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Government | Customer Stories

OPSWAT Helps a Government Agency Secure Digital Evidence and Accelerate Investigations

Improving evidence handling and investigation speed with secure, automated file analysis.
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About the Company: This regional government agency provides forensic science services, including digital evidence analysis, to law enforcement across multiple jurisdictions. With numerous forensic laboratories under its purview, the agency supports criminal investigations by examining electronic devices and digital files submitted as part of legal proceedings.

What's the Story? The agency faced a critical challenge: how to safely analyze digital evidence from seized devices without compromising forensic tools or slowing investigations. Many files collected during seizures contained embedded malware, and traditional methods for vetting them were slow and insufficient. With increasing volumes of evidence and escalating cyber risks, delays in verifying file safety impacted case timelines.

By integrating OPSWAT MetaDefender Core and MetaDefender Sandbox into their forensic process, the agency implemented a multi-layered security approach that eliminated malware risks, protected forensic tools, and sped up digital evidence analysis.

Due to the nature of the business, the name of the organization featured in this story has been kept anonymous in order to protect the integrity of their work.

INDUSTRY:

Law Enforcement & Digital Forensics

LOCATION:

India

SIZE:

Government Department With Multiple Regional Forensic Labs

PRODUCTS USED:

MetaDefender Core™
MetaDefender Sandbox™

Malware in Seized Files Delayed Investigations

Forensic science agencies around the world are feeling the pressure to modernize their digital evidence handling procedures. According to IBM, digital evidence is present in 90% of criminal cases with continued growth and demand for digital forensics expertise on the horizon. For law enforcement agencies, the integrity and speed of forensic analysis can directly influence the outcome of criminal cases. 

Nowhere is this more critical than in digital forensics, an area where malware can lurk inside evidence collected from suspects, potentially corrupting tools or delaying justice. U.S. Courts data indicates that the median duration of criminal cases is about 7 months and 10 months for civil cases. This extended timeframe requires law enforcement to manage large volumes of digital evidence over time, increasing the need for strong cybersecurity protocols to ensure its integrity. 

Though specific time frames and processes vary in length from country to country, similar security challenges are universal—with our client being no exception. Faced with an increasing volume of digital evidence, from mobile phones and laptops to external drives and cloud-based data, the agency needed to ensure that malicious files didn’t compromise their systems or investigative accuracy.

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The volume of digital evidence we handle has grown dramatically over the past few years. But many of these files are infected with deeply embedded malware. If one of those slips through, it could contaminate our forensic environment or delay an entire case.

Lab Director

This risk wasn’t theoretical. Legacy antivirus tools often failed to detect sophisticated threats hidden in common file types. Meanwhile, manual analysis methods were slow and resource-intensive, leading to significant backlogs in evidence processing. 

“In some instances, we couldn’t even start analysis for days because of bottlenecks in the malware scanning process. That simply wasn’t sustainable with the kind of caseload we’re expected to manage.” - Lab Director

Integrating Multi-Layered Threat Prevention

By implementing OPSWAT’s advanced threat prevention solutions, the agency transformed its evidence intake process. Every digital artifact now passes through a multiscanning and behavioral analysis pipeline before reaching forensic tools.

  • Metascan™ Multiscanning with 30+ AV Engines: MetaDefender Core scanned all digital files using over 30 anti-malware engines, dramatically increasing detection rates compared to single-engine antivirus tools.
  • Enhanced Malware Analysis: Suspicious or unknown files were automatically emulated in a secure sandbox environment to observe their real-time behavior, revealing sophisticated threats that signature-based detection would miss.
  • Advanced Threat Intelligence: With OPSWAT’s Similarity Search powered by machine learning and AI, Pattern Search, and Reputation Search API, our client was able to detect and hunt cyberthreats with greater speed and efficiency, gaining actionable insights to support ongoing investigations.
Graphic of secure forensic investigation process for law enforcement agencies using OPSWAT technologies
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With OPSWAT’s multiscanning capabilities and emulation-based sandbox, we get both depth and speed. Files are cleared or flagged in minutes, not hours.

Cybersecurity Specialist

The Outcome: Faster Investigations, Safer Evidence Handling

The impact was immediate and measurable across the agency’s forensic workflows:

100% of Files Scanned Pre-Analysis

Every file from seized devices was now verified safe before forensic examination, eliminating risks to analysis tools and results integrity.

Malware Risk Eliminated

Embedded threats in files were proactively neutralized using Deep CDR™, with advanced threats undergoing thorough analysis using OPSWAT’s emulation-based sandbox.

Faster Case Processing

Automation reduced file clearance time from hours to minutes, accelerating case timelines and enabling law enforcement to act faster.

Minimized Incidents of Tool Corruption

Since deployment, failures or disruptions in forensic tools across labs have seen a substantial reduction.

Modern Threat Prevention for Enhanced Forensics

For a forensic science agency operating in a high-stakes environment, secure and efficient evidence handling is essential. OPSWAT MetaDefender Core and Sandbox equipped this government agency with the tools to ensure every digital artifact entering their labs was free of threats, fully traceable, and ready for analysis.

By modernizing their scanning infrastructure with multiscanning, behavioral analysis, and global threat intelligence, the agency now enables faster case resolutions, improved forensic reliability, and safer handling of digital evidence.

Ready to protect your critical workflows from file-based threats?

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