The importance of comprehensive cybersecurity measures across industries cannot be overstated. While sectors like finance and healthcare have long been at the forefront of cybersecurity concerns, another critical area that demands our attention is water utilities. As we saw in the recent breach of the Aliquippa Water Authority and the series of additional hacks that followed, the protection of water infrastructure against cyberthreats is not only essential for the uninterrupted flow of clean water, but also for the overall well-being and safety of communities.
The Vulnerabilities of Water Infrastructure
OPSWAT Senior Product Manager Mark Toussaint talks to Gray TV in Washington D.C. about the risk of cyberattacks on water utilities.
Water utilities are becoming increasingly reliant on digital systems to manage and control various aspects of their operations. From water treatment plants to distribution networks, many processes are now automated and remotely monitored. While this technological integration brings efficiency and optimization, it also exposes these critical systems to potential cyberthreats.
Consequences of Cyberattacks on Water Utilities

Disruption of Service
A cyberattack on water utilities can lead to disruptions in the supply of clean water to communities. This not only inconveniences residents but also poses significant health risks.

Water Quality Compromise
Cyber intrusions can manipulate water treatment processes, leading to the compromise of water quality. Contaminated water can have severe health implications and may result in widespread illness.

Infrastructure Damage
Malicious actors might target the physical infrastructure of water facilities, causing damage to pumps, valves, and other critical components. The financial and logistical consequences of repairing such damage can be immense.
Unique Challenges in Protecting Water Utilities

Legacy Systems
Many water utilities still operate with legacy systems that were not originally designed with cybersecurity in mind. Retrofitting these systems to meet modern security standards poses a significant challenge.

Interconnected Networks
Water utilities are often part of larger smart city initiatives, where they are interconnected with other essential services. This interconnectedness increases the potential attack surface and requires comprehensive security measures.

Limited Resources
Many smaller municipalities that oversee water and wastewater management simply do not have the budget or resources to adequately manage cybersecurity needs. This leads to an increased risk for breaches.

Lack of Regulation
When it comes to water utilities, the industry is not regulated by enforceable cybersecurity requirements. This inherently makes these essential entities more vulnerable, forcing them to look to guidelines set for other industries for direction.
The Role of Cybersecurity
As a market leader in critical infrastructure protection (CIP) cybersecurity, OPSWAT understands what it takes to secure these essential environments. With purpose-built solutions, technologies, training, and support programs that cover organizations from the plant floor to C-Suite, these are four key areas OPSWAT can help as a single cybersecurity provider:

Preventive Measures
Implementing comprehensive cybersecurity measures involves a combination of security gateways (or data diodes), intrusion detection and prevention systems (IDPS), defense-in-depth removable media security, transient cyber asset protection, and regular security audits. By investing in these preventive measures, water utilities can significantly reduce the risk of cyberattacks.

Compliance
With the increasing rate of nation-state attacks on water utilities, governments and regulators are constantly re-evaluating recommended guidelines. OPSWAT solutions consider these key compliance factors in design, and through implementation, simplify the complexities of staying ahead of the regulation curve.

Employee Training
Human error remains a common entry point for cyberthreats. Coupled with a growing workforce gap and ultimately, limited human resources, comprehensive training programs for water utility staff can raise awareness about potential threats and instill best practices to mitigate risks. OPSWAT Academy provides practical, flexible, and affordable CIP cybersecurity training and certifications to keep operators and employees on top of the latest knowledge.

Incident Response Plans
Despite all preventive measures, no system is entirely invulnerable. Having well-defined incident response plans ensures that water utilities can react swiftly and effectively in the event of a cyberattack, minimizing potential damage. Learn how OPSWAT Professional Services can help with 24x7x365 expertise.
A More Secure Tomorrow
In an era where technology is transforming the way we manage essential services, the significance of cybersecurity in water utilities simply cannot be emphasized enough. Building a perimeter of defense around these critical systems is not just a matter of data protection; it is a fundamental responsibility to ensure the health, safety, and well-being of our communities. As we navigate the challenges of an ever-evolving threat landscape, OPSWAT is ready to help at every level.
Discover why OPSWAT is the critical advantage in cybersecurity—talk to an expert today.