Office Manager / Executive Assistant
Protecting the World’s Critical Infrastructure
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Office Manager is responsible for ensuring the smooth operation of the office environment. This role involves managing administrative tasks, coordinating office activities, and providing support to staff and management. The Office Manager acts as the central point of contact within the office and is essential for maintaining an efficient and productive workplace. In addition, this position includes Executive Assistant duties, providing high-level support to senior leadership by managing schedules, communications, and confidential matters.
What You Will Be Doing
Administrative Support:
Oversee day-to-day office operations.
Manage office supplies inventory and place orders when necessary – vendor management.
Maintain office equipment and arrange for necessary repairs or replacements.
Handle incoming and outgoing correspondence, including mail, emails, and phone calls.
Organize and schedule meetings, appointments, and travel arrangements.
Executive Assistant Support:
Provide executive-level support to senior leaders, including calendar management, meeting coordination, and travel planning.
Prepare agendas, presentations, and meeting materials.
Handle confidential and sensitive information with discretion.
Draft and manage correspondence on behalf of leadership.
Assist with time management by prioritizing requests and tasks.
Coordinate and follow up on action items from meetings.
Office Coordination:
Liaise with other departments and external partners to coordinate office activities.
Ensure office layout is functional and presentable, managing any required changes or upgrades.
Coordinate with IT support to manage office technology needs and assets inventory.
Supervise office cleaning and maintenance to ensure a tidy and safe work environment.
Financial Duties:
Manage office budgets, including tracking expenses, processing invoices and payment registration.
Assist in payroll processing and employee expense reports.
Compliance and Safety:
Ensure the office complies with all relevant health and safety regulations.
Monitor office security protocols.
Maintain confidentiality of sensitive information and ensure compliance with data protection policies.
Event Planning:
Organize office events, including meetings, conferences, and staff celebrations.
Coordinate logistics for corporate events, such as venue booking, catering, and transportation.
What We Need From You
Strong organizational, multitasking abilities, and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and office management software.
Basic accounting knowledge and budget management skills.
Ability to work independently and handle confidential information with discretion.
Experience supporting senior-level executives is a strong advantage.
A bachelor’s degree in business administration or a related field is preferred.
Minimum of 3–5 years of experience in office management, executive assistance, or a similar role.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Related jobsAssociate Software Engineer (ReactJS, .NET)
Enterprise Platform
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the role
We are looking for a motivated Associate Software Engineer to join our Enterprise Platform team. This is a great opportunity to grow technical skills and contribute to OPSWAT’s cybersecurity products.
What You Will Do
- Assist in developing and maintaining software applications under guidance.
- Write clear, efficient code and learn best practices throughout the development lifecycle.
- Collaborate with team members to understand requirements and support feature development.
- Participate in code reviews and improve your coding skills based on feedback.
- Help troubleshoot and debug software issues.
- Document technical details as needed.
- Continuously learn and develop your skills with mentorship and hands-on experience.
What We Need from You
- At least 6 months experience programming with .NET, Python, ReactJS, or basic HTML/CSS.
- Basic understanding of software development processes (Agile, Scrum).
- Familiarity with programming fundamentals: data structures, algorithms, and software design principles.
- Experience using version control tools like Git.
- Some knowledge of REST APIs and testing concepts.
- Good problem-solving mindset and eagerness to learn.
- Strong curiosity, proactive and positive attitude.
- Basic communication skills and ability to work well in a team.
Nice to Have
- Basic knowledge or experience with cloud platforms (Azure, AWS).
- Familiarity with CI/CD and DevOps basics.
- Exposure to containerization tools like Docker.
- Interest in cybersecurity or related fields.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Data Engineer Team Lead
Enterprise Data
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Data Engineering team is a vital component of OPSWAT's technology division, responsible for building and maintaining the foundational data infrastructure that supports the entire organization. The team's mission is to create a scalable, reliable, and secure data platform on Microsoft Azure, enabling data-driven decision-making across all business units. This involves designing and managing data warehouses and data lakes, developing robust data integration pipelines, and ensuring the quality and accessibility of data assets. A key strategic initiative for the team is the development and implementation of a Master Data Management (MDM) layer, which will play a critical role in enhancing data consistency and accuracy across various systems and applications.
What You Will be Doing
- Design and Maintenance of Azure Data Warehouse/Data Lake:
- Ensuring the performance, reliability, and security of the data platform, requiring proactive monitoring and optimization.
- Evaluate and implementing strategies to optimize the data warehouse and data lake for cost-effectiveness and efficiency, aligning with best practices for Azure data management
- Development of ETL/ELT pipelines on Azure, utilizing tools such as Azure Data Factory and Azure Databricks, to ingest and transform data from a variety of sources.
- Implementing data quality rules and processes to ensure the accuracy and reliability of the data within the platform
- Optimize data storage & computing resources for cost efficiency
- Proactively identify pipeline bottlenecks and performance issues
- Development and Implementation of Master Data Management (MDM) Layer: A key responsibility is to research and recommend suitable MDM tools and technologies available within the Azure ecosystem. Our goal is to establish a "single source of truth" for critical data entities, ensuring consistency and quality across all connected systems.
- Collaboration and Communication: The individual will work closely with product teams, sales and revenue operations, customer experience, and other stakeholders across the organization to understand their data requirements and deliver effective solutions that meet their needs. This requires the ability to explain complex technical concepts in a layman terms to non-technical audiences effectively.
- Risk management: ensure data warehouse availability & resiliency (during service outage, network issues, unexpected high loads, external attacks, disaster recovery, etc.)
- Define effective and measurable KPIs for the team and individual team members
- Team resource management & Key Man Dependency mitigations
- Strategic planning (at least 3 quarters in advance on team roadmap and vision)
- Study new technologies & industry trends and propose appropriate solutions for company’s need
What We Need from You
- Bachelor's degree in Computer Science, Data Engineering, or a related field.
- Minimum of 5 years of proven experience in data warehouse/data lake design, implementation. This experience should include hands-on work with core Azure data services such as Azure Data Lake, Azure Synapse Analytics, and Azure SQL Database.
- Extensive experience with ETL/ELT tools within the Azure ecosystem, including Azure Data Factory and Azure Databricks.
- A strong understanding of database architecture principles, encompassing both relational databases (e.g., Azure SQL Database, Azure Synapse Analytics) and the concepts of NoSQL databases for handling unstructured data.
- Project management skills - able to lead a project from beginning to end
- Experience in building and managing a data engineering team
- Experience in integrating data from multiple SaaS applications, including Salesforce, Hubspot, Netsuite, HRIS (e.g., Workday, ADP), and ZoomInfo.
- Experience in researching and implementing Master Data Management (MDM) solutions.
- Strong problem-solving, analytical, and troubleshooting skills are essential for this role.
It Would be Nice if You Had
- Good written and verbal communication skills, including the ability to collaborate effectively with cross-functional teams, are required.
- Experience with real-time data streaming technologies such as Azure Event Hubs or Kafka.
- Experience with DevOps practices and tools for automating data pipelines, such as Azure DevOps and CI/CD pipelines.
- Experience working in a Scrum Agile team.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Global Director of Supply Chain
Supply Chain
Tampa
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a strategic and execution-focused Director of Supply Chain to lead the end-to-end fulfillment and delivery of OPSWAT’s hardware products. This role is pivotal in ensuring that our hardware solutions meet the highest standards of quality, branding, and customer experience. The ideal candidate will be based in our Tampa warehouse and will collaborate cross-functionally with Product Management, Creative, Sales, and Go-to-Market (GTM) teams.
What You Will Be Doing
- Lead and optimize the global supply chain strategy for OPSWAT’s hardware portfolio, ensuring timely and high-quality fulfillment.
- Collaborate with Product Managers to align hardware requirements with product roadmaps and technical specifications.
- Partner with the Marketing Creative team to ensure packaging and branding reflect OPSWAT’s identity and enhance unboxing experience.
