Introduction

On This Page

Overview

Designed to simplify every interaction with OPSWAT. From customer support to partner collaboration to Academy learning, My OPSWAT Portal provides streamlined access to everything that matters to your business.

Key Features

  • Streamlined License Management - Track, manage, and monitor license usage
  • Comprehensive Support Experience - Get help from Support team or Resolve issues faster with AI-powered guidance
  • Product Hub - Easily access the latest product installers and stay informed on the newest versions of OPSWAT solutions
  • Organization and User Management - Ensure secure access and streamline workflows with role-based access control (RBAC)
  • Real-time Status Dashboard - Quickly assess license health, stay on top of account- and system-level updates, and monitor learning progress in a single view.
  • Integrated Learning Dashboard - Monitor your training progress with the integrated OPSWAT Academy dashboard
  • Product Management - Manage multiple OPSWAT products remotely, improve data flows visibility, and provide better reports for each product and entire account.
  • Easy Access - Navigate OPSWAT’s cloud services and portals seamlessly with SSO (single sign-on).
  • Exclusive for Channel Partners Comprehensive tools for partners to register deals, request joint marketing funds, submit cases on behalf of customers, monitor customer licenses, and access sales resources, etc.

Not sure where to start? Visit the Navigating the Portal page for a guided overview.

Who My OPSWAT Portal Is For

My OPSWAT Portal is designed for a wide range of users across the OPSWAT ecosystem:

User TypeHow They Use the Portal
Customers who need to manage licenses, users, and get support.
  • Monitor license usages and track license renewals
  • Access product resources and download installations
  • Submit and track support cases
Channel Partners who manage multiple customer licenses and access partner-specific resources and training
  • Monitor multiple customer licenses and contracts
  • Submit cases on behalf of customers
  • Submit deals, request funds, and access partner-specific resources and training
Academy students tracking training progress.
  • Enroll in OPSWAT Academy
  • Track learning progress
Prospects users exploring OPSWAT solutions before making a purchase
  • Evaluate Cloud services with trial licenses
  • Explore Product portfolio and documentation
  • Submit support inquiries during PoC

Feature access varies based on your role and license status. Some capabilities may be limited for prospective users or non-admin roles. Learn more in User Types

Next Steps

To get started with My OPSWAT Portal:

  1. Review System Requirements - Ensure your browser and screen resolution meet the minimum requirements
  2. Register and Sign in - Create an OPSWAT account and begin exploring features
  3. Understand User Types - Learn about Personal and Organization account types
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my opswatportal