Director of Engineering - MetaDefender Email Security
Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Director of Engineering — MetaDefender Email Security
Reports to: VP, Products
Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage they need to protect their complex networks, secure their devices, and ensure compliance. Trusted by more than 1,700 organizations, governments, and institutions worldwide — including many of the world’s largest governments, utilities, financial institutions, and defense contractors — OPSWAT protects the systems that keep society running.
The Product: MetaDefender Email Security
MetaDefender Email Security is OPSWAT’s email threat prevention portfolio, trusted by governments and critical infrastructure operators to stop file-borne and email-borne threats before they reach the inbox. It comprises two complementary products designed for different environments and customer profiles — MetaDefender Email Gateway Security, deployed on-premises in front of existing mail servers, and MetaDefender Cloud Email Security, which augments Microsoft 365 — each embedding OPSWAT’s threat prevention technology, including Deep CDR™ Technology, Metascan Multiscanning, Proactive DLP, and Predictive Alin AI, directly into the mail flow.
This role owns the engineering for the products across both deployment models — the on-premises gateway and the cloud-native Microsoft 365 service — each with its own security, assurance, and operational demands, and all built to scale.
About This Role
We are looking for a Director of Engineering who leads from the front. This is a hands-on, technically-centric leadership role — not a pure people-management position — with full accountability for the engineering of the MetaDefender Email Security: architecture, delivery, quality, and the teams that build it. You will lead engineering across multiple deployment form factors — from air-gapped high security environments to native-cloud deployments — operating with the rigor of a principal engineer and the clarity of an executive.
You are an AI-native engineering leader. You have personally orchestrated fleets of AI agents to architect, build, test, and ship production systems, and you have launched and released real products through a full AI-powered software development lifecycle (SDLC) — from specification and code generation to automated testing, review, and deployment. Product Management defines what to ship; you define how to build it. You own the end-to-end delivery of the roadmap Product Management sets, hold the delivery bar, and build a high-performance culture the rest of OPSWAT’s engineering portfolio will look to as a model for AI-native development. You report to the VP, Products and lead a distributed team across Romania and Hungary, while the role itself can be based anywhere — with a preference for the UK, USA, or near an OPSWAT-operated location.
What You Will Be Doing
- Lead as an AI-first effort: make AI agents a first-class part of how the team works — orchestrating agents to create specs, generate code and tests, verify results, and run reviews — while ensuring humans own and validate every line that ships. Treat automation and intelligence as the default, not the exception.
- Stay hands-on: remain directly in the codebase — setting architecture patterns, writing and reviewing critical code, prototyping, and unblocking hard technical problems. You lead by doing, not only by delegating.
- Own end-to-end delivery of the roadmap: take full ownership of delivering the product roadmap set by Product Management — turning the “what to ship” into the “how to build,” and owning execution sequencing, technical risk, quality, security, and release across every deployment form factor.
- Set technical direction (the “how”): drive the architecture and technology choices that underpin a product serving high-assurance environments at scale. Hold a strong engineering point of view and be willing to defend it.
- Build and lead a high-performance team: recruit, develop, and retain top engineers and their leads across Romania and Hungary; create clear career paths and norms for code quality and review; and build a culture where strong engineers want to stay and grow.
- Drive performance-based management: set clear, measurable expectations and run a rigorous, fair performance culture — recognizing and accelerating top performers, raising the bar continuously, and addressing underperformance decisively by coaching where there is a path and upgrading or exiting the role where there is not.
- Hold a security-first quality bar: champion code review with a security lens for both human-written and AI-generated code, catching injection risks, insecure defaults, missing validation, and privilege-escalation vectors in file-handling and authentication paths before they ship.
- Raise engineering velocity: continuously improve how the team works — CI/CD pipelines, AI-assisted development workflows, incident response, and operational maturity — so the team ships faster and more reliably over time.
- Codify AI-native practices for the portfolio: establish the playbooks, AI context files, coding harnesses, test frameworks, and review norms developed on this product so other OPSWAT product teams can adopt them.
- Partner cross-functionally: work shoulder-to-shoulder with the VP, Products, plus Product Management, Design, and security leaders — turning the product roadmap (the what) into engineering execution (the how), committing to scope and timelines, and pushing back clearly when trade-offs require it.
What We Need From You
- Full agentic development experience (required): You have personally run a full agentic, AI-powered SDLC end-to-end — and have done so in B2B and high-security enterprise environments where compliance, data sensitivity, and assurance requirements are non-negotiable. You can show real work (PRs, commit history, shipped products, or a portfolio) where agentic workflows drove delivery — not slideware about AI.
- A product launched via a full AI-powered SDLC: demonstrable experience taking a product from spec to release using an end-to-end AI-assisted lifecycle (spec generation, code/test generation, automated verification, AI-assisted review, and CI/CD), with you accountable for the outcome.
- Proven engineering leadership: 8+ years of software engineering experience and 3+ years leading engineering teams (including managing managers/leads) through complex product delivery at scale. You can point to the decisions you made and why.
- Performance-based leadership: a track record of building high-performing teams through rigorous, fair performance management — promoting excellence, making timely talent decisions, and reducing or replacing low performers when needed.
- Deep technical excellence: strong, current software engineering fundamentals — solid command of design patterns, SOLID principles, and modern architecture. You can evaluate AI-assisted code with the same rigor as human-authored code. AI tools amplify strong fundamentals; they do not replace them.
- Scalable systems experience: a proven history building scalable, distributed solutions — including relational/document databases, cloud-native services, and modern CI/CD systems.
- Quality and test discipline: a high bar for tested, maintainable code; you use AI to accelerate test scaffolding, then validate that coverage is real and meaningful.
- Distributed-team leadership: demonstrated ability to lead and align engineers across countries and time zones, building trust, clarity, and accountability in a remote/hybrid, multi-country setup.
- Talent magnet and clear communicator: you identify strong engineers, make a compelling case for why they should join, and create an environment where they do their best work — and you communicate technical decisions to non-technical stakeholders without oversimplifying.
- Security-conscious by default: operating in critical infrastructure markets means security is never an afterthought; you hold the team to a security-first bar on design, code review, and incident response.
It Would Be Nice If You Had
- Domain familiarity: understanding of email as a communication channel and the underlying technology and protocols. Appreciation of the different deployment methods for email security and their characteristics.
- Cloud services familiarity: experience of integrating products with M365 and/or Google Workspace and their associated API ecosystems
- .NET / C# ecosystem: hands-on or managerial experience with .NET Core / C# — enough to evaluate architectural decisions, review PRs credibly, and hire well for the stack.
- Cloud-native and containers: experience leading the design or operation of cloud-native SaaS platforms — Docker, Kubernetes, and AWS/Azure/GCP — including using AI agents to script infrastructure and deployment automation.
- AI context-file authoring: experience writing AI context files (e.g., CLAUDE.md, .cursorrules, or equivalent) that encode architecture decisions and forbidden patterns for consistent, safe AI output across a team.
- AI in CI/CD pipelines: familiarity running AI agents inside pipelines — auto-fixing lint, generating missing tests, or running safe migrations as pipeline steps — not as experiments, but as how the team actually works.
- International team experience: a track record of building and maintaining engineering culture and delivery quality across multiple countries and time zones.
- Async and high-throughput systems: experience validating concurrency and thread-safety in high-throughput services.
Why You’ll Love Working Here
- Lead a product trusted by critical infrastructure customers across air-gapped, cross-domain, internet-connected, and native-cloud deployments — the architecture and culture decisions you make now will shape it for years.
- Influence beyond this product: the AI-native patterns you establish will propagate across OPSWAT’s engineering portfolio.
- Work from anywhere — a worldwide, remote-friendly role with a preference for the UK, USA, or a location near an OPSWAT-operated country.
- Stable, growing international company with an exceptional customer base across 50+ countries.
- A mandate to build AI-native engineering practices — and the latitude to do it your way.
- Attractive compensation with regular performance assessments and flexibility for the right candidate.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Related jobsAccount Executive - Hanoi, Vietnam (BFSI & Enterprise)
Sales
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
As the Account Executive, you will be responsible for owning the revenue generation process and exceeding company revenue targets in Vietnam by learning the OPSWAT technology, developing and implementing a strategic account plans targeting deployments of our Cybersecurity platforms and solutions. You will be held accountable for building long-term relationships inside target accounts and with BFSI, Enterprise and Critical Infrastructure related industries to solve strategic issues and generate opportunities. This role will be both strategic and hands-on, managing and working with senior management to develop and advance current and new revenue models. The ideal candidate will have multiple years of continually exceeding multi-million-dollar sales quotas while forecasting accurately and selling cybersecurity solutions.
This position will cover the Vietnam territory and is highly preferred to base in Hanoi.
What You Will Be Doing
- Strategically targeting business opportunities that leverage high-value use cases in primarily banking, financial services, insurance and enterprise industries.
- Developing and executing sales strategies and tactics to sell OPSWAT products, solutions and services in order to exceed sales quotas.
- Communicating value propositions to clients that speak intimately to their needs and requirements.
- Utilizing client-centric, solutions-oriented selling strategies and a hunter’s mentality to identify, qualify and convert enterprise sales.
- Effectively articulating financial ROI/TCO value and build value throughout the negotiation process.
- Maintaining extensive account and opportunity detail in the Salesforce CRM system, including account win plans, customer touchpoints and sales inhibitors.
- Accurately forecasting and reporting revenue projections to management.
- Overachieving annual quotas measured quarterly.
- Performing other tasks assigned by the direct supervisor.
What We Need From You
- 3-5+ years of experience in business development, sales, or account executive roles within information technology or cybersecurity, with exposure to BFSI, enterprise, or critical infrastructure accounts in Vietnam.
- You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience.
- You possess an understanding of security threats, solutions, and security tools.
- You have a successful track record selling complex-solutions directly to enterprise accounts in Vietnam.
- You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
- You keep your pipeline accurate and your forecast updated for management.
- Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
- Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
- Ability to work in a fast-changing environment and able to work under pressure.
- You have excellent time management skills, and work with high levels of autonomy and self-direction.
- You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
- You have strong sense of urgency and personal accountability In depth knowledge of sales tools.
- You are highly ethical and professional personal conduct.
- You are able to travel as necessary to your assigned accounts, or as required by the company.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Associate Software Engineer (C++/Rust) (on-site)
Technology Office
Romania
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are excited to welcome a motivated Associate Software Engineer (C++/Rust) to our expanding Technology Office team.
In this entry-to-mid-level position, you will contribute to the development and enhancement of high-performance software solutions that support our products across on-premise, cloud, and hybrid deployments. You'll work with modern and supporting tools to build reliable, efficient code as part of impactful projects.
Joining a collaborative global team (with members in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you'll gain hands-on experience working closely with senior engineers—both locally and remotely—in a supportive, international environment that values growth and innovation.
What You Will Be Doing
- Work under guidance from the Engineering Manager and Romania-based team to plan, design, implement, and maintain software features and applications
- Review requirements, contribute to feature design, and implement clean, maintainable code
- Write and maintain unit tests; participate in code reviews to ensure quality and best practices
- Create and update technical documentation for your work
- Help identify opportunities for code improvements and participate in team discussions on enhancements
- Collaborate with global engineers to deliver secure, reliable, and performant software
- Grow your skills through mentorship, pair programming, and exposure to advanced systems topics
What We Need From You
- Good foundation in Software Engineering principles
- Good knowledge of modern C++ (preferably C++17/20)
- Familiarity with CMake and the GCC toolchain
- Basic to good understanding of:
- Multithreading concepts, atomics, and synchronization primitives
- Thread pools and producer-consumer patterns
- Common approaches to avoiding lock contention and race conditions
- Has experience with Docker/containerization
- Good knowledge of Semantic Versioning (SemVer) and Git Submodules for dependency management
- Experience or familiarity with CI/CD pipelines (TeamCity preferred)
- Solid grasp of design patterns, OOP principles, and writing clean, readable code
- Excellent written and spoken English communication skills
It Would Be Nice If You Had
- Understanding of OS-level file and process behavior on Windows and/or Linux
- Experience or strong interest in Rust — we are expanding Rust usage and especially value candidates excited to learn and contribute to Rust components
- Basic exposure to performance concepts (e.g., simple profiling, memory allocation awareness)
- Familiarity with AWS basics (S3, API Gateway, DocumentDB) or similar cloud services
- Any background in cybersecurity (AV, EDR, sandboxing), compression, parsers, SIMD, or ML concepts
Why You’ll Love Working Here
- Stable, growing international company with a strong global customer base
- Supportive, professional, and diverse team spanning multiple continents
- Real challenges and meaningful ownership on cutting-edge projects
- Modern technology stack with opportunities to learn advanced systems programming
- Mentorship, career growth, and exposure to international collaboration
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Associate Software Engineering Manager
Product Engineering
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT, we’re on a mission to protect the world’s most critical infrastructure. As a U.S.-based cybersecurity leader, we’re expanding our R&D footprint in Vietnam — and we’re looking for a passionate, hands-on Associate Software Engineering Manager to lead development for one of our most strategic solutions: MetaDefender Secure Managed File Transfer.
MetaDefender Secure MFT empowers enterprises to securely transfer sensitive files across systems, networks, and borders. Trusted by governments and global organizations, we are at the heart of secure data movement — and we’re expanding its future in Ho Chi Minh City.
This role isn’t just about managing people — it’s about leading innovation, owning architecture, and growing a full-stack engineering team in a critical product space. Above all, it’s about pioneering an AI-first, agentic engineering practice where AI agents and human engineers work together — with the goal of progressively moving toward an organization where the vast majority of code is generated and maintained through AI-driven agentic workflows.
What You’ll Be Doing
- Build, lead, and mentor a full-stack engineering team working on MetaDefender Secure Managed File Transfer.
- Drive an AI-first, agentic engineering culture — define how the team uses AI coding agents and agentic workflows day-to-day, with a clear roadmap toward the majority of production code being AI-generated under strong human review and governance.
- Design, operate, and continuously improve agentic development pipelines (planning, code generation, automated testing, review, and remediation) and the guardrails — context engineering, evals, and quality gates — that keep AI-generated code secure and reliable.