- Work closely with Sales and GTM teams to ensure seamless delivery and a premium customer experience.
- Oversee procurement, inventory management, logistics, and vendor relationships.
- Implement and monitor KPIs to drive operational excellence and continuous improvement.
- Ensure compliance with international trade regulations and internal quality standards.
- Lead and mentor a high-performing supply chain team.
What We Need From You
- Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field; MBA preferred.
- 10+ years of experience in supply chain operations, preferably in hardware or technology sectors.
- Proven track record of managing global logistics, procurement, and fulfillment operations.
- Must possess a strong understanding of global compliance requirements, with a particular focus on export regulations and hardware specific controls when distributing goods across international borders.
- Strong understanding of ERP systems (e.g., NetSuite), demand planning, and inventory control.
- Excellent communication and cross-functional collaboration skills.
- Experience working in a fast-paced, high-growth environment.
What We Offer
- Be part of a mission-driven company protecting critical infrastructure worldwide.
- Collaborate with passionate, innovative professionals across the globe.
- Competitive compensation and benefits package.
- Opportunities for growth and leadership in a dynamic industry.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Hardware Fulfillment Technician
Supply Chain
Tampa
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We seek a dedicated and experienced Hardware Fulfillment Technician to oversee the imaging, testing, and shipment of OPSWAT hardware for customer orders worldwide.
The ideal candidate will be a general expert in “everything” hardware, from Servers and desktops to IoT hardware. You will understand how hardware integrates to make a system, including discovering bottlenecks and performance issues with recommendations to improve our processes.
You will be responsible for improving our imaging processes and fulfillment strategies.
This is an in-office position based in our Tampa office.
What You Will Be Doing
- Work in a team responsible for imaging OPSWAT hardware according to customer orders and standard operating procedures.
- Perform Quality Assurance (QA) and Quality Control (QC) testing to ensure all hardware meets OPSWAT's high standards.
- Create and help troubleshoot any software issues discovered during the fulfillment process.
- Oversee the packing and preparation of hardware for shipment.
- Update internal technical knowledge and assist in maintaining a design library.
- Collaborate with other departments to ensure timely and accurate fulfillment of orders.
- Maintain compliance with industry standards and regulations.
- Monitor processes for efficiency and suggest improvements where necessary.
- Ensure all fulfillment activities are documented accurately.
- Resolve any issues related to hardware fulfillment promptly.
What We Need From You
- Strong understanding of hardware imaging and QA/QC processes.
- Strong knowledge of Operating Systems (Windows, Linux).
- Strong knowledge of individual hardware components.
- Excellent problem-solving skills and attention to detail.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in using inventory management and tracking software.
- Familiarity with cybersecurity hardware is a plus.
#LI-ONSITE
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
L1/L2 IT Global Service Desk Analyst (On-site)
IT Core Operations
Romania
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
We are looking for a L1/L2 IT Global Service Desk Analyst to join our IT team in Romania. As part of a larger team, you will be assisting with different projects, troubleshooting, resolving technical issues, and adding value to the overall global service desk. You will get exposure to OPSWAT’s IT leaders, work at a global service desk, and an opportunity to gain experience with the technical operations of a large organization dedicated to supporting the critical infrastructure of the world.
What You Will be Doing
- Hands-on interaction with different departments and people.
- Respond to user requests globally for service, troubleshooting problems and help develop solutions.
- Troubleshooting and supporting on-premises and cloud infrastructure issues.
- Assist and execute cloud production deployments based on playbooks
- Access management and securing customer data.
- Participate in business resiliency exercises and the incident response lifecycle.
- Work on incident and event correlation, fidelity related to incident monitoring, alerting, and management processes.
- Administration of identity & access management, vulnerability management, patch management, and endpoint management programs.
- Level 1 and Level 2 technical support for service requests and incidents.
- Contribute on IT Asset management.
What We Need from You
- Bachelor’s degree in computer science, or related majors.
- Proficient with Windows 10/11, Windows Server and/or Linux systems Server. Basic understanding of macOS
- Strong Microsoft Office 365 administration skills
- Basic understanding of networking and print services
- A can-do attitude and willingness to engage with departments and people.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Demonstrated understanding of Cyber Security, Security Operations, and Incident Response.
- Strong oral and written communications skills.
- An ability to quickly assess issues, prioritize associated tasks, and efficiently manage time to resolve requests.
- Understanding of and passion for computers, technology, and learning.
- Eager to learn and grow in a fast-paced environment.
It Would be Nice if You Had
- One major Cloud provider (access management, networking, compute, serverless, databases, monitoring)
- Basic understanding of ITIL concepts – asset management, incident management, and service management, etc.
- Understanding of Security and Risk frameworks such as NIST CSF/800-53/800-171, Cyber Kill Chain, MITRE ATT&CK, OWASP, CSA, etc.
- Knowledge of SIEM, threat intelligence platforms, vulnerability assessment tools, Cloud platforms, EDR, Cyber threats, attack vectors, exploitation methods, IOC and TTP's, Infrastructure and Application security in a distributed environment.
- Knowledge of Cyber Security concepts, Cloud Platform Security, Risk Assessment, Network Security, IAM, Data Security and Governance.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Middle/Senior Data Engineer
Enterprise Data
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Data Engineering team is a vital component of OPSWAT's technology division, responsible for building and maintaining the foundational data infrastructure that supports the entire organization. The team's mission is to create a scalable, reliable, and secure data platform on Microsoft Azure, enabling data-driven decision-making across all business units. This involves designing and managing data warehouses and data lakes, developing robust data integration pipelines, and ensuring the quality and accessibility of data assets. A key strategic initiative for the team is the development and implementation of a Master Data Management (MDM) layer, which will play a critical role in enhancing data consistency and accuracy across various systems and applications.
What You Will be Doing
- Design and Maintenance of Azure Data Warehouse/Data Lake:
- Ensuring the performance, reliability, and security of the data platform, requiring proactive monitoring and optimization.
- Evaluate and implementing strategies to optimize the data warehouse and data lake for cost-effectiveness and efficiency, aligning with best practices for Azure data management
- Development of ETL/ELT pipelines on Azure, utilizing tools such as Azure Data Factory and Azure Databricks, to ingest and transform data from a variety of sources.
- Implementing data quality rules and processes to ensure the accuracy and reliability of the data within the platform
- Optimize data storage & computing resources for cost efficiency
- Proactively identify pipeline bottlenecks and performance issues
- Development and Implementation of Master Data Management (MDM) Layer: A key responsibility is to research and recommend suitable MDM tools and technologies available within the Azure ecosystem. Our goal is to establish a "single source of truth" for critical data entities, ensuring consistency and quality across all connected systems.
- Collaboration and Communication: The individual will work closely with product teams, sales and revenue operations, customer experience, and other stakeholders across the organization to understand their data requirements and deliver effective solutions that meet their needs. This requires the ability to explain complex technical concepts in a layman terms to non-technical audiences effectively.
- Risk management: ensure data warehouse availability & resiliency (during service outage, network issues, unexpected high loads, external attacks, disaster recovery, etc.)
- Define effective and measurable KPIs for the team and individual team members
- Team resource management & Key Man Dependency mitigations
- Strategic planning (at least 3 quarters in advance on team roadmap and vision)
- Study new technologies & industry trends and propose appropriate solutions for company’s need
What We Need from You
- Bachelor's degree in Computer Science, Data Engineering, or a related field.
- Minimum of 3 years of proven experience in data warehouse/data lake design, implementation. This experience should include hands-on work with core Azure data services such as Azure Data Lake, Azure Synapse Analytics, and Azure SQL Database.
- Extensive experience with ETL/ELT tools within the Azure ecosystem, including Azure Data Factory and Azure Databricks.
- A strong understanding of database architecture principles, encompassing both relational databases (e.g., Azure SQL Database, Azure Synapse Analytics) and the concepts of NoSQL databases for handling unstructured data.
