Why do I get "Failed to create server shutdown socket" when installing OCM 10 on-prem?

Issue: While installing OCM 10 on-prem on Windows OS, you may encounter the following error message:

Failed to create server shutdown socket on address [localhost] and port [8005] (base port [8005] and offset [0])

java.net.BindException: Address already in use: bind

Cause: This error occurs because the default Tomcat port (8005) is already in use by another process on the system. Tomcat requires a unique port for its shutdown socket, and a conflict prevents the service from starting.

Resolution:

  • Open the Tomcat configuration file:

    D:\Program Files\OPSWAT\MOCM\tomcat\conf\server.xml

  • Change the port number to an unused port (for example, 8006)

  • Save the file and restart the OCM service.

If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.

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