- Coach engineers to become effective orchestrators of AI agents — moving the team from manual coding toward specifying, supervising, and validating work executed by agents.
- Guide the design and implementation of secure, scalable backend systems (C#/.NET) and modern frontend interfaces (React, Angular, or Vue).
- Collaborate with global teams — from Vietnam to the U.S. — to shape the product roadmap and execute major initiatives.
- Champion software quality, performance, and usability while driving innovation across the stack.
- Foster a team culture built on trust, learning, accountability, and continuous improvement.
- Stay current with industry trends in cybersecurity, secure coding, and AI-assisted and agentic software development.
- Ensure your team is building with a strong focus on secure architecture, compliance, and real-world reliability — including for AI-generated code.
What You Bring
- Bachelor’s or Master’s degree in Computer Science, Cybersecurity, or related field.
- 5+ years of experience as an engineering manager or tech lead, with proven success leading and growing full-stack development teams.
- Required: hands-on experience with AI development and agentic workflows — using AI coding agents and tools (e.g., agentic IDEs, coding assistants, agent SDKs/frameworks) to ship real production software.
- Required: a track record of driving an engineering team to adopt and scale agentic AI workflows — establishing the practices, prompts/context, evals, review gates, and metrics needed to safely increase the share of AI-generated code over time.
- Strong hands-on experience in both backend (.NET/C#) and frontend (React, Angular) technologies.
- Ability to effectively monitor and assess team productivity — including the throughput and quality of AI-assisted work — ensuring alignment with project goals and timely delivery of high-quality results.
- Solid understanding of system architecture, enterprise integration, and secure development best practices.
- Experience with secure file transfer protocols (SFTP, FTPS, HTTPS) and deployment across Windows and Linux environments.
- Familiarity with .NET Core, REST APIs, and microservices architecture.
- Excellent English communication skills and a collaborative spirit.
- Ability to manage complexity, prioritize work, and lead with empathy and clarity.
- Experience working with international teams and managing cross-border collaboration.
Why OPSWAT?
At OPSWAT, we’re not just building products — we’re protecting the systems the world depends on. MetaDefender Managed File Transfer is one of our fastest-growing solutions, and this is your opportunity to lead its future — and to build one of our first truly AI-first, agentic engineering teams — from the heart of Vietnam’s thriving tech scene.
You’ll join a company that values innovation, impact, and integrity — and a team that’s growing fast with the support of a global organization. If you’re ready to lead, mentor, and build secure software that matters in the age of AI, let’s make it happen — together.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Country Manager - India
Sales
India
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
India is one of the fastest growing and most strategically important cybersecurity markets globally, and a critical pillar in OPSWAT’s next phase of growth.
We are looking for a Country Manager, India to build, scale, and lead our business at a pivotal moment. This is not just a leadership role, it is an opportunity to shape the market, define our trajectory, and establish OPSWAT as a leading cybersecurity partner across enterprise, government, and critical infrastructure sectors in India.
As Country Manager, you will have full ownership of the India business, driving growth, building a high-performing organization, and strengthening our presence across key industries. You will operate at the intersection of strategy, execution, and leadership, working closely with global teams while leading with autonomy and accountability in-market.
If you are a builder, a leader, and a market shaper, and you are motivated by the opportunity to make a meaningful impact in cybersecurity at scale, we would love to speak with you.
What You Will Be Doing
Sales Strategy & Business Growth
- Develop and execute the India GTM strategy to achieve and exceed revenue targets aligned with OPSWAT’s global growth objectives.
- Identify and prioritise high-growth verticals including government, defence, critical infrastructure, financial services, manufacturing, utilities and energy.
- Drive adoption of OPSWAT’s IT/OT cybersecurity solutions through consultative, value-based and solution-led selling.
- Build and maintain strong executive relationships with enterprise, government and strategic customers.
- Leverage market intelligence and competitive insights to strengthen OPSWAT’s positioning across India.
Team Leadership & Organisational Development
- Build, lead and mentor a high-performing India GTM organisation across Sales, SE, Channel and related functions.
- Foster a high-trust, collaborative and empowering team culture focused on accountability, teamwork and customer success.
- Scale the organisation through coaching, delegation, talent development and leadership enablement.
- Establish strong operational cadence, forecasting discipline and performance management processes.
- Partner closely with HR and leadership to recruit, retain and develop top-tier cybersecurity talent.
Customer & Partner Engagement
- Develop strong relationships with regional distributors, system integrators, technology partners and consulting firms.
- Act as a trusted advisor to customers and partners, helping solve complex IT/OT cybersecurity challenges.
- Represent OPSWAT at industry events, executive forums and cybersecurity conferences across India.
- Strengthen OPSWAT’s strategic presence within government, defence and critical infrastructure ecosystems.
Revenue Growth & Forecasting
- Drive pipeline development, deal progression and execution across enterprise and public sector opportunities.
- Maintain accurate forecasting and sales management discipline leveraging Salesforce, Clari and MEDDPICC methodologies.
- Ensure high-quality opportunity inspection, customer engagement and execution consistency across the business.
- Deliver regular business reviews, market insights and strategic recommendations to executive leadership.
Cross-Functional Leadership
- Operate effectively within a matrixed global organisation, partnering closely with Product, Engineering, Support, Customer Success, Marketing and Global Sales leadership.
- Ensure strong alignment between India execution and OPSWAT’s broader regional and global objectives.
- Collaborate with Marketing on region-specific campaigns, executive engagement and thought leadership initiatives.
- Provide market feedback to Product and Engineering teams to support regional requirements and future product direction.
What We Need From You
Experience
- Minimum 10 years of cybersecurity, IT or OT sales experience, with at least 5 years in senior leadership roles within India.
- Proven success building and scaling high-performing GTM teams in enterprise and public sector markets.
- Strong track record driving multimillion-dollar cybersecurity business growth across India.
- Experience managing complex enterprise and government sales cycles, including strategic and critical infrastructure customers.
- Strong understanding of IT/OT cybersecurity solutions, zero trust, data security, endpoint security and secure file transfer technologies.
- Experience operating successfully within highly matrixed and fast-growth global organisations.
Leadership & Soft Skills
- Collaborative leadership style with strong coaching and people development capability.
- Ability to scale organisations through empowerment, delegation and trust.
- Strong executive communication, negotiation and presentation skills.
- Strategic thinker with strong commercial and analytical capability.
- Customer-centric mindset with passion for solving complex cybersecurity challenges.
Preferred Qualifications
- Established relationships across government, defence, enterprise and critical infrastructure sectors in India.
- Experience working within high-growth or pre-IPO technology organisations.
- Strong understanding of India cybersecurity market dynamics, procurement models and regulatory landscape.
- MBA or advanced business qualification preferred.
Travel
- Willingness to travel extensively across India as required.
What Success Looks Like
In your first 6-12 months, you will:
- Establish OPSWAT as a recognized cybersecurity leader in India.
- Build a strong, scalable GTM organization with high-performing leadership.
- Create a robust and predictable pipeline across enterprise and public sector.
- Secure lighthouse customers and flagship wins, particularly in critical infrastructure.
- Strengthen strategic partnerships with leading system integrators and ecosystem players.
- Deliver accelerated and sustainable revenue growth.
Why Join OPSWAT?
As Country Manager – India, you will play a pivotal role in scaling OPSWAT’s presence within one of the world’s fastest-growing cybersecurity markets.
You will join a high-growth, globally recognised cybersecurity company protecting critical infrastructure across enterprise, government and industrial environments worldwide.
This role offers the opportunity to:
- Build and scale a strategically important market
- Develop and lead a high-performing cybersecurity organisation
- Work alongside global industry leaders and cutting-edge technology teams
- Make a meaningful impact protecting critical infrastructure and national resilience
#LI-DNI
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
DevOps/Infrastructure Engineer
Product Engineering
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
This DevOps role owns and evolves the engineering infrastructure behind OPSWAT's OESIS Framework and tooling teams, a hybrid on-premise and cloud environment serving internal developers and enterprise customers. The engineer manages containerized internal services, a large virtualization environment, and cloud workloads powering internal data pipelines and enterprise file distribution.
You'll be the infrastructure backbone for the OESIS Framework's engineering group: close to the code, embedded with developers, and directly impacting the reliability of tools used by enterprise customers worldwide.
What You Will be Doing
Manage physical and virtual build/test infrastructure, including macOS, Linux, and Windows machines used for OESIS Framework development, CI/CD, testing, and automation
Operate Docker-based internal services including CI/CD, monitoring, self-hosted AI agents, and automation frameworks
Build and maintain CI/CD pipelines, GitHub Actions workflows, and TeamCity build configurations across Windows, macOS, and Linux build environments
Manage AWS infrastructure supporting internal data pipelines and enterprise file distribution
Configure monitoring, alerting, and dashboards across on-prem and cloud environments
Automate provisioning, deployments, and routine operational tasks to reduce manual toil
Enforce security best practices: access control, secrets management, and infrastructure hygiene
Leverage AI tools to accelerate scripting, troubleshooting, and infrastructure work; evaluate and adopt AI-driven solutions to improve team productivity
Maintain runbooks, architecture documentation, and operational guides
What We Need from You
5+ years in a DevOps or infrastructure role with production responsibility
Virtualization administration (VMware vSphere, Xen, or equivalent)
Hands-on administration or troubleshooting experience across Linux, macOS, and Windows environments
Docker and container service management
CI/CD pipeline experience: Jenkins, GitHub Actions, TeamCity, or equivalent
AWS hands-on experience (EC2, S3, IAM, VPC)
Monitoring and observability: Grafana or equivalent
Scripting and automation: Python or Bash
Uses AI tools effectively to accelerate scripting, troubleshooting, documentation, and automation; has curiosity and practical judgment around adopting AI-assisted workflows
It Would be Nice if You Had
Self-hosted AI/LLM deployment experience (Ollama, vLLM, or similar)
Infrastructure as Code: Terraform or equivalent
Test automation framework integration with CI/CD
Experience building internal AI agents, LLM-powered automation, or self-hosted AI infrastructure
Security practices: secrets management, network segmentation, compliance frameworks
Cybersecurity domain knowledge
Good English communication is a plus
- AWS certification is a plus (AWS Certified Solutions Architect; AWS Certified SysOps Administrator; AWS Certified DevOps Engineer, etc.)
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Director of Cross-Domain Solutions
Product Engineering
AMER
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Director of Cross-Domain Solutions
The Position
Cross-domain solutions are how the world’s most sensitive organizations move data between networks at different classification levels without moving the threats with it. OPSWAT already owns some of the hardest-to-build pieces — Deep CDR™ Technology, MetaDefender Core™ multiscanning, content inspection, software supply chain validation, AI-powered zero-day threat detection (our sandbox), vulnerability-exploit prevention, and hardware-enforced data diodes — plus proven, trusted deployments for file-exchange workflows across multiple data channels, including storage, Managed File Transfer, and CI/CD pipelines, along with the engineering talent and customer trust behind them. We are creating this role to put dedicated product ownership and deep cross-domain experience behind that strength: a single focal point to shape these proven capabilities into a CDS (cross-domain solution) that customers in the UK, Five Eyes, and allied defense communities can buy, deploy, and trust — and to accelerate our growth in this space.
That is this role. You will own OPSWAT’s cross-domain solution as a product: the strategy, the packaging, the assurance roadmap, and the integration of our portfolio into a coherent pipeline that maps to the standards our buyers are adopting. You will partner with a committed, cross-functional go-to-market group and a deep technical bench, and you will be the single accountable owner who brings these capabilities together into a repeatable, productized cross-domain offering.
At OPSWAT, product leaders stay deeply connected to technology. You will engage in architecture-level discussions, thoughtfully challenge design decisions, and take pride in shipping high-assurance products that work in the most constrained and regulated environments on earth.
Core Responsibilities
Cross-Domain Solution — Product Strategy & Technical Direction
- Own the product vision for OPSWAT’s CDS offering: the low-to-high transfer pipeline built on our CDR-inferred Transformation Engine, MetaDefender Core™ multiscanning, Proactive DLP™, software supply chain / SBOM (Software Bill of Materials) validation, AI-powered zero-day threat detection, and AI vulnerability-exploit prevention, and hardware-enforced diodes.
- Translate the NSA/NCDSMO “Raise the Bar” principles — Redundant, Always Invoked, Independent Implementations, Non-Bypassable — and the UK NCSC cross-domain principles into a concrete product and assurance roadmap.
- Decide which capabilities are productized versus delivered as configuration, and drive the re-engineering needed for the portfolio to operate as one seamless solution.
Assurance & Compliance Roadmap
- Own the sequenced path to certification: meet the UK / Five Eyes bar (NCSC principles, NATO NIAPC) now, and build toward formal NCDSMO / Raise the Bar alignment over time.
- Partner with accreditation bodies, evaluation labs, and ecosystem partners (e.g., INFODAS for SECRET-level and NATO deployments) to expand the addressable set of programs.
Market, GTM & Customer
- Be the product voice in CDS deals: qualify requirements, support system integrators, and shape the land-and-expand motion across the established revenue streams.
- Work with Product Marketing, Sales SMEs, and Solutions Engineering to keep messaging, battle cards, and demos technically accurate and competitive against established cross-domain incumbents and point-solution vendors.
Portfolio Integration & Deployment
- Ensure the CDS pipeline deploys cleanly in on-premises, air-gapped, and classified environments across Windows and Linux.
- Drive the integration seams between OPSWAT products so customers experience one solution, not many.
What You Will Do
- Package the product. Convert the proofs-of-concept and joint-solution engagements already in development into a cohesive, packaged cross-domain product offering — the core build-out of this role — including product packaging and pricing.
- Own the competitive narrative. Produce a cross-domain competitive landscape analysis and turn it into sales-ready battle cards.
- Drive demand and enablement. Build the demand-development strategy, GTM training, sales enablement, and repeatable playbooks that let the field qualify and sell CDS consistently.
