MetaDefender Kiosk (Windows)

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DocsMetaDefender Kiosk WindowsKnowledge BaseWhat does each scanning engine status indicator mean?

DocsMetaDefender Kiosk WindowsKnowledge BaseWhat does each scanning engine status indicator mean?

Knowledge Base

Configuration & Setup

Can a Syslog event be generated when an infection is found by MetaDefender Kiosk?

Why does Kiosk pause on the final screen after scan session "settings"?

Can I add groups from Active Directory to MetaDefender Kiosk Workflow Profiles?

Can I extend MetaDefender Kiosk by adding Custom Engines or Signatures?

Can I run MetaDefender Kiosk using a non-administrator account?

Can I upload files to a file server after they have been scanned by MetaDefender Kiosk?

How can MetaDefender Kiosk and Managed File Transfer (formerly Vault) be configured to work with an Arbit Data Diode?

How does MetaDefender Kiosk Detect File Types?

How do I revert MetaDefender Kiosk to a previous state using Deep Freeze software?

How do I copy and save files to a mapped drive with MetaDefender Kiosk?

How do I set the Restart MetaDefender option for MetaDefender Kiosk Watchdog on Windows 8 and above?

How long is the support life cycle for a specific version/release of MetaDefender Kiosk?

How do I set up and use the Media Manifest feature in MetaDefender Kiosk?

How do I use the Copy & Go feature in MetaDefender Kiosk?

What are the running processes of MetaDefender Kiosk?

What does Remediated File mean in MetaDefender Kiosk?

What is the difference between the Format, 1-Pass, 3-Pass, and 7-Pass options in the MetaDefender Kiosk wipe functionality?

What is the frequency of MetaDefender Kiosk's antivirus signature/definition updates?

How to completely uninstall MetaDefender Kiosk

How do I create a support package for MetaDefender Kiosk?

How do I exit the MetaDefender Kiosk user interface?

Is Kiosk Active Directory integration possible?

How can I generate an API key on the Kiosk side?

How can I create a new workflow?

Can I have a backup (Core) server integrated with Kiosk?

After license renewal does the product activation happen automatically (if the license key is the same)?

How do I use Simplified Workflow?

How to increase session timeout via API?

Does adding a second MFT in the Kiosk serve as a high-availability mechanism?

Why does Kiosk showing a very large number of hidden partitions when scanning DVD/CD?

Why is Kiosk Skipping Files?

How do I check the version of a Kiosk Hardened/Secure Image “install.wim” file?

Can MetaDefender Kiosk be configured to handle large volumes of scans more quickly?

How to remotely Shutdown or Restart the System from the Kiosk UI?

Does the MetaDefender Kiosk hardened image support Windows 11?

Why files are copied to Admin accounts instead of AD account in MFT?

How do I configure MetaDefender Kiosk to use a Gmail account for email notifications?

How do I configure SMTP server on MetaDefender Kiosk to send notification to M365 tenant?

How to Set Up OPSWAT Kiosk to Copy Files to a Secondary Location for an AD User?

How do I verify my Kiosk Image type?

What are the Steps to Retrieve the Service Tag for Kiosk Hardware?

How to update MD Kiosk version and MD Core version without reflashing the new image?

How to Update the BIOS on K1001 using the Dell OptiPlex All-in-One Plus 7420?

How do I Configure Subdirectory Naming by Username When Handling Blocked or Allowed Files?

How to verify the current Kiosk Hardened Image's version?

How do I activate license in Kiosk?

How to Remotely Validate MetaDefender Kiosk File Uploads to MFT?

Can MD Kiosk (Windows) scan split VMDK files?

What does each scanning engine status indicator mean?

How is the Kiosk configuration backed up and restored during the upgrade process?

Does MetaDefender Kiosk support SSO Integration?

What is the difference between "File Larger Than" and "Max File Size Limit" in MetaDefender Kiosk?

How to increase the maximum file size for scanning in MetaDefender Kiosk via OPSWAT Central Management v7?

How does the Server is a load balancer option works?

What are the Syslog Facilities and Levels in MetaDefender Kiosk?

Error & Troubleshooting

Kiosk becomes unfunctional after deploying Kiosk Hardened Image 25.06.0 (or later)

Why are some of the keys on the physical keyboard not responsive in MetaDefender Kiosk?

Why doesn’t my MetaDefender Kiosk start?

Why is MetaDefender Kiosk not recognizing floppy drives?

Does a CVE affect MetaDefender Kiosk?

Why do I receive Kiosk License mismatch error?

Why is the Kiosk not detecting devices?

Why retrieving the Kiosk file history not working for sessions with a large number of files?

Why does OMVA agent not working as expected?

Which Kiosk Hardware Model am I using?

Why can I not execute script file like .VBS or .PS1.... in Hardened Image

How do I resolve issues with OPSWAT Media Validation Agent not detecting USB after Certificate installed?

Why am I receiving "LDAP is unsupported" when trying to configure an AD server on a Kiosk instance managed by Central Management v8?

How to resolve slow USB Detection on Kiosk Tower with Floppy Drive?

Why does MetaDefender Kiosk System Administration Service fail to start?

Why is my MD Kiosk disabled on Secure Image and how to resolve it?

Why can I not open Services, Firewall settings, Computer Management,... in the Hardened Image?

Why USB flash drives are not detected on Kiosk Mini

How do I reset the Kiosk App exit password if I forget it?

Why Am I Seeing the "Invalid Core Setup" Message?

How to resolve "Unable to reach Windows Activation Servers"

How to resolve "The system is unapproved to run Kiosk"?

How to resolve Disk Partition visibility issues caused by OMVA?

Can I use Media Manifest futures with mobile phone storage

Why Am I Getting an Insufficient User Rights Error When Updating Kiosk?

Why does auto-upgrade for MetaDefender Kiosk Hardened Image fail?

Why are my files not moved to Managed File Transfer when using Active Directory/SSO Integration?

Why is Paragon software disappeared after I installed an older version of Kiosk?

Why Are My VMDK Files Not Mounted When Processed with the Kiosk?

Label printer SNBC BTP-S80 on the Kiosk Tower not printing

Why am I seeing "Unable to find MFT server" error on the Kiosk?

What can I do when my Kiosk Tower (K3001) is not powered on?

Kiosk shows warning popup for unexpected “C:\Program” File

How to scan Clonezilla images with Kiosk

Why am I getting Windows Update Error 0x800f0922 on MetaDefender Kiosk Hardened Image?

My Kiosk device does not detect the bootable USB

Why do I see a blank white screen after restarting the Kiosk UI?

Hardened Image Auto Upgrade fail issue and how to resolve it?

Why am I getting a "User is not allowed to log in" error when multiple domains are added to workflow for authentication?

Why does my MetaDefender Kiosk show "Kiosk is Disabled" and How to resolve it.

How do I troubleshoot the thermal printer on the Kiosk Tower model?

What does each scanning engine status indicator mean?

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