- Project management skills - able to lead a project from beginning to end
- Experience in building and managing a data engineering team
- Experience in integrating data from multiple SaaS applications, including Salesforce, Hubspot, Netsuite, HRIS (e.g., Workday, ADP), and ZoomInfo.
- Experience in researching and implementing Master Data Management (MDM) solutions.
- Strong problem-solving, analytical, and troubleshooting skills are essential for this role.
It Would be Nice if You Had
- Good written and verbal communication skills, including the ability to collaborate effectively with cross-functional teams, are required.
- Experience with real-time data streaming technologies such as Azure Event Hubs or Kafka.
- Experience with DevOps practices and tools for automating data pipelines, such as Azure DevOps and CI/CD pipelines.
- Experience working in a Scrum Agile team.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Office Manager
Facilities & Office Management
Israel
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
An Office Manager is responsible for ensuring the smooth operation of the office environment. This role involves managing administrative tasks, coordinating office activities, and providing support to staff and management. The Office Manager acts as the central point of contact within the office and is essential for maintaining an efficient and productive workplace.
What You Will be Doing
1. Administrative Support:
- Oversee day-to-day office operations.
- Manage office supplies inventory and place orders when necessary - vendor management.
- Maintain office equipment and arrange for necessary repairs or replacements.
- Handle incoming and outgoing correspondence, including mail, emails, and phone calls.
- Organize and schedule meetings, appointments, and travel arrangements.
2. Office Coordination:
- Liaise with other departments and external partners to coordinate office activities.
- Ensure office layout is functional and presentable, managing any required changes or upgrades.
- Coordinate with IT support to manage office technology needs and assets inventory.
- Supervise office cleaning and maintenance to ensure a tidy and safe work environment.
- Responsible of swag kit items and company branded products distribution for Israel office.
3. Financial Duties:
- Manage office budgets, including tracking expenses, processing invoices and payments registration.
- Assist in payroll processing and employee expense reports.
4. Compliance and Safety:
- Ensure the office complies with all relevant health and safety regulations.
- Monitor office security protocols.
- Maintain confidentiality of sensitive information and ensure compliance with data protection policies.
5. Event Planning:
- Organize office events, including meetings, conferences, and staff celebrations.
- Coordinate logistics for corporate events, such as venue booking, catering, and transportation.
What We Need from You
- Strong organizational, multitasking abilities and attention to details.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and office management software.
- Basic accounting knowledge and budget management skills.
- Ability to work independently and handle confidential information with discretion.
- A bachelor’s degree in business administration or a related field is preferred.
- Minimum of 3-5 years of experience in office management or a similar role.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Salesforce Business Analyst
Enterprise Platform
Hungary
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT, we’re on a mission to protect the world’s most critical infrastructure. As a U.S.-based cybersecurity leader, we specialize in developing solutions for threat prevention and process creation for secure data transfer and safe device access. With our rapidly growing R&D presence in Hungary, we are expanding the global team.
We are looking for a driven and passionate Salesforce Business Analyst to join our international team. You will be part of a team of 8 people. Your focus will include supporting the business growth of our Sales and Revenue Operations and designing solutions within our CRM systems.
What You Will be Doing
- Support business growth by designing solutions both within our CRM (Salesforce) and external go-to-market systems integrated with it. This includes system design for sales, sales engineer, marketing, and product teams.
- Work closely with Sales and Revenue Operations to enhance the customer engagement process, from discovery, to closing deal, invoicing and then support onboarding. Automation is a priority to speed-up our sales process.
- Document our go-to-market applications landscape, provide audit proof, and implement best practices for data governance, security, and compliance within Salesforce and integrated applications.
- Implement and maintain strategies to ensure data hygiene and data quality within Salesforce and interconnected systems. System design should have our data lake strategy in mind (in collaboration with Enterprise Data team) to centrally store all customer and business data in one place.
- Support the deployment, configuration, and optimization of other sales applications integrated with Salesforce, such as Hubspot, Clari, Allbound, Zoominfo, LinkedIn Sales Navigator, and Cognism.
- Manages Salesforce sandboxes, development environment, and review changes raised by team members.
- Support innovation efforts, potentially leveraging AI and machine learning technologies to extract insights and improve sales and revenue processes.
- Provide heightened sales support during quarter-closing period
What We Need from You
- Bachelor’s degree in Management Information Systems, Computer Science, or a related field.
- 3+ years experience as a Salesforce Architect, Business Analyst, or similar technical role with a focus on Sales and Revenue Operations systems.
- Extensive experience with CRM systems (Salesforce, SugarCRM, Netsuite, Hubspot, etc.), specifically Sales Cloud, Service Cloud, and Configuration, Pricing, & Quoting (CPQ).
- Deep understanding of Go-To-Market processes across sales, marketing, and post-sales customer experience (Support, CSM, Professional Services).
- Experience with agile project management methodologies.
- Ability to manage multiple stakeholders and prioritize tasks in a dynamic environment.
- Strong analytical and problem-solving skills.
It Would be Nice if You Had
- Prior experience supporting software product company or SaaS firm in high-growth mode.
- Experience working with data warehouses and reporting tool like PowerBI.
- Experience leveraging artificial intelligence and machine learning technologies to drive innovation and improve business processes
Why You'll Love Working Here
- Stable, growing international company background with an exceptional customer group
- The newest technology environment
- Extra benefits – supported sport activities (kettlebell training and football), massage, language courses, equipped kitchen etc
- Attractive working environment – nice office full of accessories (fruits every day, coffee, breakfast, tea etc.)
- Regular team events and Happy Hour activities
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Salesforce Business Analyst (on-site)
Enterprise Platform
Romania
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
What You Will Do:
• Support business growth by designing solutions both within our CRM (Salesforce) and external go-to-market systems integrated with it. This includes system design for sales, sales engineer, marketing, and product teams.
• Work closely with Sales and Revenue Operations to enhance the customer engagement process, from discovery, to closing deal, invoicing and then support onboarding. Automation is a priority to speed-up our sales process.
• Document our go-to-market applications landscape, provide audit proof, and implement best practices for data governance, security, and compliance within Salesforce and integrated applications.
• Implement and maintain strategies to ensure data hygiene and data quality within Salesforce and interconnected systems. System design should have our data lake strategy in mind (in collaboration with Enterprise Data team) to centrally store all customer and business data in one place.
• Support the deployment, configuration, and optimization of other sales applications integrated with Salesforce, such as Hubspot, Clari, Allbound, Zoominfo, LinkedIn Sales Navigator, and Cognism.
• Manages Salesforce sandboxes, development environment, and review changes raised by team members.
• Support innovation efforts, potentially leveraging AI and machine learning technologies to extract insights and improve sales and revenue processes.
• Provide heightened sales support during quarter-closing period
What We Need From You:
• Bachelor’s degree in Management Information Systems, Computer Science, or a related field.
• 3+ years experience as a Salesforce Architect, Business Analyst, or similar technical role with a focus on Sales and Revenue Operations systems.
• Extensive experience with CRM systems (Salesforce, SugarCRM, Netsuite, Hubspot, etc.), specifically Sales Cloud, Service Cloud, and Configuration, Pricing, & Quoting (CPQ).
• Deep understanding of Go-To-Market processes across sales, marketing, and post-sales customer experience (Support, CSM, Professional Services).
• Experience with agile project management methodologies.
• Ability to manage multiple stakeholders and prioritize tasks in a dynamic environment.
• Strong analytical and problem-solving skills.
It Would Be Great If You Also Had:
• Prior experience supporting software product company or SaaS firm in high-growth mode.
• Experience working with data warehouses and reporting tool like PowerBI.
• Experience leveraging artificial intelligence and machine learning technologies to drive innovation and improve business processes
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Salesforce Developer
Enterprise Platform
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Position:
We are seeking an innovative, experienced and hands-on Salesforce Developer to develop custom solutions for our Salesforce platform. OPSWAT is committed to leveraging automation, tighter application integration, and AI to drive business growth across departments like Sales, Revenue Operations, Customer Experience, and Legal. This role will be crucial in partnering with Digital Transformation and other platform teams to achieve these goals.