- Prove it with customers. Study existing customer use cases and accounts in development with joint solutions, run POCs (proofs-of-concept), and fold the successful ones back into the packaged offering.
- Open new routes to market. Identify concrete partnerships and contract vehicles to explore for cross-domain growth.
- Own the business view. Stay on top of the numbers and be ready to walk the business with executive leadership at any time — pipeline, line of sight on current business and sales opportunities, and full awareness of and accountability for every GTM campaign, activity, and result. Decision-making here is data-driven and data-oriented by default.
Minimum Qualifications
This is a hands-on, builder’s role, and we expect modern, AI-first working practices. This role is a great fit for you if you:
- Bring 10+ years in product management or product leadership, with significant time owning security or infrastructure products deployed in customer environments — not purely SaaS — including on-prem and air-gapped.
- Have direct experience with cross-domain solutions, high-assurance guards, data diodes, or the defense/intelligence security domain. You understand classification boundaries, low-to-high versus high-to-low transfer, and what “accredited” actually requires.
- Have working fluency with the relevant frameworks: NSA/NCDSMO Raise the Bar, UK NCSC cross-domain principles, Common Criteria / EAL, NATO NIAPC, and risk-management and accreditation processes.
- Have sold and delivered into government/defense — ideally UK MOD, Royal Navy, or Five Eyes — through system integrators and partners.
- Take a deeply hands-on approach: this is a builder’s role, so you are in the architecture and trade-off discussions, write the specifications yourself, and challenge technical decisions directly — not from a distance.
- Demonstrate full-scale, hands-on use of AI across the whole job — from research and competitive analysis through specification, prototyping, and production. We expect concrete, recent examples of the AI tools and workflows you use and how they have measurably boosted your and your team’s productivity and outcomes. This is a hard expectation, not a nice-to-have.
- Are a strong communicator and internal seller: you can align Product Marketing, Sales, and engineering, and present a strategy to executive leadership.
Strong Differentiators
- Background in content inspection / CDR, malware analysis, DLP, or file-processing pipelines that handle large-volume, mission-critical workloads.
- Former defense, intelligence, or system-integrator experience (e.g., DISA, MOD, or the NCSC ecosystem).
- Experience taking a product through formal security accreditation or certification.
- Familiarity with critical infrastructure and OT/IT cross-domain use cases.
Experience building a new product line or business from early traction to repeatable revenue
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Director of Engineering - MetaDefender Managed File Transfer
Product Engineering
AMER - Remote,
San Francisco,
Tampa
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Director of Engineering — Meta Defender Managed File Transfer
Reports to: VP, Products
Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage they need to protect their complex networks, secure their devices, and ensure compliance. Trusted by more than 1,700 organizations, governments, and institutions worldwide — including many of the world’s largest governments, utilities, financial institutions, and defense contractors — OPSWAT protects the systems that keep society running.
The Product: MetaDefender Managed File Transfer
MetaDefender Managed File Transfer is OPSWAT’s secure managed file transfer solution, trusted by governments and critical infrastructure operators to move sensitive files safely across enterprise networks and partner boundaries. It embeds OPSWAT’s threat prevention technology — multiscanning, Deep CDR™ Technology, and DLP — directly into every file flow.
This role owns the engineering for the product across its full range of deployment form factors — air-gapped, cross-domain, internet-connected, and native-cloud environments — each with its own security, assurance, and operational demands, and all built to scale.
About This Role
We are looking for a Director of Engineering who leads from the front. This is a hands-on, technically-centric leadership role — not a pure people-management position — with full accountability for the engineering of MetaDefender Managed File Transfer: architecture, delivery, quality, and the teams that build it. You will lead engineering across multiple deployment form factors — from air-gapped and cross-domain environments to internet-connected and native-cloud deployments — operating with the rigor of a principal engineer and the clarity of an executive.
You are an AI-native engineering leader. You have personally orchestrated fleets of AI agents to architect, build, test, and ship production systems, and you have launched and released real products through a full AI-powered software development lifecycle (SDLC) — from specification and code generation to automated testing, review, and deployment. Product Management defines what to ship; you define how to build it. You own the end-to-end delivery of the roadmap Product Management sets, hold the delivery bar, and build a high-performance culture that the rest of OPSWAT’s engineering portfolio will look to as a model for AI-native development. You report to the VP, Products, and lead a distributed team across Romania, Vietnam, and Hungary, while the role itself can be based anywhere, with a preference for the UK, USA, or near an OPSWAT-operated location.
What You Will Be Doing
- Lead as an AI-first effort: make AI agents a first-class part of how the team works — orchestrating agents to create specs, generate code and tests, verify results, and run reviews — while ensuring humans own and validate every line that ships. Treat automation and intelligence as the default, not the exception.
- Stay hands-on: remain directly in the codebase — setting architecture patterns, writing and reviewing critical code, prototyping, and unblocking hard technical problems. You lead by doing, not only by delegating.
- Own end-to-end delivery of the roadmap: take full ownership of delivering the product roadmap set by Product Management — turning the “what to ship” into the “how to build,” and owning execution sequencing, technical risk, quality, security, and release across every deployment form factor.
- Set technical direction (the “how”): drive the architecture and technology choices that underpin a product serving high-assurance environments at scale. Hold a strong engineering point of view and be willing to defend it.
- Build and lead a high-performance team: recruit, develop, and retain top engineers and their leads across Romania, Vietnam, and Hungary; create clear career paths and norms for code quality and review; and build a culture where strong engineers want to stay and grow.
- Drive performance-based management: set clear, measurable expectations and run a rigorous, fair performance culture — recognizing and accelerating top performers, raising the bar continuously, and addressing underperformance decisively by coaching where there is a path and upgrading or exiting the role where there is not.
- Hold a security-first quality bar: champion code review with a security lens for both human-written and AI-generated code, catching injection risks, insecure defaults, missing validation, and privilege-escalation vectors in file-handling and authentication paths before they ship.
- Raise engineering velocity: continuously improve how the team works — CI/CD pipelines, AI-assisted development workflows, incident response, and operational maturity — so the team ships faster and more reliably over time.
- Codify AI-native practices for the portfolio: establish the playbooks, AI context files, coding harnesses, test frameworks, and review norms developed on this product so other OPSWAT product teams can adopt them.
- Partner cross-functionally: work shoulder-to-shoulder with the VP, Products, plus Product Management, Design, and security leaders — turning the product roadmap (the what) into engineering execution (the how), committing to scope and timelines, and pushing back clearly when trade-offs require it.
What We Need From You
- Full agentic development experience (required): you have personally run a full agentic, AI-powered SDLC end to end — and have done so in B2B and high-security enterprise environments where compliance, data sensitivity, and assurance requirements are non-negotiable. You can show real work (PRs, commit history, shipped products, or a portfolio) where agentic workflows drove delivery — not slideware about AI.
- A product launched via a full AI-powered SDLC: demonstrable experience taking a product from spec to release using an end-to-end AI-assisted lifecycle (spec generation, code/test generation, automated verification, AI-assisted review, and CI/CD), with you accountable for the outcome.
- Proven engineering leadership: 8+ years of software engineering experience and 3+ years leading engineering teams (including managing managers/leads) through complex product delivery at scale. You can point to the decisions you made and why.
- Performance-based leadership: a track record of building high-performing teams through rigorous, fair performance management — promoting excellence, making timely talent decisions, and reducing or replacing low performers when needed.
- Deep technical excellence: strong, current software engineering fundamentals — solid command of design patterns, SOLID principles, and modern architecture. You can evaluate AI-assisted code with the same rigor as human-authored code. AI tools amplify strong fundamentals; they do not replace them.
- Scalable systems experience: a proven history building scalable, distributed solutions — including relational/document databases, cloud-native services, and modern CI/CD systems.
- Quality and test discipline: a high bar for tested, maintainable code; you use AI to accelerate test scaffolding, then validate that coverage is real and meaningful.
- Distributed-team leadership: demonstrated ability to lead and align engineers across countries and time zones, building trust, clarity, and accountability in a remote/hybrid, multi-country setup.
- Talent magnet and clear communicator: you identify strong engineers, make a compelling case for why they should join, and create an environment where they do their best work — and you communicate technical decisions to non-technical stakeholders without oversimplifying.
- Security-conscious by default: operating in critical infrastructure markets means security is never an afterthought; you hold the team to a security-first bar on design, code review, and incident response.
It Would Be Nice If You Had
- Domain familiarity: experience with managed file transfer, secure content delivery, data security, or critical infrastructure markets — you understand the trade-offs customers in this space make.
- .NET / C# ecosystem: hands-on or managerial experience with .NET Core / C# — enough to evaluate architectural decisions, review PRs credibly, and hire well for the stack.
- Cloud-native and containers: experience leading the design or operation of cloud-native SaaS platforms — Docker, Kubernetes, and AWS/Azure/GCP — including using AI agents to script infrastructure and deployment automation.
- AI context-file authoring: experience writing AI context files (e.g., CLAUDE.md, .cursorrules, or equivalent) that encode architecture decisions and forbidden patterns for consistent, safe AI output across a team.
- AI in CI/CD pipelines: familiarity running AI agents inside pipelines — auto-fixing lint, generating missing tests, or running safe migrations as pipeline steps — not as experiments, but as how the team actually works.
- International team experience: a track record of building and maintaining engineering culture and delivery quality across multiple countries and time zones.
- Async and high-throughput systems: experience validating concurrency and thread-safety in high-throughput services.
Why You’ll Love Working Here
- Lead a product trusted by critical infrastructure customers across air-gapped, cross-domain, internet-connected, and native-cloud deployments — the architecture and culture decisions you make now will shape it for years.
- Influence beyond this product: the AI-native patterns you establish will propagate across OPSWAT’s engineering portfolio.
- Work from anywhere — a worldwide, remote-friendly role with a preference for the UK, USA, or a location near an OPSWAT-operated country.
- Stable, growing international company with an exceptional customer base across 50+ countries.
- A mandate to build AI-native engineering practices — and the latitude to do it your way.
- Attractive compensation with regular performance assessments and flexibility for the right candidate.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Frontend Engineer
Product Engineering
Hungary
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT’s Technology Development Centre in Veszprém, we are looking for talented Frontend Engineers to join our teams who are designing, building, re-engineering and testing advanced cybersecurity products that protect critical infrastructure worldwide. If you are knowledgeable, creative, and passionate, and interested in building intuitive and cutting-edge user interfaces for security solutions that no one else is developing, then you could be just the person we are looking for!
In Veszprém, in the heart of a peaceful, friendly, historic city, we have created a modern, inspiring office environment that encourages collaboration, where friendly, direct relationships between colleagues and high-quality professional work are equally important. Using modern, innovative technologies, we work on products that truly contribute to making our world safer at one of the world's leading cybersecurity companies.
We support professional development through training, mentoring, and real opportunities for advancement. The Veszprém office offers the perfect balance of calm and professionalism – a modern environment, friendly people, and a strong team spirit.
If you want to work in a place where your knowledge is valued and you are treated as a person, then OPSWAT Veszprém is the place for you.
At OPSWAT, we believe that great talent is always worth getting to know, even when there are no current vacancies. Our Evergreen Frontend Engineer position offers continuously open opportunities for enthusiastic and motivated professionals who may join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to.
If you’re interested in working as a Frontend Engineer at OPSWAT, please apply, and we will get in touch!
You Will Have the Opportunity to
- Design and implement interactive dashboards and reporting interfaces, enabling users to visualize key metrics, audit logs, and system activity within the cybersecurity platform
- Develop responsive and interactive user interfaces for our cybersecurity software products using HTML, CSS, and JavaScript
- Collaborate closely with product managers, designers, and backend engineers to translate user requirements and design concepts into functional frontend components and features and integrate frontend components with backend APIs, services, and data sources, ensuring seamless data flow and system interoperability
- Lead early frontend architecture and technology stack decisions (e.g., framework, component architecture, state management)
- Work closely with product managers, designers, and backend developers to turn user needs and designs into functional frontend features.
- Connect the frontend with backend APIs and data to ensure everything works smoothly together.
- Define the development workflow, including code structure, testing strategy, and CI/CD integration for frontend delivery
- Implement frontend best practices, including modular code architecture, code reusability, performance optimization, and adherence to accessibility standards
- Take ownership of key UI components and application flows, for example:
- Develop dashboards and activity views for admins
- Implement RBAC and approval workflows in the frontend
- Integrate REST APIs and improve overall UX
- Participate in code reviews and provide constructive feedback to other team members
What We Are Looking For
- At least 3 years of frontend development experience
- Working knowledge of HTML5, CSS3, CSS preprocessors (less/sass/scss), TypeScript and latest (ES6+) JavaScript standards
- Experience in JavaScript frontend frameworks (such as Angular, React, Vue.js)
- Good understanding of best practices of building cross-browser, device-independent interfaces and RESTful web services
- Open to learn new technologies every day
- Strong troubleshooting and performance tuning skills
- Good English communication for both speaking and writing
- Familiarity with Git and branching models is an advantage
Why You'll Love Working Here
- Stable, growing international company background with an exceptional customer group
- Opportunity to improve your professional skills
- The newest technology environment
- Language course and opportunity for active recreation – kettlebell, football and office massage
- Attractive working environment – nice office full of accessories (fruits every day, coffee, breakfast, tea etc.)
- Regular team events and Happy Hour activities
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Principal Hardware Product Manager – Security Appliances
Product
Tampa
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the Role
We are looking for a Principal Hardware Product Manager to own the strategy, roadmap, and lifecycle of our security appliance portfolio. Our appliances sit at the front line of our customers' most sensitive environments — critical infrastructure, defense, government, and enterprise OT/IT boundaries — and the physical platform is as much a part of the security promise as the software running on it.
This role is the single point of accountability for the hardware itself: from market and customer requirements, through industrial design and NPI, to certification, mass production, sustaining, and end-of-life. You will operate at the intersection of hardware engineering, supply chain, software product, and compliance, translating business strategy into a hardware portfolio that is differentiated, certifiable, manufacturable, and serviceable at scale.
