Authentication
Multi-Factor Authentication
To enable Multi-Factor Authentication (MFA), navigate to the Settings->Security menu and select Authentication tab.
Activation Code Expiration Time
This field specifies the duration for which the setup MFA activation code remains valid. The value, measured in minutes, must be between 1 and 10.
When Multi-Factor Authentication (MFA) is enabled by the administrator in MetaDefender Managed File Transfer, the following user types will be required to set up MFA during their next login:
- Local users
- Guest users
- Active Directory users
- External users
To set up MFA, the users must download a TOTP (Time-Based One-Time Password) client app on their phone. (e.g. Microsoft Authenticator, Google Authenticator)
In case of any issues, once a user has set up their MFA, the administrator can reset the user's MFA. Subsequently, the user will be prompted to set up their MFA again during their next login.
For more information about resetting user MFA, click here.