Endpoint Management
Users running MetaDefender Endpoint on one or more Windows devices may occasionally see MetaDefender IT-OT Access device compliance warnings/flags related to Missing OS Patches.
These warnings/flags are triggered by device issues and will appear under MetaDefender IT-OT Access Console>Inventory>Devices>Relevant Device>Detailed Device Information>Missing Patches.
To remediate Missing OS Patch related device compliance issues on your managed Windows devices, please follow the instructions for configuring the Microsoft SCCM below.
- Check whether MECM is running on your device by opening the Windows Start menu, searching for Task Manager and launching it.
- In Task Manager, expand the Details tab, then search for CcmExec.exe. If you cannot find it, contact your administrator to remediate the issue.
- Next, you can install all missing patches on the device by going to the Start menu, then searching for Microsoft System Center and launching Software Center.
- Inside the Software Center app, click on the Updates tab in the left-hand navigation panel.
- On the Updates page, click Install All to install all missing OS security patches.
- Restart your device if prompted to do so.
- Open the Windows Start menu, search for the MetaDefender Endpoint or MetaDefender IT-OT Access, then select the Run as administrator option.
- Once the app is running, right-click on the MetaDefender Endpoint tray Icon and, from the pop-up menu, click Recheck.
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