This is a builder role for someone who thinks in product, speaks the language of EEs and supply chain, and is comfortable owning million-dollar BOM and inventory decisions alongside go-to-market positioning.
Key Responsibilities
Hardware Roadmap & Lifecycle Ownership
- Own the multi-year hardware roadmap across the appliance portfolio — SKU strategy, form factors, performance tiers, refresh cadence, and platform consolidation.
- Drive the full NPI lifecycle (Concept → Proto → EVT → DVT → PVT → Mass Production) in partnership with hardware engineering and operations, owning gate criteria, schedule, and go/no-go decisions.
- Manage product lifecycle stages end-to-end — General Availability, sustaining, End-of-Sale, End-of-Service, and End-of-Life — including last-time-buy planning, customer migration paths, and field replacement strategy.
- Define and publish lifecycle policies (support windows, RMA terms, spare-parts SLAs) that customers, sales, and support can rely on.
- Own the appliance P&L levers the PM controls: BOM cost targets, ASP, margin, attach rates, refresh-driven revenue, and inventory exposure.
Hardware Innovation & Competitive Differentiation
- Translate customer, market, and threat-landscape insights into hardware requirements — performance, ports/throughput, tamper resistance, secure boot, TPM/HSM integration, ruggedization, and physical security features.
- Run structured competitive analysis against peer security appliance vendors; identify and close hardware gaps and create defensible differentiation.
- Evaluate and pilot emerging technologies — new silicon (x86, ARM, custom acceleration), networking interfaces, storage, AI/ML acceleration, secure enclaves — and decide what graduates into the roadmap.
- Own the appliance design language and customer experience: chassis, indicators, serviceability, deployment ergonomics for both SOC operators and non-technical field users.
- Build the hardware business case for each new platform: TAM/SAM, target customer profile, pricing, projected volumes, payback period, and risk register.
Certifications & Regulatory Compliance
- Own the certification roadmap across the portfolio: FIPS 140-3, Common Criteria / NIAP (against the relevant Protection Profiles, e.g., NDcPP), DoDIN APL, FCC/CE/UKCA, UL/IEC 62368, RoHS/REACH, and country-specific marks.
- Sequence certifications against customer demand and revenue impact — scope, budget, schedule, and lab selection — and manage them as first-class roadmap items, not afterthoughts.
- Coordinate with software PM and compliance engineering on dependencies between hardware certifications and the cryptographic modules / OS / firmware they validate against.
- Maintain a certification matrix by SKU and by market, and ensure sales, marketing, and customers always have accurate, current claims.
- Plan for recertification, delta evaluations, and assurance maintenance as platforms evolve and standards (e.g., FIPS 140-2 → 140-3, new PP versions) change.
Resourcing & Cross-Functional Program Management
- Build the resourcing plan for each hardware program: engineering headcount, ODM/EMS partner allocation, lab time, certification budget, and tooling investment.
- Defend program priorities in portfolio reviews; make explicit trade-offs between competing hardware initiatives, sustaining work, and certification load.
- Track NRE, tooling, and prototype budgets with finance and operations; flag overruns early and propose recovery options.
- Run a clear cadence of program reviews, gate reviews, and exec readouts so leadership always knows the state of each platform without having to ask.
Supply Chain Collaboration
- Partner with supply chain and operations on sourcing strategy, ODM/EMS selection, dual-sourcing, geographic diversification, and tariff/trade-compliance posture.
- Co-own demand forecasting and the rolling S&OP signal for each appliance SKU, balancing stock-out risk against inventory write-off exposure.
- Lead the response to component EOL notices, allocation events, and supply disruptions — assess design/certification impact of substitutions, drive Last-Time-Buy sizing, and approve alternate-component qualifications.
- Set and track quality KPIs with manufacturing partners — DPPM, FPY, RMA rate, MTBF — and drive corrective action when they drift.
- Own cost-down programs in mature platforms: component renegotiation, design-for-cost revisions, test-time optimization, and logistics restructuring.
Collaboration with Hardware Engineering
- Be the voice of the customer and the market inside the hardware engineering team — clear, prioritized, technically credible requirements, not wish lists.
- Co-author the PRD and platform spec with engineering leads; sign off on trade-offs between performance, cost, schedule, certifiability, and serviceability.
- Stay close to the technical work — attend design reviews, read schematics-level summaries, understand thermal/power/EMC constraints — enough to make informed product calls, without trying to do engineering's job.
- Drive HW/SW integration decisions with software PMs and firmware leads: secure boot chain, provisioning, telemetry, in-field update strategy, and diagnostics.
- Champion serviceability and field experience as a first-class design requirement — installation, replacement, diagnostics, and on-site support workflows.
Qualifications
Required
- 10+ years of product management experience, of which at least 6 in hardware product management for networked, embedded, or appliance-class products, with a track record of leading multiple platforms from concept to mass production.
- Deep, working understanding of the NPI process and gate model (Concept, Proto, EVT, DVT, PVT, MP) and the artifacts and decisions at each gate.
- Strong commercial instincts: comfortable owning BOM cost, ASP, margin, and inventory exposure as product KPIs — not just feature lists.
- Excellent written and verbal communication; able to brief executives, write a defensible business case, and run a productive cross-functional program review.
- Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field — or equivalent practical experience.
Strongly Preferred
- Domain experience in cybersecurity products — network security (NGFW, IDS/IPS, segmentation), OT/ICS security, USB/peripheral security, secure gateways, or data diodes.
- Familiarity with public sector and defense procurement: DoDIN APL, CSfC, federal channel motions, and how certification status drives deal flow.
- Exposure to ruggedized, air-gapped, or critical-infrastructure deployments and the constraints they impose on hardware design (environmental, EMC, supply chain provenance).
- Familiarity with secure hardware primitives: TPM, HSM, secure enclaves, secure boot, anti-tamper, and supply-chain integrity controls (e.g., SBOM for hardware, attestation).
- MBA or equivalent commercial training is a plus, but a strong track record matters more.
What Success Looks Like in the First 12 Months
- A clear, published 24-month hardware roadmap with explicit positioning, target customer segments, certification plan, and NPI schedule for each platform.
- A documented lifecycle policy adopted across product, sales, support, and operations, with no ambiguity on EOS/EOL dates or migration paths.
- At least one platform shipped or de-risked through a major NPI gate, on cost and on schedule.
- A certification matrix that sales can trust and that proactively unlocks at least one new market segment or named customer opportunity.
- A measurably tighter feedback loop with supply chain — fewer surprise EOL events, faster substitution cycles, and a defensible inventory posture.
How We Work
We expect hardware PMs to operate as owners. That means making the call on trade-offs, not escalating every decision; writing things down so the organization can move faster; saying no to good ideas when they don't fit the strategy; and bringing the business case before the wish list. We don't expect you to know everything on day one — we do expect you to be the person the company turns to for an answer on this portfolio within your first two quarters.
#LI-ONSITE
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Regional Sales Manager - South India (Bangalore or Chennai)
Sales
India
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Regional Sales Manager will own and drive the South India business, with full accountability for revenue growth and strategic expansion,
The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.
This role goes beyond individual contribution - you will be responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.
Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.
What You Will Be Doing
Revenue Ownership & Business Leadership
- Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
- Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
- Lead large, complex deal cycles, especially in industries (BFSI, Industrial and others)
Strategic GTM & Market Expansion
- Define and execute a South India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
- Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
- Expand footprint within key accounts through cross-sell and platform adoption
Customer & Executive Engagement
- Build trusted advisor relationships with CIOs, CISOs, and CXOs
- Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
- Articulate ROI/TCO and business outcomes throughout the sales lifecycle
Execution Excellence
- Apply solution-oriented, consultative selling with a strong hunter mindset
- Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
- Forecast revenue with high accuracy and provide visibility to leadership
- Leverage internal resources (Presales, Marketing, Product) effectively to win deals
What We Need From You
- 7+ years of experience in enterprise technology sales, with consistent quota overachievement
- Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
- Ability to engage with clients, articulating both technical and business value
- Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
- Strong understanding of security threats, zero trust principles, and enterprise security architectures
- Highly disciplined in pipeline management and forecasting accuracy
- Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
- Excellent communication, negotiation, and presentation skills
- Willingness to travel across the region as required
- High integrity and professional conduct.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Regional Sales Manager – West India ( Mumbai)
Sales
India
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Regional Sales Manager will own and drive the West India business, with full accountability for revenue growth, and strategic expansion.
The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.
This role goes beyond individual contribution - you will be responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.
Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.
What You Will Be Doing
Revenue Ownership & Business Leadership
- Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
- Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
- Manage a set of large and key accounts.
Strategic GTM & Market Expansion
- Define and execute a West India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
- Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
- Expand footprint within key accounts through cross-sell and platform adoption
Customer & Executive Engagement
- Build trusted advisor relationships with CIOs, CISOs, and CXOs
- Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
- Articulate ROI/TCO and business outcomes throughout the sales lifecycle
Execution Excellence
- Apply solution-oriented, consultative selling with a strong hunter mindset
- Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
- Forecast revenue with high accuracy and provide visibility to leadership
- Leverage internal resources (Presales, Marketing, Product) effectively to win deals
What We Need From You
- 7+ years of experience in enterprise technology sales, with consistent quota overachievement
- Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
- Ability to engage and influence C-level executives, articulating both technical and business value
- Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
- Strong understanding of security threats, zero trust principles, and enterprise security architectures
- Highly disciplined in pipeline management and forecasting accuracy
- Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
- Excellent communication, negotiation, and presentation skills
- Willingness to travel across the region as required
- High integrity and professional conduct.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Site Reliability Engineer
Product Engineering
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for a driven and passionate Site Reliability Engineer to help us in our efforts to operate a highly complex ecosystem of Cybersecurity services. The chosen candidate will join Cloud Operations, a team distributed on three continents and will be involved in the following part.
What You Will Be Doing
- Production deployments.
- Incident management and post-incident analysis.
- Business continuity plans and compliance-related initiatives.
- Access management and securing customer data.
- Service migrations from on-premises to Cloud, expanding to multi-Cloud setups.
- Security operations.
It is expected that all SREs participate in the on-call activities (follow-the-sun model). On-call availability (idle time) is subject to additional compensation.
The mindset of our SREs is focused on:
- Measuring everything, thinking in terms of Indicators and Objectives, making data-driven decisions.
- Best practices and compliance.
- Compete with yourself as a means of self-improvement.
What We Need From You
- Linux systems and/or Windows Server.
- Containers and orchestration.
- Cloud automation (terraform / ansible / others).
- One major Cloud provider (access management, networking, compute, serverless, databases, monitoring).
- Bash, Python as scripting languages, application ecosystem for Node.js / Ruby / Python / PHP / Java.
- Software delivery (git, CI/CD).
- Application, Environment and Data security practices.
- Monitoring and alerting.
- Incident Management and Disaster Recovery.
You should have the ability to:
- Architect Cloud infrastructure, optimize existing services.
- Coordinate Cloud migrations, evolve the application and infrastructure ecosystem.
- Communicate efficiently with stakeholders and customers.
- Take action to improve SLI/SLO for all services.
- Coach/mentor team members.
Why You'll Love Working Here
- Meaningful work with passionate colleagues.
- International working environment in global leading cyber security product company.
- Attractive compensation, regular assessments, and salary reviews.
- 13-month bonus & performance bonus.
- 100% salary, full insurances on probationary period.
- Extra-health care program (PVI) for employees and family members.
- 15 to 20+ paid day off per year.
- Attractive benefits for team activities (team building, team outing, sport, trade union activities).
- Nice open office on the top of a building in District 3 full of accessories for active recreation, sport, fruits, coffee, and tea.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Software Development Engineer in Test (AI-First)
Product Engineering
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a highly skilled and forward-thinking Software Development Engineer in Test (SDET) to join our OESIS Framework team. This role focuses on ensuring the quality, reliability, and integration of our OESIS across diverse environments through an automation-first and AI-driven testing approach.
You will design intelligent test systems, validate OESIS behavior at system and integration levels, and leverage AI/ML techniques to enhance test effectiveness and efficiency.
What you will be doing:
Automation & OESIS Quality Engineering
- Design, develop, and maintain scalable automated test frameworks for OESIS validation (preferably using Robot Framework and Python).
- Drive an automation-first testing strategy for OESIS components and integrations.
- Ensure high test coverage across:
- Functional and regression testing
- API and integration testing
- System-level and compatibility testing
- Analyze test results, identify defects, and work closely with developers to resolve issues.
AI-First Testing Innovation
- Apply AI/ML techniques to improve test coverage, defect detection, and test maintenance.
- Explore and implement:
- Intelligent test generation
- Self-healing automation
- Smart test selection and failure analysis
- Continuously evaluate new AI-driven testing tools and approaches.
Shift-Left & Agile Collaboration
- Collaborate early with developers and product managers to improve testability and define quality criteria.
- Contribute to test strategy, design reviews, and requirement analysis.
- Actively participate in Agile/Scrum ceremonies and align testing with sprint goals.
OESIS & Integration Testing
- Validate OESIS functionality across different operating systems, environments, and third-party integrations.
- Perform API testing (RESTful services) using tools like Postman or custom scripts.
- Ensure OESIS reliability, backward compatibility, and ease of integration for customers.
CI Integration & Continuous Testing
- Integrate automated tests into CI pipelines (e.g., Jenkins, GitHub Actions).
- Support continuous testing practices to ensure fast and reliable feedback cycles.
Quality & Continuous Improvement
- Investigate and reproduce customer-reported OESIS issues.
- Continuously improve automation frameworks, test coverage, and QA processes.
- Promote a quality-first mindset within the team.
What We Need From You
- Proven experience as a QA Automation Engineer/SDET (2 years minimum).
- Strong experience building or maintaining automation frameworks (Robot Framework preferred, or similar tools) (2 years minimum).
- Solid programming skills in Python (or Java/Groovy) (2 years minimum).
- Strong understanding of software testing methodologies (functional, regression, exploratory).
- Hands-on experience with API testing.
- Experience with CI pipelines and version control (Git) (1 years minimum)..
- Experience working in Agile/Scrum environments.
- Strong analytical and problem-solving skills with attention to detail.
