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People Operations Advisor

San Francisco
Human Resources
OPSWAT

Protecting the World’s Critical Infrastructure

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

Are you ready to help shape how HR Shared Services operates in the Americas? OPSWAT is building a modern HR Shared Services model that combines human expertise with smart automation and AI to make HR faster, more accurate and more personal. Joining us now means you’ll be part of a small, high-impact team that’s shaping how HR support looks across the Americas for years to come. 

In this role you won’t just follow processes — you’ll help us design and refine them, use new tools to automate routine tasks, and experiment with AI-driven insights that improve onboarding, case handling and compliance. You’ll work closely with global colleagues, gain exposure to cutting-edge HR systems and data frameworks, and see the direct impact of your ideas on thousands of employees. 

What You Will Be Doing

Own Tier-2 HR case resolution and regulatory processing for the Americas. You'll execute higher-complexity lifecycle tasks, ensure pristine employee data across TriNet, BambooHR, and Greenhouse, and deliver required filings (EEO-1, AAP data, California Pay Data, Colorado FAMLI, BLS). You will also manage sensitive items like I-9s, immigration/work permits, leaves/ADA, and bonus letter administration—working closely with Centers of Excellence, Payroll, Legal, and Regional HR. 

Recruitment Coordination 

  • Schedule interviews for qualified candidates as directed by recruiters. 
  • Assist with preparation of offer letters. 
  • Run background checks 

On/Off-boarding & Employee Data 

  • Create new hire records in TriNet and BambooHR; validate Greenhouse handoff and upload all start documents. 
  • Manage pre-start communications (new hire and manager) and Buddy assignment confirmations. 
  • Process I-9 (and E-Verify if applicable) and complete BambooHR onboarding tasks. 
  • Execute offboarding tasks in BambooHR and collect exit interview feedback. 
  • Enter job changes (promotions/demotions/reporting changes) in BambooHR/TriNet with proper documentation. 

Comp Cycles & Letters 

  • Administer KPI/bonus payments (data entry and quality checks) and generate/upload bonus letters. 

Leaves & Immigration 

  • Coordinate LOA/ADA: manage employee communications, maintain leave calendars for payroll, and update records. 
  • Support immigration/work permits: case tracking, document collection, and vendor coordination. 

Compliance, Audits & Reporting 

  • Run data-integrity audits across TriNet, BambooHR, and Greenhouse; investigate and correct discrepancies. 
  • Partner on data security, privacy, and protection audits; maintain evidence, logs, and remediation tracking. 
  • Prepare datasets/filings for: EEO-1, Affirmative Action Plan reporting, California Pay Data Reporting, Colorado FAMLI reporting, and the BLS Survey. 

What We Need From You

  • 3–5+ years in HR Operations/Shared Services (Tier-2 or equivalent). 
  • Hands-on with TriNet, BambooHR, and Greenhouse; strong HR data/reporting skills (Excel pivots/lookups; BI a plus). 
  • Working knowledge of I-9, EEO-1/AAP, California Pay Data, Colorado FAMLI, BLS, ADA/LOA, and basic immigration processes. 
  • Experience with background checks and secure handling of PII; strong privacy mindset. 
  • Excellent written communication; comfort with templates and employee/manager communications. 
  • Bachelor’s degree or equivalent experience.

Tools & Environment 

  • TriNet, BambooHR, Greenhouse, Checkr and immigration vendors, DocuSign or similar e-signature tool. 
  • Ticketing/case system   

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.