v2025.3.2 - Jul 29th

AI Tools

Version

2025.3.2

Release date

July 29th, 2025

Release Summary

This release enhances the support experience by allowing users to manage support cases directly within the Portal.

New Features: Seamless Support Case Management


You no longer get redirected when clicking a support case number. All support case actions—including viewing details, updating, escalating, or closing—are now fully accessible inside My OPSWAT Portal.

What’s Improved:

  • Manage cases end-to-end in one place

  • Improved continuity and visibility


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v2025.3.1 - Jul 10th
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v2025.3.2 - Jul 29thNew Features: Seamless Support Case Management