- Good English communication skills is a plus.
AI-Focused Skills (Highly Preferred)
- Understanding of AI/ML concepts in software testing.
- Experience applying AI tools to improve testing efficiency or coverage.
- Interest in building AI-driven QA practices.
It Would Be Nice If You Have
- Experience testing SDKs, libraries, or system-level software.
- Knowledge of cross-platform testing (Windows, Linux, macOS).
- Experience with performance or reliability testing (e.g., JMeter).
- Familiarity with debugging tools and logs for low-level/system issues.
- Bachelor’s degree in Computer Science, Software Engineering, or related field.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Technical Support Engineer - Japan
Customer Experience
Japan
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is now searching for Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.
We are interested in candidates based in Japan with Japanese as a primary language.
What You Will Be Doing
- Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
- Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
- Conduct remote sessions with customers.
- Reproduce customer issues in lab environments and validate solutions and bug fixes.
- Evaluate the complexity of issues and escalate to tier 3 support.
- Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.
- In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.
- Work closely with technically oriented customers (typical customers are engineers and IT personnel).
- Provide status updates to customers, adhering to SLA and commitments.
- Maintain clear and professional communication to ensure positive customer experience and CSAT.
- Contribute to the KBs creation and updates for customer’s self-service.
- Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
- Get involved in other side projects and operations per request.
What We Need From You
- Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
- Strong knowledge of Windows and Windows Server.
- A good foundation of basic networking concepts.
- Basic knowledge of Linux, with an interest in expanding the knowledge.
- Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
- Spoken and written English skills are required.
- Good communication and interpersonal skills.
- A proven customer-oriented attitude.
- Strong team collaboration abilities and organizational skills.
- At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.
If Would Be Nice If You Had
- Experience working with offshore teams.
- Familiarity with computer programing.
- Technical familiarity with Mac OS.
- Cybersecurity domain experience, including file security, device security, network security, etc.
- Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
- Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).
- Experience in Cloud Based Services (Azure, AWS, GCP).
- Knowledge of Sandbox and anti-malware products.
- Experience working on Linux based infrastructure.
- Experience working with scripting languages such as bash script, PowerShell, and Python.
- Configuration and management of databases such as MySQL, Mongo.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Test Automation Engineer
Product Engineering
Hungary
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT’s Technology Development Centre in Veszprém, we are looking for talented Test Automation Engineers to join our teams who are designing, building, re-engineering and testing advanced cybersecurity products that protect critical infrastructure worldwide. If you are knowledgeable, creative and passionate, and interested in testing unique security solutions that no one else is developing, then you could be just the person we are looking for!
At OPSWAT, we believe that exceptional talent is always worth getting to know, even when there are no current vacancies. Our Evergreen Test Automation Engineer position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to.
In Veszprém, in the heart of a peaceful, friendly, historic city, we have created a modern, inspiring office environment that encourages collaboration, where friendly, direct relationships between colleagues and high-quality professional work are equally important.
Using modern, innovative technologies, we work on products that truly contribute to making our world safer at one of the world's leading cybersecurity companies.
We support professional development through training, mentoring, and real opportunities for advancement.
The Veszprém office offers the perfect balance of calm and professionalism – a modern environment, friendly people, and a strong team spirit.
If you want to work in a place where your knowledge is valued and you are treated as a person, then OPSWAT Veszprém is the place for you.
You Will Have the Opportunity to
- Contribute to the development of integrated automated tests
- Create automated test reporting and metrics collection
- Enable the transition of testing from a manual to an automated approach
- Keep testcases up to date and refactor them
- Collaborating and sharing knowledge with QA Team members and Software Developers to develop solutions
What We Are Looking For
- Practical knowledge in designing and developing test automation solutions
- Quality mindset
- Solid knowledge in Python, JavaScript or TypeScript programming languages
- Highly accurate and detail-oriented approach
- Strong command of the English language (both written and verbal)
- Commitment to learning and openness to new technologies
- Experience in CI/CD environments
- Demonstrated ability to use AI tools (e.g., ChatGPT, Copilot, Notion AI, Midjourney) to improve efficiency, creativity, or problem-solving.
- Experience with containerization and AWS knowledge are welcomed
- ISTQB certificate is appreciated
Why You'll Love Working Here
- Stable, growing international company background with an exceptional customer group
- Opportunity to improve your professional skills
- The newest technology environment
- Language course and opportunity for active recreation – kettlebell, football and office massage
- Attractive working environment – nice office full of accessories (fruits every day, coffee, breakfast, tea etc.)
- Regular team events and Happy Hour activities
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
As the Account Executive, you will be responsible for owning the revenue generation process and exceeding company revenue targets in Vietnam by learning the OPSWAT technology, developing and implementing a strategic account plans targeting deployments of our Cybersecurity platforms and solutions. You will be held accountable for building long-term relationships inside target accounts and with BFSI, Enterprise and Critical Infrastructure related industries to solve strategic issues and generate opportunities. This role will be both strategic and hands-on, managing and working with senior management to develop and advance current and new revenue models. The ideal candidate will have multiple years of continually exceeding multi-million-dollar sales quotas while forecasting accurately and selling cybersecurity solutions.
This position will cover the Vietnam territory and is highly preferred to base in Hanoi.
What You Will Be Doing
- Strategically targeting business opportunities that leverage high-value use cases in primarily banking, financial services, insurance and enterprise industries.
- Developing and executing sales strategies and tactics to sell OPSWAT products, solutions and services in order to exceed sales quotas.
- Communicating value propositions to clients that speak intimately to their needs and requirements.
- Utilizing client-centric, solutions-oriented selling strategies and a hunter’s mentality to identify, qualify and convert enterprise sales.
- Effectively articulating financial ROI/TCO value and build value throughout the negotiation process.
- Maintaining extensive account and opportunity detail in the Salesforce CRM system, including account win plans, customer touchpoints and sales inhibitors.
- Accurately forecasting and reporting revenue projections to management.
- Overachieving annual quotas measured quarterly.
- Performing other tasks assigned by the direct supervisor.
What We Need From You
- 3-5+ years of experience in business development, sales, or account executive roles within information technology or cybersecurity, with exposure to BFSI, enterprise, or critical infrastructure accounts in Vietnam.
- You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience.
- You possess an understanding of security threats, solutions, and security tools.
- You have a successful track record selling complex-solutions directly to enterprise accounts in Vietnam.
- You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
- You keep your pipeline accurate and your forecast updated for management.
- Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
- Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
- Ability to work in a fast-changing environment and able to work under pressure.
- You have excellent time management skills, and work with high levels of autonomy and self-direction.
- You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
- You have strong sense of urgency and personal accountability In depth knowledge of sales tools.
- You are highly ethical and professional personal conduct.
- You are able to travel as necessary to your assigned accounts, or as required by the company.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are excited to welcome a motivated Associate Software Engineer (C++/Rust) to our expanding Technology Office team.
In this entry-to-mid-level position, you will contribute to the development and enhancement of high-performance software solutions that support our products across on-premise, cloud, and hybrid deployments. You'll work with modern and supporting tools to build reliable, efficient code as part of impactful projects.
Joining a collaborative global team (with members in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you'll gain hands-on experience working closely with senior engineers—both locally and remotely—in a supportive, international environment that values growth and innovation.
What You Will Be Doing
- Work under guidance from the Engineering Manager and Romania-based team to plan, design, implement, and maintain software features and applications
- Review requirements, contribute to feature design, and implement clean, maintainable code
- Write and maintain unit tests; participate in code reviews to ensure quality and best practices
- Create and update technical documentation for your work
- Help identify opportunities for code improvements and participate in team discussions on enhancements
- Collaborate with global engineers to deliver secure, reliable, and performant software
- Grow your skills through mentorship, pair programming, and exposure to advanced systems topics
What We Need From You
- Good foundation in Software Engineering principles
- Good knowledge of modern C++ (preferably C++17/20)
- Familiarity with CMake and the GCC toolchain
- Basic to good understanding of:
- Multithreading concepts, atomics, and synchronization primitives
- Thread pools and producer-consumer patterns
- Common approaches to avoiding lock contention and race conditions
- Has experience with Docker/containerization
- Good knowledge of Semantic Versioning (SemVer) and Git Submodules for dependency management
- Experience or familiarity with CI/CD pipelines (TeamCity preferred)
- Solid grasp of design patterns, OOP principles, and writing clean, readable code
- Excellent written and spoken English communication skills
It Would Be Nice If You Had
- Understanding of OS-level file and process behavior on Windows and/or Linux
- Experience or strong interest in Rust — we are expanding Rust usage and especially value candidates excited to learn and contribute to Rust components
- Basic exposure to performance concepts (e.g., simple profiling, memory allocation awareness)
- Familiarity with AWS basics (S3, API Gateway, DocumentDB) or similar cloud services
- Any background in cybersecurity (AV, EDR, sandboxing), compression, parsers, SIMD, or ML concepts
Why You’ll Love Working Here
- Stable, growing international company with a strong global customer base
- Supportive, professional, and diverse team spanning multiple continents
- Real challenges and meaningful ownership on cutting-edge projects
- Modern technology stack with opportunities to learn advanced systems programming
- Mentorship, career growth, and exposure to international collaboration
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT, we’re on a mission to protect the world’s most critical infrastructure. As a U.S.-based cybersecurity leader, we’re expanding our R&D footprint in Vietnam — and we’re looking for a passionate, hands-on Associate Software Engineering Manager to lead development for one of our most strategic solutions: MetaDefender Secure Managed File Transfer.
MetaDefender Secure MFT empowers enterprises to securely transfer sensitive files across systems, networks, and borders. Trusted by governments and global organizations, we are at the heart of secure data movement — and we’re expanding its future in Ho Chi Minh City.
This role isn’t just about managing people — it’s about leading innovation, owning architecture, and growing a full-stack engineering team in a critical product space. Above all, it’s about pioneering an AI-first, agentic engineering practice where AI agents and human engineers work together — with the goal of progressively moving toward an organization where the vast majority of code is generated and maintained through AI-driven agentic workflows.
What You’ll Be Doing
- Build, lead, and mentor a full-stack engineering team working on MetaDefender Secure Managed File Transfer.
- Drive an AI-first, agentic engineering culture — define how the team uses AI coding agents and agentic workflows day-to-day, with a clear roadmap toward the majority of production code being AI-generated under strong human review and governance.
- Design, operate, and continuously improve agentic development pipelines (planning, code generation, automated testing, review, and remediation) and the guardrails — context engineering, evals, and quality gates — that keep AI-generated code secure and reliable.
- Coach engineers to become effective orchestrators of AI agents — moving the team from manual coding toward specifying, supervising, and validating work executed by agents.
- Guide the design and implementation of secure, scalable backend systems (C#/.NET) and modern frontend interfaces (React, Angular, or Vue).
- Collaborate with global teams — from Vietnam to the U.S. — to shape the product roadmap and execute major initiatives.
- Champion software quality, performance, and usability while driving innovation across the stack.
- Foster a team culture built on trust, learning, accountability, and continuous improvement.
- Stay current with industry trends in cybersecurity, secure coding, and AI-assisted and agentic software development.
- Ensure your team is building with a strong focus on secure architecture, compliance, and real-world reliability — including for AI-generated code.
What You Bring
- Bachelor’s or Master’s degree in Computer Science, Cybersecurity, or related field.
- 5+ years of experience as an engineering manager or tech lead, with proven success leading and growing full-stack development teams.
- Required: hands-on experience with AI development and agentic workflows — using AI coding agents and tools (e.g., agentic IDEs, coding assistants, agent SDKs/frameworks) to ship real production software.
- Required: a track record of driving an engineering team to adopt and scale agentic AI workflows — establishing the practices, prompts/context, evals, review gates, and metrics needed to safely increase the share of AI-generated code over time.
- Strong hands-on experience in both backend (.NET/C#) and frontend (React, Angular) technologies.
- Ability to effectively monitor and assess team productivity — including the throughput and quality of AI-assisted work — ensuring alignment with project goals and timely delivery of high-quality results.
- Solid understanding of system architecture, enterprise integration, and secure development best practices.
- Experience with secure file transfer protocols (SFTP, FTPS, HTTPS) and deployment across Windows and Linux environments.
- Familiarity with .NET Core, REST APIs, and microservices architecture.
- Excellent English communication skills and a collaborative spirit.
- Ability to manage complexity, prioritize work, and lead with empathy and clarity.
- Experience working with international teams and managing cross-border collaboration.
Why OPSWAT?
At OPSWAT, we’re not just building products — we’re protecting the systems the world depends on. MetaDefender Managed File Transfer is one of our fastest-growing solutions, and this is your opportunity to lead its future — and to build one of our first truly AI-first, agentic engineering teams — from the heart of Vietnam’s thriving tech scene.
You’ll join a company that values innovation, impact, and integrity — and a team that’s growing fast with the support of a global organization. If you’re ready to lead, mentor, and build secure software that matters in the age of AI, let’s make it happen — together.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
India is one of the fastest growing and most strategically important cybersecurity markets globally, and a critical pillar in OPSWAT’s next phase of growth.
We are looking for a Country Manager, India to build, scale, and lead our business at a pivotal moment. This is not just a leadership role, it is an opportunity to shape the market, define our trajectory, and establish OPSWAT as a leading cybersecurity partner across enterprise, government, and critical infrastructure sectors in India.
As Country Manager, you will have full ownership of the India business, driving growth, building a high-performing organization, and strengthening our presence across key industries. You will operate at the intersection of strategy, execution, and leadership, working closely with global teams while leading with autonomy and accountability in-market.
If you are a builder, a leader, and a market shaper, and you are motivated by the opportunity to make a meaningful impact in cybersecurity at scale, we would love to speak with you.
What You Will Be Doing
Sales Strategy & Business Growth
- Develop and execute the India GTM strategy to achieve and exceed revenue targets aligned with OPSWAT’s global growth objectives.
- Identify and prioritise high-growth verticals including government, defence, critical infrastructure, financial services, manufacturing, utilities and energy.
- Drive adoption of OPSWAT’s IT/OT cybersecurity solutions through consultative, value-based and solution-led selling.
