How can I control what happens to log files when devices are deleted?

Adding and removing devices is a normal, but often hectic, part of managing a network. Which is why OPSWAT strives to facilitate streamlined onboarding and offboarding for MetaDefender IT Access users, thereby minimizing the burden on IT administrators.

• In terms of Onboarding, all account associations are embedded in the installer.
• In terms of Offboarding, when a user uninstalls the MetaDefender Endpoint, MetaDefender IT Access will automatically detect the event and remove that device from the associated account.

Large networks, with frequent device onboarding and offboarding, can introduce noise into the log management landscape, leading to frustration, wasted time and effort. To combat this, MetaDefender IT Access administrators have the option to adjust the default behavior for log retention.

The alternative to archiving data for deleted devices is to enable Purge mode, whereby a device deletion event will trigger the immediate deletion of all associated MetaDefender IT Access log files.

How to enable Purge mode

1. Log into the MetaDefender IT Access Console and navigate to Settings>Global>Device Data.
2. Next to Data retention behavior, check the Purge option, as illustrated in the screenshot below.
3. Finally, to enable your settings, click Save.