How can I capture custom information from end-users?

My OPSWAT Central Management is able to capture custom information such as email addresses, Student IDs and telephone numbers from endpoint users.

Administrators have the option to specify the nature of the information required, and to validate it using a regular expression string. These regular expression strings can be tested and validated using online regex testers like This One.

How it works

My OPSWAT Central Management will ensure that the endpoint user inputs their information via a non-optional action prompt, as illustrated in the screenshot below.

Once the user inputs their information, the system reports it to the My OPSWAT Central Management backend servers.

Administrators can then view the information via the My OPSWAT Central Management Console, by navigating to Inventory>Devices>Relevant Device>Device Details View, where the data will be listed under System Information.

Administrators also have the option to search the device inventory by inputting client information, such as an email address, into the Search field, as illustrated in the screenshot below.

Once enabled, it will take between 1 and 60 minutes before the user is prompted to input their custom information, which period is based on the frequency of Client check-ins with the My OPSWAT Central Management backend servers.

How to enable custom information capture

1. Log into the My OPSWAT Central Management Console and navigate to Settings>Global>Advanced.
2. Check the option to Enable custom information capture.
3. Fill out the required fields, including a regular expression string and a message that will be displayed in the prompt to your endpoint users.

4. Finally, click Save to apply your settings.

How to update your regular expression string to validate user input or the message displayed to your endpoint users

1. Log into the My OPSWAT Central Management Console and navigate to Settings>Global>Advanced.
2. Under the option to Enable custom information capture, update the regular expression spring or message as required.
3. Finally, click Save to apply your changes.

How to enforce end users to re-enter their custom information

1. Log into the My OPSWAT Central Management Console and navigate to Inventory>Devices.
2. Filter for endpoints from which you wish to recapture custom information.
3. Once located, check the selection boxes alongside the appropriate devices.
4. Click on the Actions drop down menu in the top right-hand corner of the page, as illustrated below.

5. Click on the Re-Identify option, then confirm your selection as prompted.

How to clear all captured custom information

1. Log into the My OPSWAT Central Management Console and navigate to Settings>Global>Advanced.
2. Uncheck the option to Enable custom information capture.
3. Click Save, then confirm your selection as prompted.
4. The custom information capture feature is now disabled, and all captured data will be purged.