This article applies to all MetaDefender Managed File Transfer releases deployed on Windows systems.
If your Kiosk integration doesn’t work after the MFT upgrade from version 3.6.2 and lower, to a version 3.6.3 or newer, or it will assign the uploaded files to a Guest account instead of the mentioned user account, please check the details below:
Kiosk uses an API call method of communication, which starting with MFT version 3.6.3 requires a new header called Group_ID. Since this is not configured, the API call will fail.
This situation can be resolved by enabling an option in MFT called: “Allow Users to Upload Files Without Specifying Group Membership”.
To enable this option, please navigate to the MFT UI -> Settings -> Global Settings -> Files -> enable the option Allow Users to Upload Files Without Specifying Group Membership -> Click on Update.
If Further Assistance is required, please proceed to create a support case or chat with our support engineer.
