Why does "WARNING Session expired or no session" keep appearing on System Log?

This article applies to all NetWall versions.

This warning is generated by the UI layer. It indicates that a request was sent to NetWall without a valid authenticated session, or that the existing session had already expired.

This typically occurs when:

  • A user session times out but the browser continues sending background requests.
  • A user attempts to access UI endpoints directly without being authenticated.
  • An external application, script, or automation tool attempts to connect to NetWall without proper authentication.
  • A monitoring tool or API client is calling UI endpoints instead of using the appropriate authenticated API endpoints.

The warning itself does not necessarily indicate a system failure. However, repeated entries may indicate that unauthorized or unauthenticated requests are being sent to the system.

Recommended Checks

  • Review the NetWall logs to identify requests received by the GUI service and correlate the timestamps with the warning messages.
  • Capture a PCAP on the system to determine which IP address is sending the requests. The packet capture will help identify the source host attempting to connect without a valid session.

If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.

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