Introduction

On This Page

Overview

Designed to enhance operational efficiency and optimize workflows, My OPSWAT Portal provides seamless access to OPSWAT licenses, support, training, and essential product resources.

Whether you're a customer, partner, or Academy learner, the Portal brings together the key tools and information you need in one place—securely and efficiently.

Key Features

  • Streamlined License Management - Track, manage, and monitor license usage
  • Comprehensive Support Experience - Get help from Support team or Resolve issues faster with AI-powered guidance
  • Product Hub - Easily access the latest product installers and stay informed on the newest versions of OPSWAT solutions
  • Organization and User Management - Ensure secure access and streamline workflows with role-based access control (RBAC)
  • Real-time Status Dashboard - Quickly assess license health, stay on top of account- and system-level updates, and monitor learning progress in a single view.
  • Integrated Learning Dashboard - Monitor your training progress with the integrated OPSWAT Academy dashboard
  • Product Management - Manage multiple OPSWAT products remotely, improve data flows visibility, and provide better reports for each product and entire account.
  • Easy Access - Navigate OPSWAT’s cloud services and portals seamlessly with SSO (single sign-on).

Not sure where to start? Visit the Navigating the Portal page for a guided overview.

Who My OPSWAT Portal Is For

My OPSWAT Portal is designed for a wide range of users across the OPSWAT ecosystem:

User TypeHow They Use the Portal
Customers with licenses
  • Monitor license usages and track license renewals
  • Access product resources and download installations
  • Submit and track support cases
Channel Partners
  • Manage multiple customer licenses
  • Access partner-specific resources and training
Academy students
  • Enroll in OPSWAT Academy
  • Track learning progress
Prospects users
  • Evaluate Cloud services with trial licenses
  • Explore Product portfolio and documentation
  • Submit support inquiries during PoC
  • Customers who need to manage licenses, users, and get support.
  • Partners who manage multiple customer licenses and access partner-specific resources and training
  • Prospective users exploring OPSWAT solutions before making a purchase
  • Academy learners tracking training progress.

Feature access varies based on your role and license status. Some capabilities may be limited for prospective users or non-admin roles. Learn more in User Types

Next Steps

To get started with My OPSWAT Portal:

  1. Review System Requirements - Ensure your browser and screen resolution meet the minimum requirements
  2. Register and Sign in - Create an OPSWAT account and begin exploring features
  3. Understand User Types - Learn about Personal and Organization account types
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