How can I reduce the number of false positives in threat detection?

To reduce the number of False Positives being reported by MetaDefender IT Access’s Threat Detection feature (available via integration with MetaDefender Cloud or MetaDefender Core API), please do the following.

Option 1

1. Open your MetaDefender IT Access Console and navigate to Policy Management>Policies>Relevant Policy>Settings>Threat Detection.
2. Adjust the option to Consider a file as a THREAT/BLOCKED if it’s reported as suspicious by X or more engines.
3. Then, click Save, as illustrated below.

Option 2

1. Open your MetaDefender IT Access Console and navigate to Policy Management>Policies>Relevant Policy>Settings>Threat Detection.
2. Select the engines that you would like to use for threat detection under this policy, by unchecking the selection boxes alongside the engines that you feel are responsible for the most false positives.
3. Finally, click Save, as illustrated below.