How to perform the Kiosk upgrade via MyOPSWAT Central Management?

Check Your Version:

This article applies to the MD Kiosk that is managed by the OPSWAT Central Management

Starting with version 10.4.2602 (On-premises), Central Management supports upgrading enrolled MetaDefender Kiosk instances. Allowing the Administrator to upgrade the MetaDefender Kiosk version, including the Hardened Image.

1. Upgrading MetaDefender Kiosk software version:

This feature is available for MetaDefender Kiosk versions 4.8.0.xxxx or later.

  • Go to Updates > Applications > Kiosk > Packages > “Check new version”.


  • Choose the desired version that you want to add to the library, enter the PIN, then Import


  • If you are using On-Premises deployment, you can download the installer from the MyOPSWAT Portal, then choose Manual, and import the installer from the downloaded file.


  • From Applications > Kiosk > Choose Jobs > Create Update Job.


  • Enter the Name for the Job, then choose the target groups/instances.


  • Choose the target version (this list is the library that you added in the steps above).


  • Edit the Update settings below if needed and save the job.

  • The job will run at your scheduled time, triggering the upgrade. Ensure your Kiosk instance is active and connected to Central Management then.

2. Upgrading Kiosk Hardened Image version:

This feature applies only to MetaDefender Kiosk Hardened Image deployments.

Applies to Hardened Image 25.01.0 or later.

  • Go to Inventory > Devices > Choose the Kiosk instance > Settings


  • On the Configuration page > choose Edit to unlock the configuration.


  • From Configuration > System Upgrade > Hardened Image Upgrade > Enable Hardened Image Upgrade.


  • Choose the Upgrade sources. If you use an offline environment, follow this page to download the upgrade package manually Manual Upgrade of Kiosk Hardened Image - MetaDefender Kiosk Windows


  • Choose the schedule time if needed; otherwise (None), the upgrade triggers immediately after saving the configuration.

  • Save the setting, then wait a few minutes so the configuration will be synced to the instance.

You can open the MD Kiosk Application log to see the upgrade progress.

Support:

If Further Assistance is required, please proceed to log a support case or chat with our support engineer.