; you don't need to debug Helm.
- File Security depth beyond antivirus. You understand why securing the enterprise file ecosystem is a layered discipline (CDR, multiscanning, vulnerability and dynamic analysis, DLP, supply-chain/SBOM) and you can articulate that strategy and the platform architecture to deliver it.
- Earned-adoption track record: internal platforms other teams chose to adopt. You know the difference between mandating and earning.
- Enterprise software acumen: SSO/SAML/OIDC, RBAC, multi-tenancy, audit logging, zero-downtime deployments, observability — shipped, not theorized.
- Strong communicator and internal seller: align peer PMs, convince skeptical engineering leads, present strategy to executive leadership.
- Metrics-driven leadership: define KPIs for adoption, performance, scalability, and customer impact; use dashboards and qualitative signals to prioritize and hold teams accountable.
- Curiosity, ownership, and bias for action: move fast with emerging technology while maintaining architectural rigor and long-lived resilience.
Strong Differentiators
- Category creation experience is a strong plus. You have been a product leader at a category leader or spearheaded the creation of a market category. You've built the narrative, not just the feature.
- Business-building toward category definition: you've grown a platform or product into a named market with its own P&L.
- Data pipeline / high-volume processing: ETL, iPaaS, RPA, or file-processing systems handling mission-critical workloads.
- Cybersecurity or critical infrastructure: compliance frameworks (FedRAMP, NIST, Common Criteria), regulated deployments, security-first architecture.
- Multi-product platform scaling: taken a platform from partial to full adoption across a portfolio, navigating tech debt, org politics, and prioritization battles.
- Open-source / inner-source model: contribution frameworks that let distributed teams extend platform capabilities.
This Role is NOT For You If…
- You've only worked in pure SaaS with no exposure to on-prem or air-gapped deployment complexity.
- You think "platform" means building internal tools nobody asked for. This requires obsessive customer empathy — your customers are internal product teams and end-user enterprises.
- You think "File Security" is just antivirus, or you can't articulate why it isn't.
- You treat AI as a checkbox. This role expects AI-first instincts and the judgment to know where AI must not be in the loop.
- You want a pure people-management role. This is a hands-on strategy: you'll be in the architecture, the specs, and the trade-off discussions daily.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is on the lookout for a talented and experienced Director of Products to enhance our Storage Security offerings and bolster our market position. As the head of this division, you will assume full responsibility for managing our Storage Security product line, overseeing both technical and business dimensions. This pivotal role involves shaping product roadmaps, developing solutions, establishing pricing strategies, and managing overall cost structures. You will collaborate closely with engineering teams to ensure that product requirements are met and that deliverables align with expectations. We seek an engaged leader who is actively involved in the execution of daily operations, with a strong background in managing a business line, including budget oversight, and ensuring that strategic initiatives are converted into actionable tasks. Your responsibilities will encompass both on-premises solutions and cloud-native SaaS products. Additionally, you will coordinate product launches in partnership with global sales, corporate marketing, and creative teams.
Join OPSWAT and spearhead the evolution of our Storage Security business, ensuring our products not only fulfill but surpass customer expectations while driving strategic initiatives and achieving overall business success.
What You Will Be Doing
- Shape the strategic direction for OPSWAT’s Storage Security products by assessing emerging security challenges, understanding the competitive landscape, and aligning OPSWAT’s strengths with innovative product goals.
- Collaborate with engineering teams to clearly define product requirements, develop roadmaps, and establish exit criteria for core offerings, ensuring a match between technical capabilities and business objectives.
- Guide product development by incorporating both functional and non-functional customer requirements into practical plans.
- Improve pre- and post-sales processes by providing technical insights and solutions that enhance customer engagement and support business development activities.
- Manage the comprehensive go-to-market strategy for this business line, including sales enablement for direct sales and channel partners, website content, blogs, presentations, and business proposals.
- Cultivate and maintain relationships with key stakeholders across various go-to-market functions, including sales teams, channel partners, and technology alliances to enhance product adoption and visibility.
- Participate in sales calls to assist with proof-of-concept demonstrations and manage customer escalations effectively.
- Enjoy flexible working hours as OPSWAT serves critical infrastructure clients globally.
- Be prepared for occasional international travel to engage with internal teams and customers.
What We Need From You
- At least 5 years of experience in a B2B Product Management role, with a minimum of 3 years focused on the Storage Security domain.
- Deep understanding of cloud-native infrastructure and architectures, with experience in a leadership capacity within a cloud development team; capability to effectively navigate and drive engineering processes.
