v2025.1.1
Version | 2025.1.1 |
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Release date | January 7th, 2025 |
Release Summary | The Support Page has been revamped with an intuitive layout, AI-powered assistance, and a streamlined case submission process. Partners can now submit cases on behalf of customers. Additionally, this update introduces enhanced User and Role Management capabilities for organizations with sub-organizations. |
New Features
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New Support Experience | The Support Page has been completely revamped to deliver a more structured and user-friendly experience.
Detailed information can be found on Support page. |
Streamlined User and Role Management | For organizations with sub-organizations, we’ve simplified the management of users and roles by consolidating controls in one place. Now authorized users can manage both main organization and sub-organizations without switching between organizations.
Please refer to Users and Roles for further details. |
Fix Bugs and Enhancements
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More friendly format for Sub-Organization name on License Management > Customer Organizations page | Organization names are now displayed in a more user-friendly and recognizable format for our Partners. Sub-organization names follow this updated format: <Opportunity Close Date> - <Opportunity Type> (<Organization name>) If the full organization name exceeds the display limit, it is truncated with "…". Updates include: 1/ "Select Organizations" Dropdown:
2/ Organization Name Display at the Bottom:
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Authorized users can now update name of organization | Users with Full Access permission on “Organization General Information” can now change the name of the Organization by accessing My Organization > General Information > Name |
Show sub-organization level in Default Organization setting | Users who are members of multiple organizations can now view organizations in a more structured format.
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Other fixed bugs and enhancements |