v2025.1.4 - Mar 20th

Release date

March 20th, 2025

Release Summary

This release introduces a new case summary tab for tracking false detection submissions, enhanced visibility of support benefits, and new tools for partners to manage customer licenses more effectively.

New "False Detection Submissions" Cases Tab

Following the automated workflow of creating a support case whenever a new false detection report is created, we have now added a new False Detection Submission tab to Support page that lists all false detection cases.

Users can now view real-time case statuses directly from the Support dashboard, providing better visibility and control.

Expanded Support Contacts

For organizations with a Technical Account Manager (TAM) license, assigned TAM details are now displayed under the Your OPSWAT Team section.

For Partners New Partner License Notes

Introducing new Partner Note column in the Customer Licenses page, allowing partners to

• Attach custom notes to licenses

• Tag licenses location or internal identifiers (e.g., contract owner, contract ID, reseller reference, etc.)

This new feature helps partners organize customer licenses effectively.

Upgraded AI Chatbot

Our AI assistant has beep upgraded to provide users with faster responses and smoother interactions.

Enhancing Security with MFA

Did you know MFA can block over 99.9% of account compromise attacks? A new homepage banner now encourages organization admins to enable Multi-Factor Authentication (MFA) to strengthen organization's security.

Update password policy

To strengthen user security, we have updated our password expiration policy. Users must now change their password every 180 days. A notification will appear 7 days before expiration to provide advance notice.

Other bug fixes and enhancements