What You Will Be Doing
- Design, develop, test, and deploy custom Salesforce solutions, including Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC).
- Collaborate with business stakeholders to gather requirements and translate them into scalable and efficient Salesforce solutions.
- Customize and configure Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs.
- Develop and maintain integrations between Salesforce and external systems using REST/SOAP APIs, middleware, and third-party applications.
- Implement automation using Flows, Process Builder, and Workflow Rules to optimize business processes.
- Troubleshoot and resolve Salesforce issues, ensuring system reliability and performance.
- Maintain documentation for technical solutions, system configurations, and best practices.
- Ensure compliance with security and governance standards in Salesforce development.
What We Need From You:
- Bachelor’s degree in software engineering, Computer Science, or a related field.
- 3+ years of experience as a Salesforce Developer with expertise in Apex, Lightning Web Components (LWC), Lightning Aura Component and Visualforce.
- Strong understanding of Salesforce data model, security model, and sharing settings.
- Experience with Salesforce declarative tools (Flows, Process Builder, Validation Rules, etc.).
- Familiarity with Salesforce deployment tools (Change Sets, The Ant, Github, Migration Tool etc.).
- Hands-on experience with API integrations (REST/SOAP) and authentication protocols (OAuth, SAML, JWT).
- Knowledge of SOQL, SOSL, and Salesforce governor limits.
- Stay up-to-date with Salesforce features and recommend improvements to enhance functionality.
- Must have Salesforce Platform Developer I certification (or equivalent experience).
- Must have Salesforce Certification Administrator certification (or equivalent experience).
- Excellent problem-solving skills and ability to work in a fast-paced environment.
- Ability to communicate technical concepts effectively to technical and non-technical stakeholders in English.
It Would Be Nice If You Had (Bonus, Optional):
- Salesforce Platform Developer II or other relevant Salesforce certifications.
- Experience with Experience Cloud.
- Knowledge of Agile development methodologies and tools like Jira or Azure DevOps.
- Experience with JavaScript, JQuery, HTML, and CSS for front-end customizations.
- Background in working with large datasets and data migration tools (Data Loader, Workbench, etc.)
- Understanding of AI-powered Salesforce features like Einstein Analytics, Einstein ChatBot.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Senior AI Engineer
Digital Transformation
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled Senior AI Engineer to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights platform with various enterprise systems.
In this role, you will work closely with theDigital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to enhance system integrations between Salesforce Service Cloud and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.
What You Will Do
- Development and Evolution of the AI Insights Project:
- Participate in the development and continuous improvement and expansion of AI Insights - our in-house tool to analyze all go-to-market data. Initially, the project focuses on analyzing Salesforce data to extract meaningful insights that can inform strategic decision-making across the organization. Gradually, it will ingest more business data from JIRA, Hubspot, My OPSWAT to make it more useful.
- Work with Digital Transformation Team to integrate AI Insights feature with Salesforce and other CRM platform.
- Work closely with CX leaders to implement agent coaching tool and customer intelligence analysis.
- Create tools to suggest solutions to customer support engineers, analyze customer sentiments, writing knowledge base.
- Development of Chatbot Platform:
- Responsible for the development, continuous improvement and maintenance for chatbots deployed for customer support, academy, and various internal integrations on Botpress.
- Develop custom extensions for chatbot to expand its capabilities, such as file upload integration for our MFT product, extensions to integrate with AI Insights, extensions to leverage our data lake.
- Train and fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
- Develop & Manage Custom Integrations with CRM platform
- Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions to increase CX operational efficiency rather than relying solely on off-the-shelf products.
What We Need From You
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
- Experience chatbot development platforms (Botpress, Microsoft Bot Framework, etc.)
- Experience in training custom LLMs
- Experience developing integrations for CRM Platforms like Salesforce, Hubspot, Netsuite
- Solid understanding of software development methodologies (Agile, Scrum, etc.).
- Good communication, collaboration, and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in one or more of the following programming languages: React, Python, Javascript, Node.js.
It Would Be Nice if You Have
- Certifications in AWS and Azure architecture
- Experience in front-end development
- Experience in data lake technologies (e.g., Azure Data Lake Storage, Azure Data Factory, Azure Databricks, Azure Synapse Analytics).
- Experience in designing customer support/customer service chatbots.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Senior Cybersecurity GRC Analyst
Cybersecurity Operations
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a highly skilled Senior GRC Analyst to join our dynamic cybersecurity team at OPSWAT. In this role, you will lead critical security and privacy compliance initiatives, ensuring that our organization adheres to industry standards, regulatory requirements, and internal policies. You will be instrumental in shaping our governance, risk management, and compliance (GRC) framework, focusing on protecting data confidentiality, integrity, and availability.
As a senior member of the GRC team, you will collaborate across technical and non-technical teams, drive policy development, manage security investigations, and oversee audit activities. Your expertise will support OPSWAT’s mission to maintain robust security certifications, meet vendor onboarding requirements, and proactively respond to evolving cyber threats.
What You Will be Doing
- Lead the development, review, and enforcement of security policies, procedures, and processes to ensure compliance with regulatory mandates (e.g., GDPR, CCPA) and industry standards such as NIST CSF, CIS18, ISO 27001, and SOC 2.
- Oversee the implementation and administration of GRC tools and platforms, driving automation to enhance compliance workflows and reporting.
- Manage and conduct complex security investigations, maintaining chain of custody and ensuring thorough documentation.
- Analyze security logs and data sets to identify anomalies, potential threats, and compliance gaps.
- Collaborate closely with IT, Cloud Operations, DevOps, and other technical teams to align security and privacy policies with technology infrastructure.
- Lead internal audits related to security policies and regulatory standards, identifying risks and driving remediation efforts.
- Coordinate responses to customer security questionnaires and vendor risk assessments, ensuring timely and accurate fulfillment.
- Develop and maintain data workflows, dashboards, and metrics to monitor GRC status and support decision-making.
- Handle personal data requests and privacy compliance activities in accordance with GDPR, CCPA, and other relevant regulations.
What We Need from You
- Proven experience (3+ years) in governance, risk, and compliance within cybersecurity or information security environments.
- Deep understanding of security frameworks such as NIST CSF, ISO 27001, SOC 2, and CIS Controls (CIS18), as well as privacy regulations including GDPR and CCPA.
- Technical understanding and background related to Information Systems, firewalls, Cloud environments, and networking technologies.
- Hands-on experience with GRC tools implementation, administration, and automation.
- Skilled in policy writing, internal audits, security investigations, and data analysis using queries and dashboards.
- Excellent organizational, project management, and communication skills, with the ability to engage both technical and non-technical stakeholders.
- Self-motivated, resourceful, and eager to stay current with emerging security threats and compliance trends.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Software Engineer (Python, JavaScript)
Digital Transformation
Vietnam
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a highly skilled and experienced Software Engineer (Fullstack) with deep expertise in Python, specifically with the FastAPI and Django frameworks. You will be a key member of our engineering team, responsible for designing, developing, and deploying robust, scalable, and high-performance web applications. The ideal candidate is a proactive problem-solver who can take ownership of the entire development lifecycle, from conceptualization to deployment and maintenance.
What You Will Be Doing
- Backend Development: Design, build, and maintain efficient, reusable, and reliable Python code using FastAPI for high-performance APIs and Django for complex, data-driven applications
- Frontend Development: Develop responsive and user-friendly web interfaces using modern JavaScript frameworks (e.g., React, …)
- System Architecture: Architect and implement scalable and secure full-stack solutions, ensuring seamless integration between frontend and backend components
- Database Management: Design and manage database schemas (e.g., PostgreSQL, MySQL) and work with ORMs like Django ORM and SQLAlchemy
- API Design & Integration: Develop and consume RESTful APIs and GraphQL endpoints, ensuring they are well-documented and optimized for performance
- Testing & QA: Write unit, integration, and end-to-end tests to ensure code quality, performance, and reliability
- DevOps & Deployment: Implement CI/CD pipelines and deploy applications using containerization technologies like Docker and orchestration tools like Kubernetes
What We Need From You
- Experience: 3+ years of professional experience in full-stack web development
- Python Expertise: Profound knowledge of Python and its ecosystem
- Framework Proficiency:
- Extensive hands-on experience with FastAPI for building high-performance, asynchronous APIs, and microservices-based architecture
- Strong experience with Django and Django REST Framework (DRF) for building large-scale applications
- Frontend Skills: Proficiency in HTML5, CSS3, and JavaScript (ES6+), along with experience in at least one modern frontend framework (React, …).
