Manager, HR Business Partner 

The Position

Are you ready to build something from the ground up? At OPSWAT, we’re creating our new HR Shared Services function, where we transform ideas into meaningful solutions.

As our HR Shared Services Project Lead, you’ll be the architect and project driver behind the setup of a global service model. From ticketing workflows to knowledge bases, SLAs, data cleanups, and process documentation, you’ll be helping to create the foundations that transform how our colleagues connect with HR every day.

This role goes beyond day-to-day maintenance — you’ll be designing, implementing, and setting the standards that transform HR support into a faster, smarter, and more seamless experience.

What You Will be Doing

Project & Process Implementation

• Design and implement HR ticketing workflows, logic, and escalation rules.
• Develop the HR service catalog and define service delivery standards.
• Establish SLAs and case management metrics.
• Partner with IT to integrate systems, automation, and self-service capabilities.

Knowledge & Content Development

• Build and maintain HR knowledge bases, FAQs, and process documentation.
• Create employee-facing guides and templates to enable self-service.
• Ensure global processes are documented, consistent, and audit-ready.

Data & Operations Foundations

• Lead HR data cleanups and standardization across systems.
• Monitor data accuracy and establish ongoing governance processes.
• Support compliance with audit, data privacy, and regulatory requirements.

Governance & Reporting

• Track service metrics (case volume, resolution time, SLA adherence).
• Provide insights and recommendations for process improvements.
• Build dashboards and reports to enable leadership visibility.

Collaboration

• Partner with HR Business Partners, Talent Acquisition, Total Rewards, and IT on end-to-end process design.
• Work cross-functionally to streamline handoffs between teams.
• Act as a subject-matter expert for Shared Services setup projects.

What We Need from You 

• 5+ years of experience in HR operations, shared services, or HR service delivery.
• Strong project and operations management skills — ability to define processes, set SLAs, and implement tools.
• Hands-on experience with HRIS, ticketing systems (e.g., ServiceNow, Jira), or knowledge base platforms.
• Excellent communication skills with the ability to collaborate across time zones and cultures.
• Analytical mindset; able to use data to drive decisions and improvements.
• Comfortable working in a fast-paced, scaling, tech-driven environment.

What We Offer

• Ownership of projects that define the future of HR service delivery at OPSWAT.
• Opportunity to build and scale an AI-enabled service model (chatbots, self-service, automation).
• Exposure to global HR strategy and direct partnership with senior HR leaders.
• Collaborative and innovative environment at the intersection of HR, technology and employee experience with a pathway to transition into a people leadership role as the function scales.

The position:

We are seeking a seasoned Procurement Manager to join our dynamic team. The ideal candidate will play a pivotal role in establishing and overseeing the procurement process for our company, ensuring strict adherence to purchasing and contracting policies. Additionally, they will be responsible for optimizing company expenditure through the implementation of competitive bidding processes and effective negotiation with potential suppliers and vendors.

What You Will Do:

• Perform all procurement activities including pre-qualification, negotiating supplier agreements, preparation of contracts and tender management.
• Ensure operational compliance with purchasing and contracting policies.
• Liaise with key company employees to determine their product and service needs.
• Ensure all necessary legal and risk management approvals associated with sourcing solutions has been obtained.
• Manage overall direction, coordination and evaluation of procurement for the organization.
• Create policies and procedures for risk management and mitigation.
• Identify and develop Sourcing Strategies to deliver savings and improve internal efficiency.
• Enforce processes to effect compliance and management proactively by collaborating with the suppliers, business stakeholders and G&A teams.
• Work closely with the finance team on project cost management, month end accruals, AP and PO questions including issue resolution.
• Develop and maintain strong relationships with business stakeholders, legal, finance and business technology representatives to ensure a smooth procurement process.
• Educate employees on applicable purchasing policies, develop sourcing strategies, implement programs and conducts continual analysis of the procurement process. 
• Manage the Tipalti PO approval starting to end processes efficiently.

What We Need From You:

• Bachelor’s Degree.
• Previous experience working for fast-paced SaaS company.
• Over 5 years of hand-in purchasing experience in facilitating Purchase Order (PO) process.
• Proficient negotiation skills, with a proven ability to drive cost savings and negotiate favorable contract terms.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
• Excellent English communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external suppliers.
• Thorough understanding of procurement best practices, contract law, and supply chain management principles.
• Prior experience focusing on procurement functions in Tipalti, NetSuite, or equivalent business systems would be advantageous.

The Position

We’re looking for a Senior Commercial Counsel who can step into a strategic role and help us build for the future. You’ll report to our General Counsel and work closely with our executive team, sales leadership, and product teams. This role isn’tjust about contracts - it’s about earning trust with some of the most security-conscious organizations in the world and helping us scale responsibly. 

What You Will Be Doing

• Lead and own negotiations for high-value commercial agreements—SaaS, OEM, MSAs, enterprise, channel and professional services deals across critical industries. 

• Serve as a strategic partner to sales, product, revenue operations, and executive leaders—balancing efficiency and risk management in a fast-growth environment. 

• Develop, maintain, and enhance commercial playbooks and contract templates to improve operational efficiency, ensure consistency, and support scalability. 

• Provide practical, business-aligned legal guidance that supports our long-term growth and compliance. 

• Remain up-to-date on relevant industry laws and regulations to ensure an ongoing ability to provide sound compliance advice. 

What We Need from You 

• 8+ years of legal experience in commercial transactions (law firm or in-house), ideally in B2B SaaS or cybersecurity. 

