Why Is Traditional Chinese or Another Custom Language Not Displayed After the Kiosk Upgrade?
Check Your Version:
This article applies to MetaDefender Kiosk upgrades from versions earlier than v4.7.0.
Issue:
After upgrading MetaDefender Kiosk from a version earlier than v4.7.0 to any v4.7.x release, Traditional Chinese or other custom languages may not be displayed correctly.
Such as:
v4.6.0 → v4.7.6
v4.5.6 → v4.7.7
Resolution:
Please update using the recommended Upgrade Path:
From v4.6.0 → Upgrade directly to v4.7.7
From v4.5.x → Upgrade to v4.6.7 first, then to v4.7.7
Please refer to Upgrading MetaDefender Kiosk - MetaDefender Kiosk Windows for further instructions on how to upgrade Kiosk.
Reference
For more details, please refer to the Kiosk 4.7.7 Release Notes: Archived Release Notes - MetaDefender Kiosk Windows
Bug fix: Resolved issue with missing translation text when upgrading to Kiosk 4.7.6
Kiosk resolved issues where some language translation texts could disappear when upgrading from older versions to Kiosk 4.7.6
Support: If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.