- Database Knowledge: Strong experience with relational databases (e.g., PostgreSQL, MySQL) and an understanding of NoSQL databases
- API Development: Solid understanding of RESTful API design principles
- Testing: Experience with testing frameworks like pytest
- Version Control: Proficiency with Git and Git workflows
Preferred:
- Experience working with or integrating external platforms such as Salesforce, Jira, or Databricks
- Familiarity with Large Language Models (LLMs), OpenAI APIs, or AI prompt engineering
- Understandingof ETL pipelines and their impact on application performance, with the ability to apply that knowledge to improve data-layer efficiency
- Cloud Platforms: Experience with cloud services (AWS, Google Cloud, or Azure)
- Containerization: Hands-on experience with Docker and Kubernetes
- CI/CD: Experience setting up and maintaining CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions)
- Asynchronous Programming: Deep understanding of Python's asyncio
- Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Apply for This Job
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the role
We are looking for a motivated Associate Software Engineer to join our Enterprise Platform team. This is a great opportunity to grow technical skills and contribute to OPSWAT’s cybersecurity products.
What You Will Do
- Assist in developing and maintaining software applications under guidance.
- Write clear, efficient code and learn best practices throughout the development lifecycle.
- Collaborate with team members to understand requirements and support feature development.
- Participate in code reviews and improve your coding skills based on feedback.
- Help troubleshoot and debug software issues.
- Document technical details as needed.
- Continuously learn and develop your skills with mentorship and hands-on experience.
What We Need from You
- At least 6 months experience programming with .NET, Python, ReactJS, or basic HTML/CSS.
- Basic understanding of software development processes (Agile, Scrum).
- Familiarity with programming fundamentals: data structures, algorithms, and software design principles.
- Experience using version control tools like Git.
- Some knowledge of REST APIs and testing concepts.
- Good problem-solving mindset and eagerness to learn.
- Strong curiosity, proactive and positive attitude.
- Basic communication skills and ability to work well in a team.
Nice to Have
- Basic knowledge or experience with cloud platforms (Azure, AWS).
- Familiarity with CI/CD and DevOps basics.
- Exposure to containerization tools like Docker.
- Interest in cybersecurity or related fields.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Data Engineering team is a vital component of OPSWAT's technology division, responsible for building and maintaining the foundational data infrastructure that supports the entire organization. The team's mission is to create a scalable, reliable, and secure data platform on Microsoft Azure, enabling data-driven decision-making across all business units. This involves designing and managing data warehouses and data lakes, developing robust data integration pipelines, and ensuring the quality and accessibility of data assets. A key strategic initiative for the team is the development and implementation of a Master Data Management (MDM) layer, which will play a critical role in enhancing data consistency and accuracy across various systems and applications.
What You Will be Doing
- Design and Maintenance of Azure Data Warehouse/Data Lake:
- Ensuring the performance, reliability, and security of the data platform, requiring proactive monitoring and optimization.
- Evaluate and implementing strategies to optimize the data warehouse and data lake for cost-effectiveness and efficiency, aligning with best practices for Azure data management
- Development of ETL/ELT pipelines on Azure, utilizing tools such as Azure Data Factory and Azure Databricks, to ingest and transform data from a variety of sources.
- Implementing data quality rules and processes to ensure the accuracy and reliability of the data within the platform
- Optimize data storage & computing resources for cost efficiency
- Proactively identify pipeline bottlenecks and performance issues
- Development and Implementation of Master Data Management (MDM) Layer: A key responsibility is to research and recommend suitable MDM tools and technologies available within the Azure ecosystem. Our goal is to establish a "single source of truth" for critical data entities, ensuring consistency and quality across all connected systems.
- Collaboration and Communication: The individual will work closely with product teams, sales and revenue operations, customer experience, and other stakeholders across the organization to understand their data requirements and deliver effective solutions that meet their needs. This requires the ability to explain complex technical concepts in a layman terms to non-technical audiences effectively.
- Risk management: ensure data warehouse availability & resiliency (during service outage, network issues, unexpected high loads, external attacks, disaster recovery, etc.)
- Define effective and measurable KPIs for the team and individual team members
- Team resource management & Key Man Dependency mitigations
- Strategic planning (at least 3 quarters in advance on team roadmap and vision)
- Study new technologies & industry trends and propose appropriate solutions for company’s need
What We Need from You
- Bachelor's degree in Computer Science, Data Engineering, or a related field.
- Minimum of 5 years of proven experience in data warehouse/data lake design, implementation. This experience should include hands-on work with core Azure data services such as Azure Data Lake, Azure Synapse Analytics, and Azure SQL Database.
- Extensive experience with ETL/ELT tools within the Azure ecosystem, including Azure Data Factory and Azure Databricks.
- A strong understanding of database architecture principles, encompassing both relational databases (e.g., Azure SQL Database, Azure Synapse Analytics) and the concepts of NoSQL databases for handling unstructured data.
- Project management skills - able to lead a project from beginning to end
- Experience in building and managing a data engineering team
- Experience in integrating data from multiple SaaS applications, including Salesforce, Hubspot, Netsuite, HRIS (e.g., Workday, ADP), and ZoomInfo.
- Experience in researching and implementing Master Data Management (MDM) solutions.
- Strong problem-solving, analytical, and troubleshooting skills are essential for this role.
It Would be Nice if You Had
- Good written and verbal communication skills, including the ability to collaborate effectively with cross-functional teams, are required.
- Experience with real-time data streaming technologies such as Azure Event Hubs or Kafka.
- Experience with DevOps practices and tools for automating data pipelines, such as Azure DevOps and CI/CD pipelines.
- Experience working in a Scrum Agile team.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a strategic and execution-focused Director of Supply Chain to lead the end-to-end fulfillment and delivery of OPSWAT’s hardware products. This role is pivotal in ensuring that our hardware solutions meet the highest standards of quality, branding, and customer experience. The ideal candidate will be based in our Tampa warehouse and will collaborate cross-functionally with Product Management, Creative, Sales, and Go-to-Market (GTM) teams.
What You Will Be Doing
- Lead and optimize the global supply chain strategy for OPSWAT’s hardware portfolio, ensuring timely and high-quality fulfillment.
- Collaborate with Product Managers to align hardware requirements with product roadmaps and technical specifications.
- Partner with the Marketing Creative team to ensure packaging and branding reflect OPSWAT’s identity and enhance unboxing experience.
- Work closely with Sales and GTM teams to ensure seamless delivery and a premium customer experience.
- Oversee procurement, inventory management, logistics, and vendor relationships.
- Implement and monitor KPIs to drive operational excellence and continuous improvement.
- Ensure compliance with international trade regulations and internal quality standards.
- Lead and mentor a high-performing supply chain team.
What We Need From You
- Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field; MBA preferred.
- 10+ years of experience in supply chain operations, preferably in hardware or technology sectors.
- Proven track record of managing global logistics, procurement, and fulfillment operations.
- Must possess a strong understanding of global compliance requirements, with a particular focus on export regulations and hardware specific controls when distributing goods across international borders.
- Strong understanding of ERP systems (e.g., NetSuite), demand planning, and inventory control.
- Excellent communication and cross-functional collaboration skills.
- Experience working in a fast-paced, high-growth environment.
What We Offer
- Be part of a mission-driven company protecting critical infrastructure worldwide.
