Who Should I Contact If I Have Questions About My OPSWAT Academy Courses?

If you need assistance with your OPSWAT Academy courses, whether you are having trouble accessing courses, or downloading certificates, our dedicated support team is ready to assist.

How to Get Support

For all inquiries, please email our support team directly:

📧 academy.support@opswat.com

Common Support Topics

You can reach out to us regarding any of the following:

• Course Access: Issues with loading lectures, content not appearing, or "trouble retrieving data" errors.

• Purchases: Courses or bundles that were purchased but are not appearing in your My Learning dashboard.

• Certificates: Difficulty locating or downloading your training certificates after course completion.

Expedite Your Request

To ensure we resolve your issue as quickly as possible, please include the following details in your email:

• Registered Email Address: The email associated with your OPSWAT Academy account.

• Course/Bundle Name: The specific title of the item you are trying to access.

• Issue Description: A clear summary of the problem, including any error messages.

• Screenshots: Please attach a screenshot of the issue, if applicable.