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Digital Intelligence & Cyber Security | Customer Stories

Transforming Cybercrime Investigations with OPSWAT's MetaDefender Core

A Breakthrough Solution Empowered Specialized Research Teams in Computer Triage and Malware Detection
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About the Company: Our MetaDefender Core customer is a prominent but secretive research team that tackles the issue of computer crime by focusing on critical gaps in the field of information security that are unaddressed by commercial tools or standard computer forensic techniques. Commonly supporting law enforcement, the organization performs important work in computer triage and examinations, handling a daunting backlog of computers criminals use for every aspect of criminal activity. Detecting, identifying, and understanding malware discovered on criminals’ machines is a critical function for this customer.

What's the story? This investigation team plays a pivotal role in supporting law enforcement agencies with endpoint analysis and examinations, scrutinizing a substantial backlog of criminal computers. At the heart of their mission lies the essential task of detecting, identifying, and parsing malware found on these machines—a task made daunting by the sheer volume of cases and evolving threat landscape. This case study delves into the sizable impact of OPSWAT’s MetaDefender Core, demonstrating how it enhances and revolutionizes methodologies for investigating computer-related offenses.

Due to the nature of the business, the name of the organization featured in this story has been kept anonymous in order to protect the integrity of their work.

INDUSTRY:

Digital Investigations

PRODUCT USED

MetaDefender Core

KEY TECHNOLOGIES:

Multiscanning

The cost of cybercrime is soaring, and the figures are astonishing. The financial impact of the damage inflicted by global cybercrime is expected to rise by 15% each year for the next three years, reaching an alarming $10.5 trillion USD per year by 2025; but it's not just about the money. Cybercrime brings a wide array of consequences, including data loss, stolen funds, decreased productivity, theft of ideas, personal and financial data breaches, fraud, business disruptions, reputational damage, and more.

This case study details how a dedicated cybercrime investigation team used OPSWAT's MetaDefender Core with Multiscanning technology to detect, identify, and analyze malware found on computers.

Streamlining Malware Analysis

The specialized research team faced several significant challenges, including:

  • Backlog: The constant accumulation of caseloads
  • Time: Pressing deadlines
  • Volume: Increasing volume of triage work in addition to backlogs

On average, the team was spending one to three days manually analyzing a single computer for malware. This manual process was not only time-consuming and expensive, but also essential. Understanding that they needed a technical solution to replace this approach, the team looked for a faster, more efficient, and reliable way to scan computers. Their goal was to achieve this through an automated process that could overcome the limitations of the traditional "one-computer-at-a-time" method.

After a rigorous search, the team chose OPSWAT's MetaDefender Core, which can support as many as 30 built-in antivirus engines for simultaneous scans.

Diagram showing OPSWAT's "MetaDefender" security solutions. Features include "Multiscanning", "CDR", "DLP", and more.

Advanced Computer Triage

Implementing MetaDefender Core brought the team the following results: 

Reduced Triage Time

The team saw a significant reduction in triage time, with scans that once took one to three days now being completed in minutes or, at worst, hours. This dramatic increase in speed was a game-changer, allowing them to process cases more swiftly.

Minimized Human Resource Requirements

Automation eliminated the need for extensive manual analysis, reducing the human resource requirements for each case. This freed up the team to focus on more critical aspects of their investigations.

Enhanced Reliability and Consistency

With MetaDefender Core, reliability and consistency were significantly improved. Automated scans removed the potential for human error and ensured that no stone was left unturned in the search for malware threats.

Eliminated Manual Oversight and Control

The need for manual oversight and control was eliminated, allowing the team to set MetaDefender Core to work on multiple cases simultaneously, further speeding up their operations.

By reducing triage times, minimizing resource requirements, and enhancing reliability through automation, the team can now more efficiently combat the evolving landscape of digital threats. This success story is a testament to the power of OPSWAT’s innovative spirit and how industry-leading technology is changing the fight against cybercrime.

Discover how OPSWAT's MetaDefender Core can benefit your organization; reach out to an OPSWAT expert today.

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