How to Perform a Clean Install of My OPSWAT CM10 On-Prem?
Purpose
This article outlines the steps required to perform a clean installation of My OPSWAT Central Management (CM10) On-Premises on Windows OS.
Procedure
Step 1 – Uninstall CM10
Open the Windows Control Panel.
Navigate to Programs and Features.
Locate OPSWAT CM10 On-Premise in the list.
Select it and click Uninstall.
Step 2 – Remove Residual Folders
After uninstalling, manually delete the following folders to ensure no leftover files remain:
- C:\Program Files\OPSWAT\MOCM
- C:\ProgramData\OPSWAT\MOCM
Step 3 – Reinstall CM10
Download the latest CM10 On-Premise installer from the My OPSWAT Portal.
Run the installer and follow the on-screen instructions.
Complete the installation and verify the CM10 services are running.
If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.
