How do I solve missing OS patch issues on MetaDefender Endpoint/MetaDefender IT-OT Access devices?

This article applies to the current MetaDefender IT-OT Access Console and API, and all MetaDefender Endpoint releases deployed on Windows, macOS and Linux systems.

Users running MetaDefender Endpoint on one or more Windows, macOS or Linux devices may occasionally see MetaDefender IT-OT Access device compliance warnings/flags related to Missing OS Patches.

These warnings/flags are triggered by device issues and will appear under MetaDefender IT-OT Access Console>Inventory>Devices>Relevant Device>Detailed Device Information>Missing Patches.

For detailed remediation instructions on Missing OS Patch related device compliance issues, please select the relevant operating system from the list below.

If you have followed the relevant guidelines but Continue To Experience Missing OS Patch Issues On Your MetaDefender Endpoint / MetaDefender IT-OT Access Devices, please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.

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