How do I solve User Authentication issues on MetaDefender Endpoint devices?
This article applies to the current My OPSWAT Central Management Console and API, and all MetaDefender Endpoint releases deployed on Windows, macOS and Linux systems.
Users running MetaDefender Endpoint on one or more Windows, macOS or Linux devices may occasionally see My OPSWAT Central Management device compliance warnings/flags related to User Authentication.
These warnings/flags are triggered by device issues and will appear under My OPSWAT Central Management Console>Inventory>Devices>Relevant Device>Detailed Device Information>Deep Compliance>User Authentication.
For detailed remediation instructions on user authentication-related device compliance issues, please select the relevant operating system from the list below.
If your Authentication Product Is Not Covered In Any Of The Linked Guidelines Above, or if you have followed the relevant guidelines but Continue To Experience User Authentication Issues On Your MetaDefender Endpoint Devices, please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.