- Build and maintain strong executive relationships with enterprise, government and strategic customers.
- Leverage market intelligence and competitive insights to strengthen OPSWAT’s positioning across India.
Team Leadership & Organisational Development
- Build, lead and mentor a high-performing India GTM organisation across Sales, SE, Channel and related functions.
- Foster a high-trust, collaborative and empowering team culture focused on accountability, teamwork and customer success.
- Scale the organisation through coaching, delegation, talent development and leadership enablement.
- Establish strong operational cadence, forecasting discipline and performance management processes.
- Partner closely with HR and leadership to recruit, retain and develop top-tier cybersecurity talent.
Customer & Partner Engagement
- Develop strong relationships with regional distributors, system integrators, technology partners and consulting firms.
- Act as a trusted advisor to customers and partners, helping solve complex IT/OT cybersecurity challenges.
- Represent OPSWAT at industry events, executive forums and cybersecurity conferences across India.
- Strengthen OPSWAT’s strategic presence within government, defence and critical infrastructure ecosystems.
Revenue Growth & Forecasting
- Drive pipeline development, deal progression and execution across enterprise and public sector opportunities.
- Maintain accurate forecasting and sales management discipline leveraging Salesforce, Clari and MEDDPICC methodologies.
- Ensure high-quality opportunity inspection, customer engagement and execution consistency across the business.
- Deliver regular business reviews, market insights and strategic recommendations to executive leadership.
Cross-Functional Leadership
- Operate effectively within a matrixed global organisation, partnering closely with Product, Engineering, Support, Customer Success, Marketing and Global Sales leadership.
- Ensure strong alignment between India execution and OPSWAT’s broader regional and global objectives.
- Collaborate with Marketing on region-specific campaigns, executive engagement and thought leadership initiatives.
- Provide market feedback to Product and Engineering teams to support regional requirements and future product direction.
What We Need From You
Experience
- Minimum 10 years of cybersecurity, IT or OT sales experience, with at least 5 years in senior leadership roles within India.
- Proven success building and scaling high-performing GTM teams in enterprise and public sector markets.
- Strong track record driving multimillion-dollar cybersecurity business growth across India.
- Experience managing complex enterprise and government sales cycles, including strategic and critical infrastructure customers.
- Strong understanding of IT/OT cybersecurity solutions, zero trust, data security, endpoint security and secure file transfer technologies.
- Experience operating successfully within highly matrixed and fast-growth global organisations.
Leadership & Soft Skills
- Collaborative leadership style with strong coaching and people development capability.
- Ability to scale organisations through empowerment, delegation and trust.
- Strong executive communication, negotiation and presentation skills.
- Strategic thinker with strong commercial and analytical capability.
- Customer-centric mindset with passion for solving complex cybersecurity challenges.
Preferred Qualifications
- Established relationships across government, defence, enterprise and critical infrastructure sectors in India.
- Experience working within high-growth or pre-IPO technology organisations.
- Strong understanding of India cybersecurity market dynamics, procurement models and regulatory landscape.
- MBA or advanced business qualification preferred.
Travel
- Willingness to travel extensively across India as required.
What Success Looks Like
In your first 6-12 months, you will:
- Establish OPSWAT as a recognized cybersecurity leader in India.
- Build a strong, scalable GTM organization with high-performing leadership.
- Create a robust and predictable pipeline across enterprise and public sector.
- Secure lighthouse customers and flagship wins, particularly in critical infrastructure.
- Strengthen strategic partnerships with leading system integrators and ecosystem players.
- Deliver accelerated and sustainable revenue growth.
Why Join OPSWAT?
As Country Manager – India, you will play a pivotal role in scaling OPSWAT’s presence within one of the world’s fastest-growing cybersecurity markets.
You will join a high-growth, globally recognised cybersecurity company protecting critical infrastructure across enterprise, government and industrial environments worldwide.
This role offers the opportunity to:
- Build and scale a strategically important market
- Develop and lead a high-performing cybersecurity organisation
- Work alongside global industry leaders and cutting-edge technology teams
- Make a meaningful impact protecting critical infrastructure and national resilience
#LI-DNI
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
This DevOps role owns and evolves the engineering infrastructure behind OPSWAT's OESIS Framework and tooling teams, a hybrid on-premise and cloud environment serving internal developers and enterprise customers. The engineer manages containerized internal services, a large virtualization environment, and cloud workloads powering internal data pipelines and enterprise file distribution.
You'll be the infrastructure backbone for the OESIS Framework's engineering group: close to the code, embedded with developers, and directly impacting the reliability of tools used by enterprise customers worldwide.
What You Will be Doing
Manage physical and virtual build/test infrastructure, including macOS, Linux, and Windows machines used for OESIS Framework development, CI/CD, testing, and automation
Operate Docker-based internal services including CI/CD, monitoring, self-hosted AI agents, and automation frameworks
Build and maintain CI/CD pipelines, GitHub Actions workflows, and TeamCity build configurations across Windows, macOS, and Linux build environments
Manage AWS infrastructure supporting internal data pipelines and enterprise file distribution
Configure monitoring, alerting, and dashboards across on-prem and cloud environments
Automate provisioning, deployments, and routine operational tasks to reduce manual toil
Enforce security best practices: access control, secrets management, and infrastructure hygiene
Leverage AI tools to accelerate scripting, troubleshooting, and infrastructure work; evaluate and adopt AI-driven solutions to improve team productivity
Maintain runbooks, architecture documentation, and operational guides
What We Need from You
5+ years in a DevOps or infrastructure role with production responsibility
Virtualization administration (VMware vSphere, Xen, or equivalent)
Hands-on administration or troubleshooting experience across Linux, macOS, and Windows environments
Docker and container service management
CI/CD pipeline experience: Jenkins, GitHub Actions, TeamCity, or equivalent
AWS hands-on experience (EC2, S3, IAM, VPC)
Monitoring and observability: Grafana or equivalent
Scripting and automation: Python or Bash
Uses AI tools effectively to accelerate scripting, troubleshooting, documentation, and automation; has curiosity and practical judgment around adopting AI-assisted workflows
It Would be Nice if You Had
Self-hosted AI/LLM deployment experience (Ollama, vLLM, or similar)
Infrastructure as Code: Terraform or equivalent
Test automation framework integration with CI/CD
Experience building internal AI agents, LLM-powered automation, or self-hosted AI infrastructure
Security practices: secrets management, network segmentation, compliance frameworks
Cybersecurity domain knowledge
Good English communication is a plus
- AWS certification is a plus (AWS Certified Solutions Architect; AWS Certified SysOps Administrator; AWS Certified DevOps Engineer, etc.)
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Director of Cross-Domain Solutions
The Position
Cross-domain solutions are how the world’s most sensitive organizations move data between networks at different classification levels without moving the threats with it. OPSWAT already owns some of the hardest-to-build pieces — Deep CDR™ Technology, MetaDefender Core™ multiscanning, content inspection, software supply chain validation, AI-powered zero-day threat detection (our sandbox), vulnerability-exploit prevention, and hardware-enforced data diodes — plus proven, trusted deployments for file-exchange workflows across multiple data channels, including storage, Managed File Transfer, and CI/CD pipelines, along with the engineering talent and customer trust behind them. We are creating this role to put dedicated product ownership and deep cross-domain experience behind that strength: a single focal point to shape these proven capabilities into a CDS (cross-domain solution) that customers in the UK, Five Eyes, and allied defense communities can buy, deploy, and trust — and to accelerate our growth in this space.
That is this role. You will own OPSWAT’s cross-domain solution as a product: the strategy, the packaging, the assurance roadmap, and the integration of our portfolio into a coherent pipeline that maps to the standards our buyers are adopting. You will partner with a committed, cross-functional go-to-market group and a deep technical bench, and you will be the single accountable owner who brings these capabilities together into a repeatable, productized cross-domain offering.
At OPSWAT, product leaders stay deeply connected to technology. You will engage in architecture-level discussions, thoughtfully challenge design decisions, and take pride in shipping high-assurance products that work in the most constrained and regulated environments on earth.
Core Responsibilities
Cross-Domain Solution — Product Strategy & Technical Direction
- Own the product vision for OPSWAT’s CDS offering: the low-to-high transfer pipeline built on our CDR-inferred Transformation Engine, MetaDefender Core™ multiscanning, Proactive DLP™, software supply chain / SBOM (Software Bill of Materials) validation, AI-powered zero-day threat detection, and AI vulnerability-exploit prevention, and hardware-enforced diodes.
- Translate the NSA/NCDSMO “Raise the Bar” principles — Redundant, Always Invoked, Independent Implementations, Non-Bypassable — and the UK NCSC cross-domain principles into a concrete product and assurance roadmap.
- Decide which capabilities are productized versus delivered as configuration, and drive the re-engineering needed for the portfolio to operate as one seamless solution.
Assurance & Compliance Roadmap
- Own the sequenced path to certification: meet the UK / Five Eyes bar (NCSC principles, NATO NIAPC) now, and build toward formal NCDSMO / Raise the Bar alignment over time.
- Partner with accreditation bodies, evaluation labs, and ecosystem partners (e.g., INFODAS for SECRET-level and NATO deployments) to expand the addressable set of programs.
Market, GTM & Customer
- Be the product voice in CDS deals: qualify requirements, support system integrators, and shape the land-and-expand motion across the established revenue streams.
- Work with Product Marketing, Sales SMEs, and Solutions Engineering to keep messaging, battle cards, and demos technically accurate and competitive against established cross-domain incumbents and point-solution vendors.
Portfolio Integration & Deployment
- Ensure the CDS pipeline deploys cleanly in on-premises, air-gapped, and classified environments across Windows and Linux.
- Drive the integration seams between OPSWAT products so customers experience one solution, not many.
What You Will Do
- Package the product. Convert the proofs-of-concept and joint-solution engagements already in development into a cohesive, packaged cross-domain product offering — the core build-out of this role — including product packaging and pricing.
- Own the competitive narrative. Produce a cross-domain competitive landscape analysis and turn it into sales-ready battle cards.
- Drive demand and enablement. Build the demand-development strategy, GTM training, sales enablement, and repeatable playbooks that let the field qualify and sell CDS consistently.
- Prove it with customers. Study existing customer use cases and accounts in development with joint solutions, run POCs (proofs-of-concept), and fold the successful ones back into the packaged offering.
- Open new routes to market. Identify concrete partnerships and contract vehicles to explore for cross-domain growth.
- Own the business view. Stay on top of the numbers and be ready to walk the business with executive leadership at any time — pipeline, line of sight on current business and sales opportunities, and full awareness of and accountability for every GTM campaign, activity, and result. Decision-making here is data-driven and data-oriented by default.
Minimum Qualifications
This is a hands-on, builder’s role, and we expect modern, AI-first working practices. This role is a great fit for you if you:
- Bring 10+ years in product management or product leadership, with significant time owning security or infrastructure products deployed in customer environments — not purely SaaS — including on-prem and air-gapped.
- Have direct experience with cross-domain solutions, high-assurance guards, data diodes, or the defense/intelligence security domain. You understand classification boundaries, low-to-high versus high-to-low transfer, and what “accredited” actually requires.
- Have working fluency with the relevant frameworks: NSA/NCDSMO Raise the Bar, UK NCSC cross-domain principles, Common Criteria / EAL, NATO NIAPC, and risk-management and accreditation processes.
- Have sold and delivered into government/defense — ideally UK MOD, Royal Navy, or Five Eyes — through system integrators and partners.
- Take a deeply hands-on approach: this is a builder’s role, so you are in the architecture and trade-off discussions, write the specifications yourself, and challenge technical decisions directly — not from a distance.
- Demonstrate full-scale, hands-on use of AI across the whole job — from research and competitive analysis through specification, prototyping, and production. We expect concrete, recent examples of the AI tools and workflows you use and how they have measurably boosted your and your team’s productivity and outcomes. This is a hard expectation, not a nice-to-have.
- Are a strong communicator and internal seller: you can align Product Marketing, Sales, and engineering, and present a strategy to executive leadership.
Strong Differentiators
- Background in content inspection / CDR, malware analysis, DLP, or file-processing pipelines that handle large-volume, mission-critical workloads.
- Former defense, intelligence, or system-integrator experience (e.g., DISA, MOD, or the NCSC ecosystem).
- Experience taking a product through formal security accreditation or certification.
- Familiarity with critical infrastructure and OT/IT cross-domain use cases.
Experience building a new product line or business from early traction to repeatable revenue
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Director of Engineering — Meta Defender Managed File Transfer
Reports to: VP, Products
Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage they need to protect their complex networks, secure their devices, and ensure compliance. Trusted by more than 1,700 organizations, governments, and institutions worldwide — including many of the world’s largest governments, utilities, financial institutions, and defense contractors — OPSWAT protects the systems that keep society running.
The Product: MetaDefender Managed File Transfer
MetaDefender Managed File Transfer is OPSWAT’s secure managed file transfer solution, trusted by governments and critical infrastructure operators to move sensitive files safely across enterprise networks and partner boundaries. It embeds OPSWAT’s threat prevention technology — multiscanning, Deep CDR™ Technology, and DLP — directly into every file flow.
This role owns the engineering for the product across its full range of deployment form factors — air-gapped, cross-domain, internet-connected, and native-cloud environments — each with its own security, assurance, and operational demands, and all built to scale.
About This Role
We are looking for a Director of Engineering who leads from the front. This is a hands-on, technically-centric leadership role — not a pure people-management position — with full accountability for the engineering of MetaDefender Managed File Transfer: architecture, delivery, quality, and the teams that build it. You will lead engineering across multiple deployment form factors — from air-gapped and cross-domain environments to internet-connected and native-cloud deployments — operating with the rigor of a principal engineer and the clarity of an executive.