- Collaborate with passionate, innovative professionals across the globe.
- Competitive compensation and benefits package.
- Opportunities for growth and leadership in a dynamic industry.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We seek a dedicated and experienced Hardware Fulfillment Technician to oversee the imaging, testing, and shipment of OPSWAT hardware for customer orders worldwide.
The ideal candidate will be a general expert in “everything” hardware, from Servers and desktops to IoT hardware. You will understand how hardware integrates to make a system, including discovering bottlenecks and performance issues with recommendations to improve our processes.
You will be responsible for improving our imaging processes and fulfillment strategies.
This is an in-office position based in our Tampa office.
What You Will Be Doing
- Work in a team responsible for imaging OPSWAT hardware according to customer orders and standard operating procedures.
- Perform Quality Assurance (QA) and Quality Control (QC) testing to ensure all hardware meets OPSWAT's high standards.
- Create and help troubleshoot any software issues discovered during the fulfillment process.
- Oversee the packing and preparation of hardware for shipment.
- Update internal technical knowledge and assist in maintaining a design library.
- Collaborate with other departments to ensure timely and accurate fulfillment of orders.
- Maintain compliance with industry standards and regulations.
- Monitor processes for efficiency and suggest improvements where necessary.
- Ensure all fulfillment activities are documented accurately.
- Resolve any issues related to hardware fulfillment promptly.
What We Need From You
- Strong understanding of hardware imaging and QA/QC processes.
- Strong knowledge of Operating Systems (Windows, Linux).
- Strong knowledge of individual hardware components.
- Excellent problem-solving skills and attention to detail.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in using inventory management and tracking software.
- Familiarity with cybersecurity hardware is a plus.
#LI-ONSITE
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
We are looking for a L1/L2 IT Global Service Desk Analyst to join our IT team in Romania. As part of a larger team, you will be assisting with different projects, troubleshooting, resolving technical issues, and adding value to the overall global service desk. You will get exposure to OPSWAT’s IT leaders, work at a global service desk, and an opportunity to gain experience with the technical operations of a large organization dedicated to supporting the critical infrastructure of the world.
What You Will be Doing
- Hands-on interaction with different departments and people.
- Respond to user requests globally for service, troubleshooting problems and help develop solutions.
- Troubleshooting and supporting on-premises and cloud infrastructure issues.
- Assist and execute cloud production deployments based on playbooks
- Access management and securing customer data.
- Participate in business resiliency exercises and the incident response lifecycle.
- Work on incident and event correlation, fidelity related to incident monitoring, alerting, and management processes.
- Administration of identity & access management, vulnerability management, patch management, and endpoint management programs.
- Level 1 and Level 2 technical support for service requests and incidents.
- Contribute on IT Asset management.
What We Need from You
- Bachelor’s degree in computer science, or related majors.
- Proficient with Windows 10/11, Windows Server and/or Linux systems Server. Basic understanding of macOS
- Strong Microsoft Office 365 administration skills
- Basic understanding of networking and print services
- A can-do attitude and willingness to engage with departments and people.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Demonstrated understanding of Cyber Security, Security Operations, and Incident Response.
- Strong oral and written communications skills.
- An ability to quickly assess issues, prioritize associated tasks, and efficiently manage time to resolve requests.
- Understanding of and passion for computers, technology, and learning.
- Eager to learn and grow in a fast-paced environment.
It Would be Nice if You Had
- One major Cloud provider (access management, networking, compute, serverless, databases, monitoring)
- Basic understanding of ITIL concepts – asset management, incident management, and service management, etc.
- Understanding of Security and Risk frameworks such as NIST CSF/800-53/800-171, Cyber Kill Chain, MITRE ATT&CK, OWASP, CSA, etc.
- Knowledge of SIEM, threat intelligence platforms, vulnerability assessment tools, Cloud platforms, EDR, Cyber threats, attack vectors, exploitation methods, IOC and TTP's, Infrastructure and Application security in a distributed environment.
- Knowledge of Cyber Security concepts, Cloud Platform Security, Risk Assessment, Network Security, IAM, Data Security and Governance.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
The Data Engineering team is a vital component of OPSWAT's technology division, responsible for building and maintaining the foundational data infrastructure that supports the entire organization. The team's mission is to create a scalable, reliable, and secure data platform on Microsoft Azure, enabling data-driven decision-making across all business units. This involves designing and managing data warehouses and data lakes, developing robust data integration pipelines, and ensuring the quality and accessibility of data assets. A key strategic initiative for the team is the development and implementation of a Master Data Management (MDM) layer, which will play a critical role in enhancing data consistency and accuracy across various systems and applications.
What You Will be Doing
- Design and Maintenance of Azure Data Warehouse/Data Lake:
- Ensuring the performance, reliability, and security of the data platform, requiring proactive monitoring and optimization.
- Evaluate and implementing strategies to optimize the data warehouse and data lake for cost-effectiveness and efficiency, aligning with best practices for Azure data management
- Development of ETL/ELT pipelines on Azure, utilizing tools such as Azure Data Factory and Azure Databricks, to ingest and transform data from a variety of sources.
- Implementing data quality rules and processes to ensure the accuracy and reliability of the data within the platform
- Optimize data storage & computing resources for cost efficiency
- Proactively identify pipeline bottlenecks and performance issues
- Development and Implementation of Master Data Management (MDM) Layer: A key responsibility is to research and recommend suitable MDM tools and technologies available within the Azure ecosystem. Our goal is to establish a "single source of truth" for critical data entities, ensuring consistency and quality across all connected systems.
- Collaboration and Communication: The individual will work closely with product teams, sales and revenue operations, customer experience, and other stakeholders across the organization to understand their data requirements and deliver effective solutions that meet their needs. This requires the ability to explain complex technical concepts in a layman terms to non-technical audiences effectively.
- Risk management: ensure data warehouse availability & resiliency (during service outage, network issues, unexpected high loads, external attacks, disaster recovery, etc.)
- Define effective and measurable KPIs for the team and individual team members
- Team resource management & Key Man Dependency mitigations
- Strategic planning (at least 3 quarters in advance on team roadmap and vision)
- Study new technologies & industry trends and propose appropriate solutions for company’s need
What We Need from You
- Bachelor's degree in Computer Science, Data Engineering, or a related field.
- Minimum of 3 years of proven experience in data warehouse/data lake design, implementation. This experience should include hands-on work with core Azure data services such as Azure Data Lake, Azure Synapse Analytics, and Azure SQL Database.
- Extensive experience with ETL/ELT tools within the Azure ecosystem, including Azure Data Factory and Azure Databricks.
- A strong understanding of database architecture principles, encompassing both relational databases (e.g., Azure SQL Database, Azure Synapse Analytics) and the concepts of NoSQL databases for handling unstructured data.
- Project management skills - able to lead a project from beginning to end
- Experience in building and managing a data engineering team
- Experience in integrating data from multiple SaaS applications, including Salesforce, Hubspot, Netsuite, HRIS (e.g., Workday, ADP), and ZoomInfo.
- Experience in researching and implementing Master Data Management (MDM) solutions.
- Strong problem-solving, analytical, and troubleshooting skills are essential for this role.
It Would be Nice if You Had
- Good written and verbal communication skills, including the ability to collaborate effectively with cross-functional teams, are required.
- Experience with real-time data streaming technologies such as Azure Event Hubs or Kafka.
- Experience with DevOps practices and tools for automating data pipelines, such as Azure DevOps and CI/CD pipelines.
- Experience working in a Scrum Agile team.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
An Office Manager is responsible for ensuring the smooth operation of the office environment. This role involves managing administrative tasks, coordinating office activities, and providing support to staff and management. The Office Manager acts as the central point of contact within the office and is essential for maintaining an efficient and productive workplace.
What You Will be Doing
1. Administrative Support:
- Oversee day-to-day office operations.
- Manage office supplies inventory and place orders when necessary - vendor management.
- Maintain office equipment and arrange for necessary repairs or replacements.
