How do I set up exclusions on my anti-malware software to prevent disruption of the MetaDefender ICAP Server process, when my corporate policy does not allow it?

This article is applied to ICAP Server releases deployed on Windows and Linux systems.

To implement your exception rule, you must exclude the following from the relevant anti-malware product’s real-time protection:

  • The OPSWAT Installation folder which by default also includes the folder where MetaDefender ICAP Server is creating its temporary files
  • The mdicapsrv and nginx processes.

If Further Assistance is required, please proceed to log a support case or chat with our support engineer.
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How do I set up exclusions on my anti-malware software to prevent disruption of the MetaDefender ICAP Server process, when my corporate policy does not allow it?