How do I know what version of MetaDefender Endpoint is installed on a device?
This article applies to all MetaDefender Endpoint releases deployed on Windows, Linux, macOS, iOS or Android systems.
The version of MetaDefender Endpoint installed on a device can be confirmed either remotely via the MetaDefender IT-OT Access Console, or locally via the device OS.
MetaAccess Console
- Log into the MetaDefender IT-OT Access Console and navigate to the Inventory>Devices tab.
- Enter the device name into the search field and run the Search.
- Once located, Client version details will be listed in the Agent Version column, as illustrated below.
- Client/Agent version is also shown in the System Information box when we view device details. In this view, users can also check which SDK version the client is running, as illustrated below.
Unless the automatic updates are disabled (via the MetaDefender IT-OT Access Console>Settings>Global>Device Agents tab), the Persistent MetaDefender Endpoint will update automatically as new versions are released.
If the device is offline for an extended period, the version will update as soon as the device is back online.
The On-Demand MetaDefender Endpoint will not automatically update, regardless of whether the account is set to do so.
For more information on updating the Persistent and On-Demand MetaDefender Endpoint from the endpoint side, please Read This.
From Windows On-Demand and Persistent Client, tray icon enabled
- Open the tray icon list.
- Search for MetaDefender Endpoint.
- Right-click the Client tray icon.
- Select the About option to view the detailed information of Endpoint version of the devices.
Information listed in the About dialogue includes:
- the agent version
- Active Policy
- the SDK version (OESIS Framework version)
- hostname
- username
- OS information
- IP address
- the server the Client is communicating with
- the account the device is associated with
- the last time the Client communicate with the MetaAccess Cloud.
From Windows Persistent Client, tray icon disabled
MetaDefender Endpoint version
Users can check on the Client version via the registry at the relevant location below:
For Windows 32-bit:
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\OPSWAT\Gears Client\Config, and key , MSIPackageVersion.
For Windows 64-bit:
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\OPSWAT\Gears Client\Config, and key MSIPackageVersion
SDK version (OESIS Framework version)
For Windows 32-bit:
- Go to C:\Program Files\OPSWAT\OnDemand\ondemands\oesis and check the product version/file version of any dll file.
For Windows 64-bit:
- Go to C:\Program Files (x86)\OPSWAT\OnDemand\ondemands\oesis and check the product version/file version of any dll file.
From macOS Persistent Client, tray icon disabled
- Open Finder and go to /Applications/OPSWAT GEARS Client.
- CTRL Click OPSWAT Gears and select Get Info, to see all application data, as illustrated in the screenshot below.
From Linux Client
Check Client version via command
- Open a Terminal and run the command: opswat-client -i
- Client version details will be listed as command output.
Check Client version via file name
- Go to /usr/bin/opswatclient/bin
- Product version will be included with the file name.
- For example, file name: dax-15.5.4.0 (where the product version is 15.5.4.0).
From iOS/Android Mobile App
- Open the OPSWAT app.
- Click on the Menu icon in the top right-hand corner of the screen.
- Select About to view the version details.
If you have any difficulty Accessing Device Client Version Information, please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.