• Ability to manage complex deals with large, regulated organizations. 

• Strong communication skills, business acumen, and a pragmatic mindset.  Fluency in written and spoken English. 

• Ability to work under pressure and manage workloads to meet deadlines in a challenging and fast-paced environment. 

• Professional presence and the ability to engage with senior stakeholders, both internally and externally. 

• Interest in growing into a broader leadership role within a scaling legal function. 

If you’re ready to join a mission-driven company at a time of rapid global growth—and play a key role in how we scale legally and professionally—let’s talk. 

The Position – Sr. Counsel – Privacy, Product and AI

At OPSWAT, we’re on a mission to protect the world’s most critical infrastructure—from nuclear facilities and global banks to the largest manufacturers and government networks. We're growing fast—double digits year after year—with a global go-to-market team across more than 20 countries. As we scale, we need legal leadership that can move with the business while protecting what matters most: our customers, our reputation, and our mission. 

We’re looking for a Senior Counsel who can step into a strategic role and help us build for the future. You’ll report to our General Counsel and work closely with our product, IT, security, procurement and sales teams. This role isn’t just about privacy or AI - it’s about earning trust with some of the most security-conscious organizations in the world and helping us scale responsibly. 

What You Will Be Doing

• Own and manage the company’s global privacy and compliance framework, including policies, templates, processes, and ongoing updates
• Work closely with our product, engineering, and security teams to provide guidance on issues related to privacy and AI throughout the entire product development lifecycle process
• Draft and maintain user-facing legal documents, including Terms of Service, Privacy Policies, DPAs, etc. 
• Draft and negotiate agreements affecting the company’s products
• Aid in our global compliance program and monitor emerging AI/privacy legislation (e.g., GDPR, CPRA, EU AI Act)  
• Counsel product and engineering teams on open-source license requirements, contributions, and usage
• Develop internal playbooks and training to raise awareness of privacy and AI considerations 

What We Need from You 

• 8+ years of experience (law firm and/or in-house), ideally in B2B SaaS or cybersecurity 
• Familiarity with legal and regulatory frameworks relevant to AI and product development as well as applicable privacy regulations (e.g., GDPR, CPRA, EU AI Act, etc.) 
• Experience in reviewing and implementing global privacy compliance programs 
• CIPP/CIPM certifications an advantage 
• JD and active membership in at least one state bar  
• Strong communication skills, business acumen, and a pragmatic mindset 
• Ability to work under pressure and manage workloads to meet deadlines in a challenging and fast-paced environment 
• Professional presence and the ability to engage with senior stakeholders, both internally and externally 
• Interest in growing into a broader leadership role within a scaling legal function 

We have a market-based pay structure which varies by location. The base pay for this position is dependent on location as outlined below, as well as the knowledge, skills, and experience of the candidate. In addition to base pay, this role is eligible for bonuses and benefits, and eligible for equity.

• Base Pay Range: San Francisco Bay Area - $220,000 - $280,000
• Compensation pay range for other candidates will be competitive with local market data and commensurate with experience.

#LI-ONSITE

The Position – Sr. Counsel – Privacy, Product and AI
Location - Tampa, FL

At OPSWAT, we’re on a mission to protect the world’s most critical infrastructure—from nuclear facilities and global banks to the largest manufacturers and government networks. We're growing fast—double digits year after year—with a global go-to-market team across more than 20 countries. As we scale, we need legal leadership that can move with the business while protecting what matters most: our customers, our reputation, and our mission. 

We’re looking for a Senior Counsel who can step into a strategic role and help us build for the future. You’ll report to our General Counsel and work closely with our product, IT, security, procurement and sales teams. This role isn’t just about privacy or AI - it’s about earning trust with some of the most security-conscious organizations in the world and helping us scale responsibly. 

What You Will Be Doing

• Own and manage the company’s global privacy and compliance framework, including policies, templates, processes, and ongoing updates
• Work closely with our product, engineering, and security teams to provide guidance on issues related to privacy and AI throughout the entire product development lifecycle process
• Draft and maintain user-facing legal documents, including Terms of Service, Privacy Policies, DPAs, etc. 
• Draft and negotiate agreements affecting the company’s products
• Aid in our global compliance program and monitor emerging AI/privacy legislation (e.g., GDPR, CPRA, EU AI Act)  
• Counsel product and engineering teams on open-source license requirements, contributions, and usage
• Develop internal playbooks and training to raise awareness of privacy and AI considerations 

What We Need from You 

• 8+ years of experience (law firm and/or in-house), ideally in B2B SaaS or cybersecurity 
• Familiarity with legal and regulatory frameworks relevant to AI and product development as well as applicable privacy regulations (e.g., GDPR, CPRA, EU AI Act, etc.) 
• Experience in reviewing and implementing global privacy compliance programs 
• CIPP/CIPM certifications an advantage 
• JD and active membership in at least one state bar  
• Strong communication skills, business acumen, and a pragmatic mindset 
• Ability to work under pressure and manage workloads to meet deadlines in a challenging and fast-paced environment 
• Professional presence and the ability to engage with senior stakeholders, both internally and externally 
• Interest in growing into a broader leadership role within a scaling legal function 

We have a market-based pay structure which varies by location. The base pay for this position is dependent on location as outlined below, as well as the knowledge, skills, and experience of the candidate. In addition to base pay, this role is eligible for bonuses and benefits, and eligible for equity.

• Compensation pay range for other candidates will be competitive with local market data and commensurate with experience.

#LI-ONSITE