- Strong storytelling skills with excellent written and verbal communication abilities, capable of transforming complex technical concepts for diverse audiences.
- A Bachelor’s degree in Engineering, Computer Science, or a related field.
- Comprehensive knowledge of IT technology systems, including data protection solutions, encryption technologies, and frameworks for storage security.
- Excellent interpersonal and customer-facing skills, showcasing effective people management abilities.
- Proven project management skills, thriving in fast-paced, dynamic environments.
- Experience in developing and implementing cybersecurity solutions for critical infrastructure or enterprise clients.
- A demonstrated history of meeting and exceeding business goals.
- A strategic, innovative, and proactive mindset, willing to take calculated risks to foster advancement.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for an experienced and talented Product Manager to join our team working on one of our most strategic solutions: MetaDefender Industrial Firewall.
OPSWAT’s MetaDefender Industrial Firewall serves as your last line of defense against accidental misconfigurations, malicious misuse, zero-day threats, DoS and DDoS attacks, and other potentially harmful anomalies. It helps ensure the security and reliability of your industrial environment while supporting all major industrial protocols, including GE proprietary protocols such as iFIX and CIMPLICITY systems.
As the Product Manager of the MetaDefender Industrial Firewall product, you will develop and maintain the product roadmap, prioritizing engineering priorities.
Join a pre-IPO, global cybersecurity leader at the forefront of innovation. With R&D teams spanning continents, we develop industry-defining solutions that secure the world’s critical infrastructure.
If you’re interested in working as a Product Manager at OPSWAT, please apply, and we will get in touch!
You Will Have The Opportunity to
- Own the product strategy and roadmap, aligning it with customer needs, market dynamics, and business goals.
- Drive customer adoption and engagement, optimizing the end-to-end user experience to reduce friction and increase value for enterprise users.
- Conduct competitive analysis and market research to identify trends, gaps, and opportunities, helping to shape product direction and differentiate our offerings.
- Define and evolve product positioning and messaging, working closely with marketing and sales to clearly articulate the product’s value in a crowded market.
- Collaborate with engineering, UX, and QA teams to deliver secure, scalable, and high-impact product enhancements.
- Partner with sales, marketing, and customer success to develop go-to-market strategies, launch plans, and enablement tools that support product growth.
- Leverage customer feedback and product usage data to identify growth opportunities and guide decision-making.
- Establish and track key metrics to evaluate product success and inform iterative improvements.
- Be the voice of the customer, ensuring enterprise-grade security, compliance, and usability are at the core of product decisions.
- Represent the product in strategic customer conversations, analyst briefings, and industry events.
- Develop deep understanding of target audiences, including pain points and competing solutions
What We Are Looking For
- Technical and Business Acumen: Strong understanding of cybersecurity. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
- Sales-Driven Focus: Proven track record in supporting business development efforts and managing complex, multi-stakeholder sales cycles. Experience working with large enterprises and public sector clients is a strong plus.
- Exceptional Communication Skills: Skilled storyteller with the ability to craft compelling content across multiple platforms. Confident and articulate in customer conversations, executive briefings, and industry events, engaging both technical and business stakeholders.
- Strategic Partnership Building: Experience developing channel and OEM partnerships to extend product reach and drive adoption. Comfortable navigating partnerships that align with a broader platform strategy, ensuring seamless integration with other OPSWAT solutions.
- Industry Expertise: 4+ years of product management in software development companies, ideally in the cybersecurity field and hands-on experience in industrial grade firewalls. Experience working on integrated product platforms is highly valued.
- Customer-First Thinking: You excel at uncovering customer pain points and turning those insights into meaningful product capabilities. Your ability to empathize with users and translate needs into solutions sets you apart as a trusted partner to both customers and internal teams.
- Innovative and Forward-Looking: You’re not just comfortable in dynamic environments — you thrive in them. You proactively identify opportunities to evolve the product, improve user experience, and stay ahead of market trends.
- Global Awareness: With experience working across regions or multilingual capabilities, you bring a global lens to product strategy—essential in serving OPSWAT’s diverse and international customer base.
Why You'll Love Working Here
- Competitive Compensation: Attractive salary and comprehensive benefits package.
- Growth & Development: An environment that encourages professional growth, skill enhancement, and career advancement.
- Impactful Work: The chance to shape the cybersecurity landscape by delivering innovative solutions that protect critical digital assets.
- Global Collaboration: Work with passionate, talented colleagues across multiple continents who share your commitment to cybersecurity excellence.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Opportunity
OPSWAT is seeking a Senior Product Manager to lead the development and growth of the Secure File Gateway, a strategic product designed to complement our established ICAP Server solution, which today is deployed by organizations operating in critical infrastructure and high-security environments.
