Upgrading MetaDefender Kiosk

As of Kiosk 4.5.5, upgrading no longer requires uninstallation of an existing version. The installer can now be ran with a Kiosk already installed.

As a critical issue with login via AD authentication, Kiosk 4.6.0 was removed and unable to be upgraded in place. To upgrade to the latest version from the Kiosk 4.6.0, the following actions should be followed:

  1. Remove the Log folder in the installation directory
  2. Generate a support package from the Management Console
  3. Uninstall Kiosk 4.6.0
  4. Install the latest version
  5. Configure Kiosk from the beginning. The support package from step 2 can be utilized to verify any missed settings or contact OPSWAT Support for more details.

Upgrade to a new version of Kiosk by running its installer using one of the following methods:

  1. Wizard
  2. Command Line

Installing Kiosk without uninstalling the previous version helps all configurations, workflow settings, and session history retained.

On manual uninstallation, session history will be lost and not retained after the installation of a new version.

Upgrading from an old version (4.3.X) might cause the Management Console to be inaccessible. A system restart should make it work.

Type to search, ESC to discard
Type to search, ESC to discard
Type to search, ESC to discard