Enable email domain-based join requests for my organization
- User type: Organization user
- Role: Full Access on Organization General Information
As an organization admin or user with Full Access on Organization General Information (See Roles for details), you can allow users who share the same email domain(s)—such as your organization's domain(s)—to find and request to join your organization by setting up an approved email domain in your General Information settings.
Your email domain is the part of your email address that comes after the @ symbol and is usually shared by all members of a given organization. If your email address were abc@opswat.com, your email domain would be opswat.com.
How It Works
When you set up an approved email domain for your organization, anyone with this email domain will be informed about your organization and prompted to submit a request to join it.
The first time a user logs in after you set up your approved email domain, a notification banner will appear on the Overview page after a few seconds of activity, informing the user that they are eligible to join your organization.
If the user clicks Request access, they will be taken to the Organizations page to submit their request.
If the user clicks Request to Join, you and any other authorized users in your organization will receive an email notifying you of their request. See Manage Join Requests below for next steps.
Add an Approved Email Domain
To add an email domain for organization, take the following steps:
- Log in to My OPSWAT Portal
- Navigate to My Organization > General Information > Email Domains
- Click Add my domain (available if your domain hasn't been added yet).
- Your domain will be added to the list.
For security reasons, only your company domain can be added. For example, if your My OPSWAT account uses an email like abc@opswat.com, only opswat.com will be added.
When you set up an approved email domain for your organization, anyone with this email domain will be informed about your organization and prompted to submit a request to join it.
Blocking Generic Domains
Adding generic email domain as Company email domain may expose your organization broadly. To ensure security, we block below generic email domains.
"gmail.com", "yahoo.com", "hotmail.com", "outlook.com", "aol.com", "icloud.com", "mail.com", "protonmail.com", "facebook.com", "msn.com", "live.com", "gmx.com", "zoho.com"
Remove an Approved Email Domain
You can remove any email domain (s) at any time by clicking the cross mark icon next to the email domain.
Once you remove an email domain (except your account email domain), you will need to contact OPSWAT Support if you want to re-add it.
Manage Join Requests
If a user submits a request to join your organization, you and any other Administrators with Full Access to the User Management in your organization will receive
- An email informing you of the new join request
- AND a notification in the
icon in the top-right corner
To approve or decline a join request:
- Navigate to My Organization > Users
- Click View requests on the Pending Approvals banner.
- You will then be navigating to full Pending Approvals list
- For each request, choose Approve or Decline from the dropdown.
If you decide to Approve a request, select a Role and click Submit.
- Any user with Full Access to User Management in your organization (authorized users) can act on a request.
- The first decision made by an authorized user is final—that is, if another authorized user has already approved or declined a given request, you will no longer be able to take any action on the request.
- Users are notified via email and in-portal notification about the decision.
- Users can cancel their request at any time.
- Until approved, users won't have access to your organization's resources and will see that their request is pending on the Organizations page.