How long is the support life cycle for a specific version/release of MetaDefender Email Gateway Security v5?

This article applies to all MetaDefender Email Gateway Security releases deployed on Windows Systems.

OPSWAT provides support on each release of MetaDefender Email Gateway Security for 18 months after the publication of the following release of the product. So, once a new release is published, you have 18 more months of support on the previous release.

Keep in mind, however, that bug fixes and enhancements are applied only to the next release of a product, not to the current release or historical releases - even when those releases are still under support.

In some cases, hot-fixes can be provided for the current release of the product, and then incorporated as regular fixes in the next release.

OPSWAT highly recommends that users regularly upgrade to the latest version of MetaDefender Email Gateway Security and not wait until the end of a release’s support cycle.

Current versions incorporate state-of-the-art features and necessary bug fixes, and are freely available for all license holders to download.

To upgrade, follow these steps:

  1. Browse Release Notes for details on the latest MetaDefender Core version release.
  2. Visit the My OPSWAT to download a new version under the relevant package license.

If you are upgrading from an older V5 release, visit Installation.

MetaDefender Email Gateway Security Support Lifecycles:

Release numberRelease dateEnd-of-life date
5.7.619 Feb 2025
5.7.504 Nov 202419 Aug 2026
5.7.407 Oct 202424 May 2026
5.7.310 Jul 202407 Apr 2026
5.7.215 May 202410 Jan 2026
5.7.106 Mar 202415 Nov 2025
5.7.031 Oct 202306 Sep 2025
5.6.714 Aug 202301 May 2025
5.6.631 May 202314 Feb 2025
5.6.529 Mar 202301 Dec 2024

To contact support, please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.

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