Why do I get "Failed to create server shutdown socket" when installing OCM 10 on-prem?
Issue: While installing OCM 10 on-prem on Windows OS, you may encounter the following error message:
Failed to create server shutdown socket on address [localhost] and port [8005] (base port [8005] and offset [0])
java.net.BindException: Address already in use: bind
Cause: This error occurs because the default Tomcat port (8005) is already in use by another process on the system. Tomcat requires a unique port for its shutdown socket, and a conflict prevents the service from starting.
Resolution:
Open the Tomcat configuration file:
D:\Program Files\OPSWAT\MOCM\tomcat\conf\server.xml
Change the port number to an unused port (for example, 8006)
Save the file and restart the OCM service.
If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.
