How long is the support life cycle for a specific version/release of MetaDefender Kiosk?

This article applies to all MetaDefender Kiosk V4 releases.

OPSWAT provides support on each release of MetaDefender Kiosk for 18 months after the publication of the following release of the product. So, once a new release is published, you have 18 more months of support on the previous release.

Keep in mind, however, that bug fixes and enhancements are applied only to the next release of a product, not to the current release or historical releases - even when those releases are still under support.

In some cases, hot-fixes can be provided for the current release of the product, and then incorporated as regular fixes in the next release.

OPSWAT highly recommends that users regularly upgrade to the latest version of MetaDefender Kiosk and not wait until the end of a release’s support cycle.

Current versions incorporate state-of-the-art features and necessary bug fixes, and are freely available for all license holders to download.

To upgrade, follow these steps:

  1. Browse Release Notes for details on the latest MetaDefender Kiosk version release.
  2. Visit My OPSWAT to download a new version under the relevant package license.

Visit Installation Documentation for step-by-step instructions on how to install the MetaDefender Kiosk solution.

MetaDefender Kiosk Support Lifecycles:

Release numberRelease dateEnd-of-life date
4.7.204 Nov 2024
4.7.124 Sep 202404 May 2026
4.7.029 Jul 202424 Mar 2026
4.6.816 May 202429 Jan 2026
4.6.717 Apr 202416 Nov 2025
4.6.626 Mar 202417 Oct 2025
4.6.55 Jan 202426 Sep 2025
4.6.414 Nov 20235 Jul 2025
4.6.331 Aug 202314 May 2025
4.6.226 Jun 20233 Mar 2025
4.6.18 May 202326 Dec 2024

The versions not mentioned on this page are no longer supported.

For any issues or queries regarding supported versions of our MetaDefender Kiosk solution, please follow these instructions on How To Create a Support Package, before creating a support case or chatting with our support engineer.

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