How do I find all the MFT logs and their functionality?

All service logs are located at:

C:\Program Files\OPSWAT\MetaDefender Managed File Transfer\Services\Logs
  1. Helper Service (OPSWAT MetaDefender Managed File Transfer Helper): Ensures other services, including Nginx, are running. Errors can be found in opswat.mft.helper.service.log.

  2. Next Service (OPSWAT MetaDefender Managed File Transfer Next): Manages REST API services for newer endpoints (e.g., automated jobs). Errors can be found in opswat.mft.next.service.log.

  3. Processor Service (OPSWAT MetaDefender Managed File Transfer Processor): Handles background tasks (e.g., core scanning, data retention). Errors can be found in opswat.mft.processor.service.log.

  4. Rest Service (OPSWAT MetaDefender Managed File Transfer REST): Main API service for most features of MetaDefender Managed File Transfer™. Errors can be found in opswat.mft.rest.service.log.

Other Logs:

  1. Nginx as a Reverse Proxy: Nginx acts as a reverse proxy for MetaDefender Managed File Transfer™ by routing client requests to backend services. Errors can be found in: C:\Program Files\OPSWAT\MetaDefender Managed File Transfer \WebServer\logs.

  2. Installer logs: Error logs related to the MetaDefender Managed File Transfer™ installation process are stored in:

  • For new versions:

C:\Users\<username>\AppData\Local\Temp\OPSWAT\MetaDefender Managed File Transfer\mft.log
  • For old versions:

C:\Users\<username>\AppData\Local\Temp\OPSWAT\MetaDefender Vault\vault.log
Support

If further assistance is required, please submit a Support Ticket with the OPSWAT team.