How to Perform a Clean Install of My OPSWAT CM10 On-Prem?

Purpose

This article outlines the steps required to perform a clean installation of My OPSWAT Central Management (CM10) On-Premises on Windows OS.

Procedure

Step 1 – Uninstall CM10

  1. Open the Windows Control Panel.

  2. Navigate to Programs and Features.

  3. Locate OPSWAT CM10 On-Premise in the list.

  4. Select it and click Uninstall.

Step 2 – Remove Residual Folders

After uninstalling, manually delete the following folders to ensure no leftover files remain:

  • C:\Program Files\OPSWAT\MOCM
  • C:\ProgramData\OPSWAT\MOCM

Step 3 – Reinstall CM10

  1. Download the latest CM10 On-Premise installer from the My OPSWAT Portal.

  2. Run the installer and follow the on-screen instructions.

  3. Complete the installation and verify the CM10 services are running.

If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.

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