ICAP Server sits directly in the path of sensitive file flows, enforcing security policy, inspecting content in real time, and enabling safe access to web and internal systems. The Secure File Gateway will build on these core inspection and policy enforcement capabilities while addressing new customer needs, architectures, and deployment models.
In this role, you will own the Secure File Gateway from inception through scale, while working closely with the ICAP Server product to ensure strong alignment, interoperability, and a cohesive platform strategy. This is a rare opportunity to help define a new product category at OPSWAT while partnering with a mature, revenue-generating product used in the most demanding environments.
You’ll collaborate deeply with engineering, sales, and marketing to translate customer pain points and market signals into a differentiated, high-impact security offering.
What You Will Be Doing
- Own the product strategy and roadmap for Secure File Gateway and ICAP Server, aligning customer needs, market trends, and business priorities.
- Drive product adoption and growth by improving usability, performance, scalability, and integration within enterprise security stacks.
- Lead market and competitive analysis across ICAP, proxy, secure web gateway, and inline inspection technologies to identify differentiation opportunities.
- Translate customer feedback, field insights, and usage data into clear requirements and prioritize initiatives.
- Partner deeply with engineering to deliver secure, reliable, and scalable capabilities—balancing innovation with operational excellence.
- Collaborate with sales, sales engineering, marketing, and customer success on go-to-market strategy, launches, and enablement.
- Support strategic opportunities by participating in customer conversations, technical positioning, and complex deal cycles.
- Define and track success metrics tied to adoption, customer value, and platform performance.
- Act as the voice of the customer, ensuring ICAP continues to meet the expectations of regulated and mission-critical environments.
What We Need From You
Cybersecurity & Technical Depth
Strong understanding of ICAP, proxy technologies, secure web gateways, networking fundamentals, and content inspection workflows. You can translate deep technical capabilities into clear customer value and product direction.
Product Leadership & Execution
Proven experience owning roadmaps, writing high-quality requirements, and working closely with engineering teams to ship enterprise-grade software.
Customer & Market Orientation
Experience engaging directly with enterprise customers, gathering structured feedback, and incorporating real-world security use cases into product decisions.
Go-To-Market Partnership
Comfort collaborating with sales and marketing on positioning, launches, and adoption. Experience supporting complex, multi-stakeholder sales cycles is a strong plus.
Communication & Influence
Clear, confident communicator who can align stakeholders across product, engineering, and GTM teams—and represent the product externally when needed.
Experience
3–5 years of product management experience in B2B software, ideally within cybersecurity, networking, or infrastructure platforms. Experience with platform or integrated product portfolios is highly valued.
What Sets You Apart
- Customer-First Mindset – You instinctively start with customer pain and translate it into pragmatic, high-impact product decisions.
- Strategic Curiosity – You’re eager to explore adjacent technologies and help evolve ICAP into its next phase as a modern, proxy-focused security platform.
- Execution Bias – You balance long-term vision with consistent delivery, creating momentum through meaningful, incremental improvements.
- Global Collaboration – Comfortable working with distributed teams and contributing to a globally aligned product organization.
Why OPSWAT?
At OPSWAT, we protect the systems the world depends on. ICAP plays a critical role in securing web traffic and sensitive content flows for organizations operating in the most demanding environments.
You’ll join a fast-growing cybersecurity company where product managers have real ownership, visibility, and impact. This role offers the opportunity to influence a critical product line, work alongside deeply technical teams, and help shape the future of secure web gateway and proxy technology.
If you want to build products that matter—and see your work directly protect critical infrastructure—we’d love to meet you.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for an experienced Solutions Architect professional to drive the growth and adoption of OPSWAT’s MetaDefender NetWall across the APAC region.
MetaDefender NetWall enables secure, real-time data transfer between networks of different security classifications, helping protect critical OT environments and industrial systems from network-borne cyber threats.
In this role, you will act as the Subject Matter Expert (SME) for the NetWall product line, partnering closely with sales, product, and engineering teams to deliver innovative solutions to customers operating in critical infrastructure sectors such as energy, manufacturing, transportation, and government.
You will combine deep technical expertise in networking and OT environments with business development insight to identify new market opportunities, support complex customer engagements, and influence the product strategy for future growth.
This role is based in APAC and requires regional travel to support customer engagements, industry events, and partner development activities.
What You Will Be Doing
Technical Leadership & Customer Engagement
- Serve as the technical expert for MetaDefender NetWall across the APAC region.
- Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
- Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
- Guide customers through prequalification, architecture design, and deployment planning.
Market Development & Strategy
- Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
- Develop business cases, technical requirements, and market insights to support product expansion.
- Collaborate with the product team to translate customer needs into product enhancements and roadmap input.
Sales Enablement & Partnerships
- Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
- Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
- Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.
What We Need From You
- 7+ years of experience as a Solutions Architect, Pre-Sales Engineer, Network Architect, or similar technical customer-facing role
- Strong expertise in data networking technologies and protocols, including BGP, routing, and SD-WAN architectures
- Solid background in Operational Technology (OT) environments and familiarity with industrial control systems (ICS) and common industrial protocols
- Proven ability to translate complex technical solutions into clear business value for customers
- Experience leading Proof-of-Concept engagements and technical solution design
- Strong skills in technical documentation, requirements definition, and business case development
- Excellent presentation and communication skills, with the ability to engage both technical engineers and executive stakeholders
- Willingness and ability to travel across the APAC region (approximately 25–30%) to support customer meetings, technical workshops, industry conferences, and partner engagements.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position: VP of Products & Platform
MetaDefender Core | Enterprise Shared Services | Platform Architecture | AI-First Operations Protecting the World's Critical Infrastructure
Every MetaDefender product runs on a common foundation, this role's domain. The VP of Platform will transform it into the definitive substrate that every product team builds on, every customer deploys with confidence, and every enterprise buyer trusts to meet their most demanding requirements.
But foundation is not an ambition - category is. This role owns the platform that defines what File Security means as an enterprise discipline, distinct from and irreducible to "antivirus." You will be expected to grow this into a business with its own gravity: a named market category that OPSWAT leads, not a feature that competes inside someone else's.
This is also an AI-first mandate. You will build a platform where agentic capability is native in the product, in operations, and in how the platform team itself works, and you will use AI as the primary lever to drive organizational change and adoption velocity across the company.
This is not a maintenance role. It directly shapes how every product in the MetaDefender portfolio ships, deploys, and operates. You will own the most horizontally impactful technology in the company; few platform roles touch this much surface area. Product leaders at OPSWAT stay close to the technology — you'll work alongside peers who read code, challenge architectures, and ship.
What You'll Be Doing
- MetaDefender Core — Product Strategy & Technical Direction
MetaDefender Core is the center of OPSWAT's File Security ecosystem — Deep Content Disarm & Reconstruction (CDR), multi-scanning across 30+ engines, file-based vulnerability assessment, dynamic analysis with next-gen sandbox, and many other layers, across billions of files for the world's most security-conscious organizations.
- Own the technical vision for Core's evolution: modular multi-engine orchestration, processing throughput, format coverage, and API extensibility.
- Frame Core as the engine of File Security, not a scanner. Articulate at the platform level why protecting the complex enterprise file ecosystem (ingest, transfer, storage, collaboration, supply chain) requires layered, defense-in-depth file analysis, and why single-engine antivirus is structurally insufficient.
- Drive strategy to serve new file modalities, archives, encrypted containers, firmware, ML/AI model files as the attack surface expands.
- Ensure Core's architecture enables adjacent products rather than constraining them.
- Shape the growth trajectory with a path toward full P&L ownership as the role and platform mature.
- Enterprise Shared Services — The Foundational Platform Layer
This is the highest-leverage work at OPSWAT: the unified platform every mature MetaDefender product adopts for a consistent, enterprise-grade experience. Your mandate: make adoption a choice teams make willingly, not a mandate they resent.
Shared Services spans the cross-cutting capabilities every product would otherwise rebuild — installation & deployment (online, offline/air-gapped, headless, automated), identity & access (SSO, RBAC, SAML/OIDC, federation), configuration & policy, observability, reporting & audit, HA/DR, and zero-downtime scale, and shared, brand-compatible, language-agnostic UI components. You own the strategy, the developer experience, and the adoption outcome — not a feature checklist.
Success is measured in voluntary adoption: peer teams integrate because it is the fastest, safest path to enterprise-readiness.
- AI-First Platform & Agentic Operations
- Make agentic capability a native primitive of the platform — exposed to product teams as a service, not bolted on per product.
- Embed AI across the operational surface: triage, configuration, deployment, observability, and customer time-to-value.
- Use AI to drive organizational change — accelerate engineering velocity, internal adoption, documentation, and decision speed across teams. You are expected to model what an AI-first product org looks like.
- Hold the line on rigor: define where human-in-the-loop is mandatory, design for AI failure modes, and prevent "AI theater" that adds risk without measurable value.
