Customer Contract Management

AI Tools
Who can use this feature?

The Customer Contracts tab gives Partner organizations (Distributors and Resellers) a consolidated view of all contract details related to their assigned customers. You can instantly see contract data such as: Associated Reseller (if applicable), contract number and value, start/end dates, invoice numbers, and product lists with quantities—directly in the Portal.

To access this page, navigate to License Management > Customer Contracts. You can only access this tab if the following conditions are met:

  • You must belong to a Partner organization with assigned customers.

  • You must have View Only or Full Access permission on the License Management - Customer Organizations role object. (Refer to Roles for details)

Distributor view
Reseller view

The Customer Contracts tab presents a table with the following columns:

Column

Description

Reseller

Distributors only Name of the Reseller associated with each contract.

Customer

Main organization name

Contract Number

Unique ID for each opportunity's contract

Value

Contract value

Start

Contract effective date

End

Contract expiration date.

Invoice Number

List of all invoice number associated with the contract

Product Certificates

List of products included in the contract

Quantity

Quantity of each product listed in the Product Certificates column

Available Actions

  • Sort: Click any header to reorder the list

  • Search: Use the search box to filter by Reseller, Customer, Contract Number, Invoice Number, or Product

Default Sorting Order

The table is sorted by default as follows:

  1. Reseller – A to Z

  2. Customer – A to Z

  3. Start Date – Newest first