How can I disable the MetaDefender Endpoint Tray Icon?

MetaDefender Endpoint features an optional tray icon, enabled by default, that displays pertinent information and functions to Client endpoint users, including:

• Actions needed
• Notification settings
• The option to export logs
• System information.

The screenshots below illustrate the tray icon in Windows (Screenshot A) and macOS (Screenshot B), as well as the standard System Information pop-up (Screenshot C).

Screenshot A

Screenshot B

Screenshot C

Understandably, some organizations prefer that the tray icon not be displayed to Client endpoint users. In which case, administrators can opt to disable/hide all device Client tray icons remotely, by following the instructions below.

1. Log into your MetaDefender IT-OT Access Console and navigate to Settings>Global>Device Agents.
2. Uncheck the option to Make MetaDefender Endpoint tray icon available to end-users, as illustrated in the screenshot below.
3. Finally, click Save to apply your settings, also illustrated below.