Portable package and offline docker toolkit are not starting due to RabbitMQ deprecated feature not being permitted?

After deploying MetaDefender Storage Security from the portable package or the offline Docker toolkit, the product does not become available. The mdcs_rabbitmq container is running, but the backend containers (licensing service, API gateway and the other services) restart continuously.

Service logs contain repeated entries similar to:

Messages such as nc: bad address 'licensingservice' or Error loading shared library libgssapi_krb5.so.2 may also appear. These are side effects of the restart loop, not the cause.

Affected deployments:

| Versions | 4.5.0 and 4.5.1 |

| Affected | Portable package, offline Docker toolkit |

| Not affected | Deployments made with the Linux (RPM/DEB) or Windows installers |

Confirming the issue

Run the following in your MDSS deployment directory:

If rabbitmq.conf is listed as a directory (a d at the start of the permissions column) instead of a regular file, this issue applies to your deployment.

You can confirm it a second way:

A healthy deployment returns true. An affected deployment returns false.

Solution:

Run these commands in your MDSS deployment directory:

The services reconnect automatically once RabbitMQ restarts. Verify the result with:

The command must now return true, and the service containers must stop restarting.