How do I solve OS Update issues on MetaDefender Endpoint/MetaDefender IT Access devices?
This article applies to the current MetaDefender IT Access Console and API, and all MetaDefender Endpoint releases deployed on Windows and macOS systems.
Users running MetaDefender Endpoint on one or more Windows or macOS devices may occasionally see MetaDefender IT Access device compliance warnings/flags related to OS Update.
These warnings/flags are triggered by device issues and will appear under MetaDefender IT Access Console>Inventory>Devices>Relevant Device>Detailed Device Information>Deep Compliance>Operating System.

For detailed remediation instructions on OS Updates-related device compliance issues, please select the relevant operating system from the list below.
If you have followed the relevant guidelines but Continue To Experience Missing OS Patch Issues On Your MetaDefender Endpoint / MetaDefender IT Access Devices, please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.