What can I do when I forgot the BIOS Password of the MD Kiosk - Dell

Using the BIOS Password is an advanced security feature that you can apply to the MD Kiosk hardware, depending on the organization’s policies.

When you forget the BIOS password, you can try the Dell support KB for this How to Reset, Remove, or Recover BIOS Passwords | Dell US

If the above Dell KB does not work, follow the steps below to obtain the error code, then provide it to OPSWAT Support via the support case.

• Turn on your computer

• Enter a wrong password 3-5 times until you see an error code

• Write down the exact error code

The error code will be similar to this: “This computer system, #ABC123A-XXXX,….”