- Handle incoming and outgoing correspondence, including mail, emails, and phone calls.
- Organize and schedule meetings, appointments, and travel arrangements.
2. Office Coordination:
- Liaise with other departments and external partners to coordinate office activities.
- Ensure office layout is functional and presentable, managing any required changes or upgrades.
- Coordinate with IT support to manage office technology needs and assets inventory.
- Supervise office cleaning and maintenance to ensure a tidy and safe work environment.
- Responsible of swag kit items and company branded products distribution for Israel office.
3. Financial Duties:
- Manage office budgets, including tracking expenses, processing invoices and payments registration.
- Assist in payroll processing and employee expense reports.
4. Compliance and Safety:
- Ensure the office complies with all relevant health and safety regulations.
- Monitor office security protocols.
- Maintain confidentiality of sensitive information and ensure compliance with data protection policies.
5. Event Planning:
- Organize office events, including meetings, conferences, and staff celebrations.
- Coordinate logistics for corporate events, such as venue booking, catering, and transportation.
What We Need from You
- Strong organizational, multitasking abilities and attention to details.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and office management software.
- Basic accounting knowledge and budget management skills.
- Ability to work independently and handle confidential information with discretion.
- A bachelor’s degree in business administration or a related field is preferred.
- Minimum of 3-5 years of experience in office management or a similar role.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
At OPSWAT, we’re on a mission to protect the world’s most critical infrastructure. As a U.S.-based cybersecurity leader, we specialize in developing solutions for threat prevention and process creation for secure data transfer and safe device access. With our rapidly growing R&D presence in Hungary, we are expanding the global team.
We are looking for a driven and passionate Salesforce Business Analyst to join our international team. You will be part of a team of 8 people. Your focus will include supporting the business growth of our Sales and Revenue Operations and designing solutions within our CRM systems.
What You Will be Doing
- Support business growth by designing solutions both within our CRM (Salesforce) and external go-to-market systems integrated with it. This includes system design for sales, sales engineer, marketing, and product teams.
- Work closely with Sales and Revenue Operations to enhance the customer engagement process, from discovery, to closing deal, invoicing and then support onboarding. Automation is a priority to speed-up our sales process.
- Document our go-to-market applications landscape, provide audit proof, and implement best practices for data governance, security, and compliance within Salesforce and integrated applications.
- Implement and maintain strategies to ensure data hygiene and data quality within Salesforce and interconnected systems. System design should have our data lake strategy in mind (in collaboration with Enterprise Data team) to centrally store all customer and business data in one place.
- Support the deployment, configuration, and optimization of other sales applications integrated with Salesforce, such as Hubspot, Clari, Allbound, Zoominfo, LinkedIn Sales Navigator, and Cognism.
- Manages Salesforce sandboxes, development environment, and review changes raised by team members.
- Support innovation efforts, potentially leveraging AI and machine learning technologies to extract insights and improve sales and revenue processes.
- Provide heightened sales support during quarter-closing period
What We Need from You
- Bachelor’s degree in Management Information Systems, Computer Science, or a related field.
- 3+ years experience as a Salesforce Architect, Business Analyst, or similar technical role with a focus on Sales and Revenue Operations systems.
- Extensive experience with CRM systems (Salesforce, SugarCRM, Netsuite, Hubspot, etc.), specifically Sales Cloud, Service Cloud, and Configuration, Pricing, & Quoting (CPQ).
- Deep understanding of Go-To-Market processes across sales, marketing, and post-sales customer experience (Support, CSM, Professional Services).
- Experience with agile project management methodologies.
- Ability to manage multiple stakeholders and prioritize tasks in a dynamic environment.
- Strong analytical and problem-solving skills.
It Would be Nice if You Had
- Prior experience supporting software product company or SaaS firm in high-growth mode.
- Experience working with data warehouses and reporting tool like PowerBI.
- Experience leveraging artificial intelligence and machine learning technologies to drive innovation and improve business processes
Why You'll Love Working Here
- Stable, growing international company background with an exceptional customer group
- The newest technology environment
- Extra benefits – supported sport activities (kettlebell training and football), massage, language courses, equipped kitchen etc
- Attractive working environment – nice office full of accessories (fruits every day, coffee, breakfast, tea etc.)
- Regular team events and Happy Hour activities
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
What You Will Do:
• Support business growth by designing solutions both within our CRM (Salesforce) and external go-to-market systems integrated with it. This includes system design for sales, sales engineer, marketing, and product teams.
• Work closely with Sales and Revenue Operations to enhance the customer engagement process, from discovery, to closing deal, invoicing and then support onboarding. Automation is a priority to speed-up our sales process.
• Document our go-to-market applications landscape, provide audit proof, and implement best practices for data governance, security, and compliance within Salesforce and integrated applications.
• Implement and maintain strategies to ensure data hygiene and data quality within Salesforce and interconnected systems. System design should have our data lake strategy in mind (in collaboration with Enterprise Data team) to centrally store all customer and business data in one place.
• Support the deployment, configuration, and optimization of other sales applications integrated with Salesforce, such as Hubspot, Clari, Allbound, Zoominfo, LinkedIn Sales Navigator, and Cognism.
• Manages Salesforce sandboxes, development environment, and review changes raised by team members.
• Support innovation efforts, potentially leveraging AI and machine learning technologies to extract insights and improve sales and revenue processes.
• Provide heightened sales support during quarter-closing period
What We Need From You:
• Bachelor’s degree in Management Information Systems, Computer Science, or a related field.
• 3+ years experience as a Salesforce Architect, Business Analyst, or similar technical role with a focus on Sales and Revenue Operations systems.
• Extensive experience with CRM systems (Salesforce, SugarCRM, Netsuite, Hubspot, etc.), specifically Sales Cloud, Service Cloud, and Configuration, Pricing, & Quoting (CPQ).
• Deep understanding of Go-To-Market processes across sales, marketing, and post-sales customer experience (Support, CSM, Professional Services).
• Experience with agile project management methodologies.
• Ability to manage multiple stakeholders and prioritize tasks in a dynamic environment.
• Strong analytical and problem-solving skills.
It Would Be Great If You Also Had:
• Prior experience supporting software product company or SaaS firm in high-growth mode.
• Experience working with data warehouses and reporting tool like PowerBI.
• Experience leveraging artificial intelligence and machine learning technologies to drive innovation and improve business processes
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Position:
We are seeking an innovative, experienced and hands-on Salesforce Developer to develop custom solutions for our Salesforce platform. OPSWAT is committed to leveraging automation, tighter application integration, and AI to drive business growth across departments like Sales, Revenue Operations, Customer Experience, and Legal. This role will be crucial in partnering with Digital Transformation and other platform teams to achieve these goals.
What You Will Be Doing
- Design, develop, test, and deploy custom Salesforce solutions, including Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC).
- Collaborate with business stakeholders to gather requirements and translate them into scalable and efficient Salesforce solutions.
- Customize and configure Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs.
- Develop and maintain integrations between Salesforce and external systems using REST/SOAP APIs, middleware, and third-party applications.
- Implement automation using Flows, Process Builder, and Workflow Rules to optimize business processes.
- Troubleshoot and resolve Salesforce issues, ensuring system reliability and performance.
- Maintain documentation for technical solutions, system configurations, and best practices.
- Ensure compliance with security and governance standards in Salesforce development.
What We Need From You:
- Bachelor’s degree in software engineering, Computer Science, or a related field.
- 3+ years of experience as a Salesforce Developer with expertise in Apex, Lightning Web Components (LWC), Lightning Aura Component and Visualforce.
- Strong understanding of Salesforce data model, security model, and sharing settings.
- Experience with Salesforce declarative tools (Flows, Process Builder, Validation Rules, etc.).
- Familiarity with Salesforce deployment tools (Change Sets, The Ant, Github, Migration Tool etc.).
- Hands-on experience with API integrations (REST/SOAP) and authentication protocols (OAuth, SAML, JWT).