You are an AI-native engineering leader. You have personally orchestrated fleets of AI agents to architect, build, test, and ship production systems, and you have launched and released real products through a full AI-powered software development lifecycle (SDLC) — from specification and code generation to automated testing, review, and deployment. Product Management defines what to ship; you define how to build it. You own the end-to-end delivery of the roadmap Product Management sets, hold the delivery bar, and build a high-performance culture that the rest of OPSWAT’s engineering portfolio will look to as a model for AI-native development. You report to the VP, Products, and lead a distributed team across Romania, Vietnam, and Hungary, while the role itself can be based anywhere, with a preference for the UK, USA, or near an OPSWAT-operated location.
What You Will Be Doing
- Lead as an AI-first effort: make AI agents a first-class part of how the team works — orchestrating agents to create specs, generate code and tests, verify results, and run reviews — while ensuring humans own and validate every line that ships. Treat automation and intelligence as the default, not the exception.
- Stay hands-on: remain directly in the codebase — setting architecture patterns, writing and reviewing critical code, prototyping, and unblocking hard technical problems. You lead by doing, not only by delegating.
- Own end-to-end delivery of the roadmap: take full ownership of delivering the product roadmap set by Product Management — turning the “what to ship” into the “how to build,” and owning execution sequencing, technical risk, quality, security, and release across every deployment form factor.
- Set technical direction (the “how”): drive the architecture and technology choices that underpin a product serving high-assurance environments at scale. Hold a strong engineering point of view and be willing to defend it.
- Build and lead a high-performance team: recruit, develop, and retain top engineers and their leads across Romania, Vietnam, and Hungary; create clear career paths and norms for code quality and review; and build a culture where strong engineers want to stay and grow.
- Drive performance-based management: set clear, measurable expectations and run a rigorous, fair performance culture — recognizing and accelerating top performers, raising the bar continuously, and addressing underperformance decisively by coaching where there is a path and upgrading or exiting the role where there is not.
- Hold a security-first quality bar: champion code review with a security lens for both human-written and AI-generated code, catching injection risks, insecure defaults, missing validation, and privilege-escalation vectors in file-handling and authentication paths before they ship.
- Raise engineering velocity: continuously improve how the team works — CI/CD pipelines, AI-assisted development workflows, incident response, and operational maturity — so the team ships faster and more reliably over time.
- Codify AI-native practices for the portfolio: establish the playbooks, AI context files, coding harnesses, test frameworks, and review norms developed on this product so other OPSWAT product teams can adopt them.
- Partner cross-functionally: work shoulder-to-shoulder with the VP, Products, plus Product Management, Design, and security leaders — turning the product roadmap (the what) into engineering execution (the how), committing to scope and timelines, and pushing back clearly when trade-offs require it.
What We Need From You
- Full agentic development experience (required): you have personally run a full agentic, AI-powered SDLC end to end — and have done so in B2B and high-security enterprise environments where compliance, data sensitivity, and assurance requirements are non-negotiable. You can show real work (PRs, commit history, shipped products, or a portfolio) where agentic workflows drove delivery — not slideware about AI.
- A product launched via a full AI-powered SDLC: demonstrable experience taking a product from spec to release using an end-to-end AI-assisted lifecycle (spec generation, code/test generation, automated verification, AI-assisted review, and CI/CD), with you accountable for the outcome.
- Proven engineering leadership: 8+ years of software engineering experience and 3+ years leading engineering teams (including managing managers/leads) through complex product delivery at scale. You can point to the decisions you made and why.
- Performance-based leadership: a track record of building high-performing teams through rigorous, fair performance management — promoting excellence, making timely talent decisions, and reducing or replacing low performers when needed.
- Deep technical excellence: strong, current software engineering fundamentals — solid command of design patterns, SOLID principles, and modern architecture. You can evaluate AI-assisted code with the same rigor as human-authored code. AI tools amplify strong fundamentals; they do not replace them.
- Scalable systems experience: a proven history building scalable, distributed solutions — including relational/document databases, cloud-native services, and modern CI/CD systems.
- Quality and test discipline: a high bar for tested, maintainable code; you use AI to accelerate test scaffolding, then validate that coverage is real and meaningful.
- Distributed-team leadership: demonstrated ability to lead and align engineers across countries and time zones, building trust, clarity, and accountability in a remote/hybrid, multi-country setup.
- Talent magnet and clear communicator: you identify strong engineers, make a compelling case for why they should join, and create an environment where they do their best work — and you communicate technical decisions to non-technical stakeholders without oversimplifying.
- Security-conscious by default: operating in critical infrastructure markets means security is never an afterthought; you hold the team to a security-first bar on design, code review, and incident response.
It Would Be Nice If You Had
- Domain familiarity: experience with managed file transfer, secure content delivery, data security, or critical infrastructure markets — you understand the trade-offs customers in this space make.
- .NET / C# ecosystem: hands-on or managerial experience with .NET Core / C# — enough to evaluate architectural decisions, review PRs credibly, and hire well for the stack.
- Cloud-native and containers: experience leading the design or operation of cloud-native SaaS platforms — Docker, Kubernetes, and AWS/Azure/GCP — including using AI agents to script infrastructure and deployment automation.
- AI context-file authoring: experience writing AI context files (e.g., CLAUDE.md, .cursorrules, or equivalent) that encode architecture decisions and forbidden patterns for consistent, safe AI output across a team.
- AI in CI/CD pipelines: familiarity running AI agents inside pipelines — auto-fixing lint, generating missing tests, or running safe migrations as pipeline steps — not as experiments, but as how the team actually works.
- International team experience: a track record of building and maintaining engineering culture and delivery quality across multiple countries and time zones.
- Async and high-throughput systems: experience validating concurrency and thread-safety in high-throughput services.
Why You’ll Love Working Here
- Lead a product trusted by critical infrastructure customers across air-gapped, cross-domain, internet-connected, and native-cloud deployments — the architecture and culture decisions you make now will shape it for years.
- Influence beyond this product: the AI-native patterns you establish will propagate across OPSWAT’s engineering portfolio.
- Work from anywhere — a worldwide, remote-friendly role with a preference for the UK, USA, or a location near an OPSWAT-operated country.
- Stable, growing international company with an exceptional customer base across 50+ countries.
- A mandate to build AI-native engineering practices — and the latitude to do it your way.
- Attractive compensation with regular performance assessments and flexibility for the right candidate.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT’s Technology Development Centre in Veszprém, we are looking for talented Frontend Engineers to join our teams who are designing, building, re-engineering and testing advanced cybersecurity products that protect critical infrastructure worldwide. If you are knowledgeable, creative, and passionate, and interested in building intuitive and cutting-edge user interfaces for security solutions that no one else is developing, then you could be just the person we are looking for!
In Veszprém, in the heart of a peaceful, friendly, historic city, we have created a modern, inspiring office environment that encourages collaboration, where friendly, direct relationships between colleagues and high-quality professional work are equally important. Using modern, innovative technologies, we work on products that truly contribute to making our world safer at one of the world's leading cybersecurity companies.
We support professional development through training, mentoring, and real opportunities for advancement. The Veszprém office offers the perfect balance of calm and professionalism – a modern environment, friendly people, and a strong team spirit.
If you want to work in a place where your knowledge is valued and you are treated as a person, then OPSWAT Veszprém is the place for you.
At OPSWAT, we believe that great talent is always worth getting to know, even when there are no current vacancies. Our Evergreen Frontend Engineer position offers continuously open opportunities for enthusiastic and motivated professionals who may join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to.
If you’re interested in working as a Frontend Engineer at OPSWAT, please apply, and we will get in touch!
You Will Have the Opportunity to
- Design and implement interactive dashboards and reporting interfaces, enabling users to visualize key metrics, audit logs, and system activity within the cybersecurity platform
- Develop responsive and interactive user interfaces for our cybersecurity software products using HTML, CSS, and JavaScript
- Collaborate closely with product managers, designers, and backend engineers to translate user requirements and design concepts into functional frontend components and features and integrate frontend components with backend APIs, services, and data sources, ensuring seamless data flow and system interoperability
- Lead early frontend architecture and technology stack decisions (e.g., framework, component architecture, state management)
- Work closely with product managers, designers, and backend developers to turn user needs and designs into functional frontend features.
- Connect the frontend with backend APIs and data to ensure everything works smoothly together.
- Define the development workflow, including code structure, testing strategy, and CI/CD integration for frontend delivery
- Implement frontend best practices, including modular code architecture, code reusability, performance optimization, and adherence to accessibility standards
- Take ownership of key UI components and application flows, for example:
- Develop dashboards and activity views for admins
- Implement RBAC and approval workflows in the frontend
- Integrate REST APIs and improve overall UX
- Participate in code reviews and provide constructive feedback to other team members
What We Are Looking For
- At least 3 years of frontend development experience
- Working knowledge of HTML5, CSS3, CSS preprocessors (less/sass/scss), TypeScript and latest (ES6+) JavaScript standards
- Experience in JavaScript frontend frameworks (such as Angular, React, Vue.js)
- Good understanding of best practices of building cross-browser, device-independent interfaces and RESTful web services
- Open to learn new technologies every day
- Strong troubleshooting and performance tuning skills
- Good English communication for both speaking and writing
- Familiarity with Git and branching models is an advantage
Why You'll Love Working Here
- Stable, growing international company background with an exceptional customer group
- Opportunity to improve your professional skills
- The newest technology environment
- Language course and opportunity for active recreation – kettlebell, football and office massage
- Attractive working environment – nice office full of accessories (fruits every day, coffee, breakfast, tea etc.)
- Regular team events and Happy Hour activities
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the Role
We are looking for a Principal Hardware Product Manager to own the strategy, roadmap, and lifecycle of our security appliance portfolio. Our appliances sit at the front line of our customers' most sensitive environments — critical infrastructure, defense, government, and enterprise OT/IT boundaries — and the physical platform is as much a part of the security promise as the software running on it.
This role is the single point of accountability for the hardware itself: from market and customer requirements, through industrial design and NPI, to certification, mass production, sustaining, and end-of-life. You will operate at the intersection of hardware engineering, supply chain, software product, and compliance, translating business strategy into a hardware portfolio that is differentiated, certifiable, manufacturable, and serviceable at scale.
This is a builder role for someone who thinks in product, speaks the language of EEs and supply chain, and is comfortable owning million-dollar BOM and inventory decisions alongside go-to-market positioning.
Key Responsibilities
Hardware Roadmap & Lifecycle Ownership
- Own the multi-year hardware roadmap across the appliance portfolio — SKU strategy, form factors, performance tiers, refresh cadence, and platform consolidation.
- Drive the full NPI lifecycle (Concept → Proto → EVT → DVT → PVT → Mass Production) in partnership with hardware engineering and operations, owning gate criteria, schedule, and go/no-go decisions.
- Manage product lifecycle stages end-to-end — General Availability, sustaining, End-of-Sale, End-of-Service, and End-of-Life — including last-time-buy planning, customer migration paths, and field replacement strategy.
- Define and publish lifecycle policies (support windows, RMA terms, spare-parts SLAs) that customers, sales, and support can rely on.
- Own the appliance P&L levers the PM controls: BOM cost targets, ASP, margin, attach rates, refresh-driven revenue, and inventory exposure.
Hardware Innovation & Competitive Differentiation
- Translate customer, market, and threat-landscape insights into hardware requirements — performance, ports/throughput, tamper resistance, secure boot, TPM/HSM integration, ruggedization, and physical security features.
- Run structured competitive analysis against peer security appliance vendors; identify and close hardware gaps and create defensible differentiation.
- Evaluate and pilot emerging technologies — new silicon (x86, ARM, custom acceleration), networking interfaces, storage, AI/ML acceleration, secure enclaves — and decide what graduates into the roadmap.
- Own the appliance design language and customer experience: chassis, indicators, serviceability, deployment ergonomics for both SOC operators and non-technical field users.
- Build the hardware business case for each new platform: TAM/SAM, target customer profile, pricing, projected volumes, payback period, and risk register.
Certifications & Regulatory Compliance
- Own the certification roadmap across the portfolio: FIPS 140-3, Common Criteria / NIAP (against the relevant Protection Profiles, e.g., NDcPP), DoDIN APL, FCC/CE/UKCA, UL/IEC 62368, RoHS/REACH, and country-specific marks.
- Sequence certifications against customer demand and revenue impact — scope, budget, schedule, and lab selection — and manage them as first-class roadmap items, not afterthoughts.
- Coordinate with software PM and compliance engineering on dependencies between hardware certifications and the cryptographic modules / OS / firmware they validate against.
- Maintain a certification matrix by SKU and by market, and ensure sales, marketing, and customers always have accurate, current claims.
- Plan for recertification, delta evaluations, and assurance maintenance as platforms evolve and standards (e.g., FIPS 140-2 → 140-3, new PP versions) change.
Resourcing & Cross-Functional Program Management
- Build the resourcing plan for each hardware program: engineering headcount, ODM/EMS partner allocation, lab time, certification budget, and tooling investment.
- Defend program priorities in portfolio reviews; make explicit trade-offs between competing hardware initiatives, sustaining work, and certification load.
- Track NRE, tooling, and prototype budgets with finance and operations; flag overruns early and propose recovery options.
- Run a clear cadence of program reviews, gate reviews, and exec readouts so leadership always knows the state of each platform without having to ask.
Supply Chain Collaboration
- Partner with supply chain and operations on sourcing strategy, ODM/EMS selection, dual-sourcing, geographic diversification, and tariff/trade-compliance posture.
- Co-own demand forecasting and the rolling S&OP signal for each appliance SKU, balancing stock-out risk against inventory write-off exposure.
- Lead the response to component EOL notices, allocation events, and supply disruptions — assess design/certification impact of substitutions, drive Last-Time-Buy sizing, and approve alternate-component qualifications.
- Set and track quality KPIs with manufacturing partners — DPPM, FPY, RMA rate, MTBF — and drive corrective action when they drift.
- Own cost-down programs in mature platforms: component renegotiation, design-for-cost revisions, test-time optimization, and logistics restructuring.
Collaboration with Hardware Engineering
- Be the voice of the customer and the market inside the hardware engineering team — clear, prioritized, technically credible requirements, not wish lists.
- Co-author the PRD and platform spec with engineering leads; sign off on trade-offs between performance, cost, schedule, certifiability, and serviceability.
