How do I manually clean up the MD Core engine's local folder?
This article applies to all MD Core versions.
We recommend taking these steps when MD Core is out of service, since deleting the engine folder will stop the current processing.
Internet access is required. In an air-gap environment, please prepare an offline engine package before applying this.
In some cases, MD Core keeps the engine folders after updating to a newer version, which can cause engine update issues and increase the disk space MD Core uses over time. Below is how to manually delete the engine folders.
- Stop MD Core services
- Browse and delete folders inside these installation locations (by default):
- C:\Progam Files\OPSWAT\MetaDefender Core\data\engines
- C:\Progam Files\OPSWAT\MetaDefender Core\data\resources
- C:\Progam Files\OPSWAT\MetaDefender Core\data\updates\av
- C:\Progam Files\OPSWAT\MetaDefender Core\data\updates\db\
- Delete the file "C:\Program Files\OPSWAT\MetaDefender Core\data\updates\metadescriptor"
- Start the MD Core services again and manually click the button “Update All” to update the engine
If Further Assistance is required, please proceed to log a support case or chat with our support engineer.
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