- Knowledge of SOQL, SOSL, and Salesforce governor limits.
- Stay up-to-date with Salesforce features and recommend improvements to enhance functionality.
- Must have Salesforce Platform Developer I certification (or equivalent experience).
- Must have Salesforce Certification Administrator certification (or equivalent experience).
- Excellent problem-solving skills and ability to work in a fast-paced environment.
- Ability to communicate technical concepts effectively to technical and non-technical stakeholders in English.
It Would Be Nice If You Had (Bonus, Optional):
- Salesforce Platform Developer II or other relevant Salesforce certifications.
- Experience with Experience Cloud.
- Knowledge of Agile development methodologies and tools like Jira or Azure DevOps.
- Experience with JavaScript, JQuery, HTML, and CSS for front-end customizations.
- Background in working with large datasets and data migration tools (Data Loader, Workbench, etc.)
- Understanding of AI-powered Salesforce features like Einstein Analytics, Einstein ChatBot.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled Senior AI Engineer to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights platform with various enterprise systems.
In this role, you will work closely with theDigital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to enhance system integrations between Salesforce Service Cloud and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.
What You Will Do
- Development and Evolution of the AI Insights Project:
- Participate in the development and continuous improvement and expansion of AI Insights - our in-house tool to analyze all go-to-market data. Initially, the project focuses on analyzing Salesforce data to extract meaningful insights that can inform strategic decision-making across the organization. Gradually, it will ingest more business data from JIRA, Hubspot, My OPSWAT to make it more useful.
- Work with Digital Transformation Team to integrate AI Insights feature with Salesforce and other CRM platform.
- Work closely with CX leaders to implement agent coaching tool and customer intelligence analysis.
- Create tools to suggest solutions to customer support engineers, analyze customer sentiments, writing knowledge base.
- Development of Chatbot Platform:
- Responsible for the development, continuous improvement and maintenance for chatbots deployed for customer support, academy, and various internal integrations on Botpress.
- Develop custom extensions for chatbot to expand its capabilities, such as file upload integration for our MFT product, extensions to integrate with AI Insights, extensions to leverage our data lake.
- Train and fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
- Develop & Manage Custom Integrations with CRM platform
- Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions to increase CX operational efficiency rather than relying solely on off-the-shelf products.
What We Need From You
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
- Experience chatbot development platforms (Botpress, Microsoft Bot Framework, etc.)
- Experience in training custom LLMs
- Experience developing integrations for CRM Platforms like Salesforce, Hubspot, Netsuite
- Solid understanding of software development methodologies (Agile, Scrum, etc.).
- Good communication, collaboration, and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in one or more of the following programming languages: React, Python, Javascript, Node.js.
It Would Be Nice if You Have
- Certifications in AWS and Azure architecture
- Experience in front-end development
- Experience in data lake technologies (e.g., Azure Data Lake Storage, Azure Data Factory, Azure Databricks, Azure Synapse Analytics).
- Experience in designing customer support/customer service chatbots.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a highly skilled Senior GRC Analyst to join our dynamic cybersecurity team at OPSWAT. In this role, you will lead critical security and privacy compliance initiatives, ensuring that our organization adheres to industry standards, regulatory requirements, and internal policies. You will be instrumental in shaping our governance, risk management, and compliance (GRC) framework, focusing on protecting data confidentiality, integrity, and availability.
As a senior member of the GRC team, you will collaborate across technical and non-technical teams, drive policy development, manage security investigations, and oversee audit activities. Your expertise will support OPSWAT’s mission to maintain robust security certifications, meet vendor onboarding requirements, and proactively respond to evolving cyber threats.
What You Will be Doing
- Lead the development, review, and enforcement of security policies, procedures, and processes to ensure compliance with regulatory mandates (e.g., GDPR, CCPA) and industry standards such as NIST CSF, CIS18, ISO 27001, and SOC 2.
- Oversee the implementation and administration of GRC tools and platforms, driving automation to enhance compliance workflows and reporting.
- Manage and conduct complex security investigations, maintaining chain of custody and ensuring thorough documentation.
- Analyze security logs and data sets to identify anomalies, potential threats, and compliance gaps.
- Collaborate closely with IT, Cloud Operations, DevOps, and other technical teams to align security and privacy policies with technology infrastructure.
- Lead internal audits related to security policies and regulatory standards, identifying risks and driving remediation efforts.
- Coordinate responses to customer security questionnaires and vendor risk assessments, ensuring timely and accurate fulfillment.
- Develop and maintain data workflows, dashboards, and metrics to monitor GRC status and support decision-making.
- Handle personal data requests and privacy compliance activities in accordance with GDPR, CCPA, and other relevant regulations.
What We Need from You
- Proven experience (3+ years) in governance, risk, and compliance within cybersecurity or information security environments.
- Deep understanding of security frameworks such as NIST CSF, ISO 27001, SOC 2, and CIS Controls (CIS18), as well as privacy regulations including GDPR and CCPA.
- Technical understanding and background related to Information Systems, firewalls, Cloud environments, and networking technologies.
- Hands-on experience with GRC tools implementation, administration, and automation.
- Skilled in policy writing, internal audits, security investigations, and data analysis using queries and dashboards.
- Excellent organizational, project management, and communication skills, with the ability to engage both technical and non-technical stakeholders.
- Self-motivated, resourceful, and eager to stay current with emerging security threats and compliance trends.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
Summary
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a highly skilled and experienced Software Engineer (Fullstack) with deep expertise in Python, specifically with the FastAPI and Django frameworks. You will be a key member of our engineering team, responsible for designing, developing, and deploying robust, scalable, and high-performance web applications. The ideal candidate is a proactive problem-solver who can take ownership of the entire development lifecycle, from conceptualization to deployment and maintenance.
What You Will Be Doing
- Backend Development: Design, build, and maintain efficient, reusable, and reliable Python code using FastAPI for high-performance APIs and Django for complex, data-driven applications
- Frontend Development: Develop responsive and user-friendly web interfaces using modern JavaScript frameworks (e.g., React, …)
- System Architecture: Architect and implement scalable and secure full-stack solutions, ensuring seamless integration between frontend and backend components
- Database Management: Design and manage database schemas (e.g., PostgreSQL, MySQL) and work with ORMs like Django ORM and SQLAlchemy
- API Design & Integration: Develop and consume RESTful APIs and GraphQL endpoints, ensuring they are well-documented and optimized for performance
- Testing & QA: Write unit, integration, and end-to-end tests to ensure code quality, performance, and reliability
- DevOps & Deployment: Implement CI/CD pipelines and deploy applications using containerization technologies like Docker and orchestration tools like Kubernetes
What We Need From You
- Experience: 3+ years of professional experience in full-stack web development
- Python Expertise: Profound knowledge of Python and its ecosystem
- Framework Proficiency:
- Extensive hands-on experience with FastAPI for building high-performance, asynchronous APIs, and microservices-based architecture
- Strong experience with Django and Django REST Framework (DRF) for building large-scale applications
- Frontend Skills: Proficiency in HTML5, CSS3, and JavaScript (ES6+), along with experience in at least one modern frontend framework (React, …).
- Database Knowledge: Strong experience with relational databases (e.g., PostgreSQL, MySQL) and an understanding of NoSQL databases
- API Development: Solid understanding of RESTful API design principles
- Testing: Experience with testing frameworks like pytest
- Version Control: Proficiency with Git and Git workflows
Preferred:
- Experience working with or integrating external platforms such as Salesforce, Jira, or Databricks
- Familiarity with Large Language Models (LLMs), OpenAI APIs, or AI prompt engineering
- Understandingof ETL pipelines and their impact on application performance, with the ability to apply that knowledge to improve data-layer efficiency
- Cloud Platforms: Experience with cloud services (AWS, Google Cloud, or Azure)
- Containerization: Hands-on experience with Docker and Kubernetes
- CI/CD: Experience setting up and maintaining CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions)
- Asynchronous Programming: Deep understanding of Python's asyncio
- Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