- Stay close to the technical work — attend design reviews, read schematics-level summaries, understand thermal/power/EMC constraints — enough to make informed product calls, without trying to do engineering's job.
- Drive HW/SW integration decisions with software PMs and firmware leads: secure boot chain, provisioning, telemetry, in-field update strategy, and diagnostics.
- Champion serviceability and field experience as a first-class design requirement — installation, replacement, diagnostics, and on-site support workflows.
Qualifications
Required
- 10+ years of product management experience, of which at least 6 in hardware product management for networked, embedded, or appliance-class products, with a track record of leading multiple platforms from concept to mass production.
- Deep, working understanding of the NPI process and gate model (Concept, Proto, EVT, DVT, PVT, MP) and the artifacts and decisions at each gate.
- Strong commercial instincts: comfortable owning BOM cost, ASP, margin, and inventory exposure as product KPIs — not just feature lists.
- Excellent written and verbal communication; able to brief executives, write a defensible business case, and run a productive cross-functional program review.
- Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field — or equivalent practical experience.
Strongly Preferred
- Domain experience in cybersecurity products — network security (NGFW, IDS/IPS, segmentation), OT/ICS security, USB/peripheral security, secure gateways, or data diodes.
- Familiarity with public sector and defense procurement: DoDIN APL, CSfC, federal channel motions, and how certification status drives deal flow.
- Exposure to ruggedized, air-gapped, or critical-infrastructure deployments and the constraints they impose on hardware design (environmental, EMC, supply chain provenance).
- Familiarity with secure hardware primitives: TPM, HSM, secure enclaves, secure boot, anti-tamper, and supply-chain integrity controls (e.g., SBOM for hardware, attestation).
- MBA or equivalent commercial training is a plus, but a strong track record matters more.
What Success Looks Like in the First 12 Months
- A clear, published 24-month hardware roadmap with explicit positioning, target customer segments, certification plan, and NPI schedule for each platform.
- A documented lifecycle policy adopted across product, sales, support, and operations, with no ambiguity on EOS/EOL dates or migration paths.
- At least one platform shipped or de-risked through a major NPI gate, on cost and on schedule.
- A certification matrix that sales can trust and that proactively unlocks at least one new market segment or named customer opportunity.
- A measurably tighter feedback loop with supply chain — fewer surprise EOL events, faster substitution cycles, and a defensible inventory posture.
How We Work
We expect hardware PMs to operate as owners. That means making the call on trade-offs, not escalating every decision; writing things down so the organization can move faster; saying no to good ideas when they don't fit the strategy; and bringing the business case before the wish list. We don't expect you to know everything on day one — we do expect you to be the person the company turns to for an answer on this portfolio within your first two quarters.
#LI-ONSITE
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Regional Sales Manager will own and drive the South India business, with full accountability for revenue growth and strategic expansion,
The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.
This role goes beyond individual contribution - you will be responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.
Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.
What You Will Be Doing
Revenue Ownership & Business Leadership
- Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
- Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
- Lead large, complex deal cycles, especially in industries (BFSI, Industrial and others)
Strategic GTM & Market Expansion
- Define and execute a South India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
- Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
- Expand footprint within key accounts through cross-sell and platform adoption
Customer & Executive Engagement
- Build trusted advisor relationships with CIOs, CISOs, and CXOs
- Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
- Articulate ROI/TCO and business outcomes throughout the sales lifecycle
Execution Excellence
- Apply solution-oriented, consultative selling with a strong hunter mindset
- Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
- Forecast revenue with high accuracy and provide visibility to leadership
- Leverage internal resources (Presales, Marketing, Product) effectively to win deals
What We Need From You
- 7+ years of experience in enterprise technology sales, with consistent quota overachievement
- Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
- Ability to engage with clients, articulating both technical and business value
- Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
- Strong understanding of security threats, zero trust principles, and enterprise security architectures
- Highly disciplined in pipeline management and forecasting accuracy
- Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
- Excellent communication, negotiation, and presentation skills
- Willingness to travel across the region as required
- High integrity and professional conduct.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Regional Sales Manager will own and drive the West India business, with full accountability for revenue growth, and strategic expansion.
The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.
This role goes beyond individual contribution - you will be responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.
Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.
What You Will Be Doing
Revenue Ownership & Business Leadership
- Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
- Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
- Manage a set of large and key accounts.
Strategic GTM & Market Expansion
- Define and execute a West India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
- Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
- Expand footprint within key accounts through cross-sell and platform adoption
Customer & Executive Engagement
- Build trusted advisor relationships with CIOs, CISOs, and CXOs
- Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
- Articulate ROI/TCO and business outcomes throughout the sales lifecycle
Execution Excellence
- Apply solution-oriented, consultative selling with a strong hunter mindset
- Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
- Forecast revenue with high accuracy and provide visibility to leadership
- Leverage internal resources (Presales, Marketing, Product) effectively to win deals
What We Need From You
- 7+ years of experience in enterprise technology sales, with consistent quota overachievement
- Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
- Ability to engage and influence C-level executives, articulating both technical and business value
- Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
- Strong understanding of security threats, zero trust principles, and enterprise security architectures
- Highly disciplined in pipeline management and forecasting accuracy
- Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
- Excellent communication, negotiation, and presentation skills
- Willingness to travel across the region as required
- High integrity and professional conduct.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for a driven and passionate Site Reliability Engineer to help us in our efforts to operate a highly complex ecosystem of Cybersecurity services. The chosen candidate will join Cloud Operations, a team distributed on three continents and will be involved in the following part.
What You Will Be Doing
- Production deployments.
- Incident management and post-incident analysis.
- Business continuity plans and compliance-related initiatives.
- Access management and securing customer data.
- Service migrations from on-premises to Cloud, expanding to multi-Cloud setups.
- Security operations.
It is expected that all SREs participate in the on-call activities (follow-the-sun model). On-call availability (idle time) is subject to additional compensation.
The mindset of our SREs is focused on:
- Measuring everything, thinking in terms of Indicators and Objectives, making data-driven decisions.
- Best practices and compliance.
- Compete with yourself as a means of self-improvement.
What We Need From You
- Linux systems and/or Windows Server.
- Containers and orchestration.
- Cloud automation (terraform / ansible / others).
- One major Cloud provider (access management, networking, compute, serverless, databases, monitoring).
- Bash, Python as scripting languages, application ecosystem for Node.js / Ruby / Python / PHP / Java.
- Software delivery (git, CI/CD).
- Application, Environment and Data security practices.
- Monitoring and alerting.
- Incident Management and Disaster Recovery.
You should have the ability to:
- Architect Cloud infrastructure, optimize existing services.
- Coordinate Cloud migrations, evolve the application and infrastructure ecosystem.
- Communicate efficiently with stakeholders and customers.
- Take action to improve SLI/SLO for all services.
- Coach/mentor team members.
Why You'll Love Working Here
- Meaningful work with passionate colleagues.
- International working environment in global leading cyber security product company.
- Attractive compensation, regular assessments, and salary reviews.
- 13-month bonus & performance bonus.
- 100% salary, full insurances on probationary period.
- Extra-health care program (PVI) for employees and family members.
- 15 to 20+ paid day off per year.
- Attractive benefits for team activities (team building, team outing, sport, trade union activities).
- Nice open office on the top of a building in District 3 full of accessories for active recreation, sport, fruits, coffee, and tea.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a highly skilled and forward-thinking Software Development Engineer in Test (SDET) to join our OESIS Framework team. This role focuses on ensuring the quality, reliability, and integration of our OESIS across diverse environments through an automation-first and AI-driven testing approach.
You will design intelligent test systems, validate OESIS behavior at system and integration levels, and leverage AI/ML techniques to enhance test effectiveness and efficiency.
What you will be doing:
Automation & OESIS Quality Engineering
- Design, develop, and maintain scalable automated test frameworks for OESIS validation (preferably using Robot Framework and Python).
- Drive an automation-first testing strategy for OESIS components and integrations.
- Ensure high test coverage across:
- Functional and regression testing
- API and integration testing
- System-level and compatibility testing
- Analyze test results, identify defects, and work closely with developers to resolve issues.
AI-First Testing Innovation
- Apply AI/ML techniques to improve test coverage, defect detection, and test maintenance.
- Explore and implement:
- Intelligent test generation
- Self-healing automation
- Smart test selection and failure analysis
- Continuously evaluate new AI-driven testing tools and approaches.
Shift-Left & Agile Collaboration
- Collaborate early with developers and product managers to improve testability and define quality criteria.
- Contribute to test strategy, design reviews, and requirement analysis.
- Actively participate in Agile/Scrum ceremonies and align testing with sprint goals.
OESIS & Integration Testing
- Validate OESIS functionality across different operating systems, environments, and third-party integrations.
- Perform API testing (RESTful services) using tools like Postman or custom scripts.
- Ensure OESIS reliability, backward compatibility, and ease of integration for customers.
CI Integration & Continuous Testing
- Integrate automated tests into CI pipelines (e.g., Jenkins, GitHub Actions).
- Support continuous testing practices to ensure fast and reliable feedback cycles.
Quality & Continuous Improvement
- Investigate and reproduce customer-reported OESIS issues.
- Continuously improve automation frameworks, test coverage, and QA processes.
- Promote a quality-first mindset within the team.
What We Need From You
- Proven experience as a QA Automation Engineer/SDET (2 years minimum).
- Strong experience building or maintaining automation frameworks (Robot Framework preferred, or similar tools) (2 years minimum).
- Solid programming skills in Python (or Java/Groovy) (2 years minimum).
- Strong understanding of software testing methodologies (functional, regression, exploratory).
- Hands-on experience with API testing.
- Experience with CI pipelines and version control (Git) (1 years minimum)..
- Experience working in Agile/Scrum environments.
- Strong analytical and problem-solving skills with attention to detail.
- Good English communication skills is a plus.
AI-Focused Skills (Highly Preferred)
- Understanding of AI/ML concepts in software testing.
- Experience applying AI tools to improve testing efficiency or coverage.
- Interest in building AI-driven QA practices.
It Would Be Nice If You Have
- Experience testing SDKs, libraries, or system-level software.
- Knowledge of cross-platform testing (Windows, Linux, macOS).
- Experience with performance or reliability testing (e.g., JMeter).
- Familiarity with debugging tools and logs for low-level/system issues.
- Bachelor’s degree in Computer Science, Software Engineering, or related field.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is now searching for Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.
We are interested in candidates based in Japan with Japanese as a primary language.
What You Will Be Doing
- Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
- Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
- Conduct remote sessions with customers.
- Reproduce customer issues in lab environments and validate solutions and bug fixes.
- Evaluate the complexity of issues and escalate to tier 3 support.
- Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.
- In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.
- Work closely with technically oriented customers (typical customers are engineers and IT personnel).
- Provide status updates to customers, adhering to SLA and commitments.
- Maintain clear and professional communication to ensure positive customer experience and CSAT.
- Contribute to the KBs creation and updates for customer’s self-service.
- Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
- Get involved in other side projects and operations per request.
What We Need From You
- Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
- Strong knowledge of Windows and Windows Server.
- A good foundation of basic networking concepts.
- Basic knowledge of Linux, with an interest in expanding the knowledge.
- Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
- Spoken and written English skills are required.
- Good communication and interpersonal skills.
- A proven customer-oriented attitude.
- Strong team collaboration abilities and organizational skills.
- At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.
If Would Be Nice If You Had
- Experience working with offshore teams.
- Familiarity with computer programing.
- Technical familiarity with Mac OS.
- Cybersecurity domain experience, including file security, device security, network security, etc.
- Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
- Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).
- Experience in Cloud Based Services (Azure, AWS, GCP).
- Knowledge of Sandbox and anti-malware products.
- Experience working on Linux based infrastructure.
- Experience working with scripting languages such as bash script, PowerShell, and Python.
- Configuration and management of databases such as MySQL, Mongo.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT’s Technology Development Centre in Veszprém, we are looking for talented Test Automation Engineers to join our teams who are designing, building, re-engineering and testing advanced cybersecurity products that protect critical infrastructure worldwide. If you are knowledgeable, creative and passionate, and interested in testing unique security solutions that no one else is developing, then you could be just the person we are looking for!
At OPSWAT, we believe that exceptional talent is always worth getting to know, even when there are no current vacancies. Our Evergreen Test Automation Engineer position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to.
In Veszprém, in the heart of a peaceful, friendly, historic city, we have created a modern, inspiring office environment that encourages collaboration, where friendly, direct relationships between colleagues and high-quality professional work are equally important.
Using modern, innovative technologies, we work on products that truly contribute to making our world safer at one of the world's leading cybersecurity companies.
We support professional development through training, mentoring, and real opportunities for advancement.
The Veszprém office offers the perfect balance of calm and professionalism – a modern environment, friendly people, and a strong team spirit.
If you want to work in a place where your knowledge is valued and you are treated as a person, then OPSWAT Veszprém is the place for you.
You Will Have the Opportunity to
- Contribute to the development of integrated automated tests
- Create automated test reporting and metrics collection
- Enable the transition of testing from a manual to an automated approach
- Keep testcases up to date and refactor them
- Collaborating and sharing knowledge with QA Team members and Software Developers to develop solutions
What We Are Looking For
- Practical knowledge in designing and developing test automation solutions
- Quality mindset
- Solid knowledge in Python, JavaScript or TypeScript programming languages
- Highly accurate and detail-oriented approach
- Strong command of the English language (both written and verbal)
- Commitment to learning and openness to new technologies
- Experience in CI/CD environments
- Demonstrated ability to use AI tools (e.g., ChatGPT, Copilot, Notion AI, Midjourney) to improve efficiency, creativity, or problem-solving.
- Experience with containerization and AWS knowledge are welcomed
- ISTQB certificate is appreciated
Why You'll Love Working Here
- Stable, growing international company background with an exceptional customer group
- Opportunity to improve your professional skills
- The newest technology environment
- Language course and opportunity for active recreation – kettlebell, football and office massage
- Attractive working environment – nice office full of accessories (fruits every day, coffee, breakfast, tea etc.)
- Regular team events and Happy Hour activities
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
