Why is there a continuous beeping sound from MetaDefender Optical Diode?
This article applies to all MetaDefender Optical Diode releases deployed.
Cause
The device emits a continuous audible alarm when one of the two power supplies is disconnected or not receiving power. This alarm is a hardware safety feature designed to alert users of a redundant power supply failure.
Resolution
- Verify that both power supply units (PSUs) are properly connected to the device.
- Ensure that both power sources are supplying power.
- Once both PSUs are connected and receiving power, the beeping will stop automatically.
If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.
Was this page helpful?