- Category & Business Leadership
- Treat the platform as a business, not a cost center: own the narrative, the positioning, and ultimately the P&L.
- Define and lead the File Security category — language, reference architectures, buyer education, and competitive framing that make OPSWAT the default answer.
- Translate platform capability into enterprise buyer value and pricing leverage.
- Enterprise Deployment & Infrastructure Expertise
OPSWAT's customers operate in some of the most constrained and regulated environments on Earth. This role requires deep fluency in how enterprise software is deployed, operated, and maintained:
- On-Premises: Internet-connected and fully air-gapped, across Windows and Linux.
- Cloud & IaaS: AWS, Azure, GCP — marketplace offerings, reference architectures, cloud-native integrations.
- Kubernetes & Containers: Helm, operators, cloud-agnostic deployment patterns.
- Hybrid & Edge: Centralized management with distributed processing across environments.
What You'll Do in the First 12 Months
- Audit & Roadmap (Months 1–3): Deep-dive into Shared Services adoption, Core architecture, deployment tooling, and the current AI/agentic surface. Deliver a prioritized platform roadmap with clear adoption milestones and a File Security category thesis.
- Internal Evangelism (Months 3–6): Establish the platform team as an internal product organization. Build relationships with every product PM and engineering lead. Ship quick wins — including AI-driven ones — that demonstrate value and earn trust.
- Accelerate Adoption (Months 6–12): Drive measurable Shared Services adoption across the portfolio. Modernize Core for next-generation scale. Establish deployment patterns and agentic workflows that reduce customer time-to-value.
You will directly collaborate with 2 dedicated engineering teams (40+ headcount) while influencing platform adoption across 12+ peer engineering teams globally.
What We're Looking For
Must Have
- 15+ years in platform engineering, developer platforms, or infrastructure product management, with 5+ years in senior leadership owning platform strategy.
- AI-first product leadership. Demonstrated use of AI/agentic systems as a product surface and as an operating model — including using AI to drive organizational change, velocity, and adoption. Working fluency in LLM evaluation, agentic design, human-in-the-loop, and AI failure modes.
- Customer-deployed software depth (not pure SaaS): you understand the pain of on-prem upgrades, air-gapped installs, and enterprise change management.
- Architectural fluency across Kubernetes, containerization, IaaS (AWS/Azure/GCP), and traditional on-prem. You evaluate trade-offs and challenge engineering decisions; you don't need to debug Helm.
- File Security depth beyond antivirus. You understand why securing the enterprise file ecosystem is a layered discipline (CDR, multiscanning, vulnerability and dynamic analysis, DLP, supply-chain/SBOM) and you can articulate that strategy and the platform architecture to deliver it.
- Earned-adoption track record: internal platforms other teams chose to adopt. You know the difference between mandating and earning.
- Enterprise software acumen: SSO/SAML/OIDC, RBAC, multi-tenancy, audit logging, zero-downtime deployments, observability — shipped, not theorized.
- Strong communicator and internal seller: align peer PMs, convince skeptical engineering leads, present strategy to executive leadership.
- Metrics-driven leadership: define KPIs for adoption, performance, scalability, and customer impact; use dashboards and qualitative signals to prioritize and hold teams accountable.
- Curiosity, ownership, and bias for action: move fast with emerging technology while maintaining architectural rigor and long-lived resilience.
Strong Differentiators
- Category creation experience is a strong plus. You have been a product leader at a category leader or spearheaded the creation of a market category. You've built the narrative, not just the feature.
- Business-building toward category definition: you've grown a platform or product into a named market with its own P&L.
- Data pipeline / high-volume processing: ETL, iPaaS, RPA, or file-processing systems handling mission-critical workloads.
- Cybersecurity or critical infrastructure: compliance frameworks (FedRAMP, NIST, Common Criteria), regulated deployments, security-first architecture.
- Multi-product platform scaling: taken a platform from partial to full adoption across a portfolio, navigating tech debt, org politics, and prioritization battles.
- Open-source / inner-source model: contribution frameworks that let distributed teams extend platform capabilities.
This Role is NOT For You If…
- You've only worked in pure SaaS with no exposure to on-prem or air-gapped deployment complexity.
- You think "platform" means building internal tools nobody asked for. This requires obsessive customer empathy — your customers are internal product teams and end-user enterprises.
- You think "File Security" is just antivirus, or you can't articulate why it isn't.
- You treat AI as a checkbox. This role expects AI-first instincts and the judgment to know where AI must not be in the loop.
- You want a pure people-management role. This is a hands-on strategy: you'll be in the architecture, the specs, and the trade-off discussions daily.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
