SOC log level

The SOC log level has been introduced to support easier parsing or exporting data to 3rd party aggregators, such as Syslog. The SOC log level has the following entries:

EventLog identifierFields
Email receivedemail.receiveemail_id, ip_address, sender, recipients, subject, processing_id, message_id
Email refusedemail.refuseip_address, sender, recipient, response
Email scanned Email rescannedemail.scan email.rescanemail_id, sender, recipients, subject, processing_id, message_id, classifications, scan_result, anti_spam_result, rule_name, scan_result_details
Email completedemail.completeemail_id, sender, recipients, subject, processing_id, message_id, classifications, status
Email quarantinedemail.quarantineemail_id, sender, recipients, subject, processing_id, message_id, classifications
Email retryingemail.retryemail_id , sender, recipients, subject, processing_id, message_id, classifications, retry_count, next_retry
Email failedemail.failureemail_id, sender, recipients, subject, processing_id, message_id, classifications

processing_id: Unique message identifier on the Email Gateway Security REST API (internal; for support).

message_id: The Message-ID field according to RFC 5322 that contains a single unique message identifier.

email_id: Unique message identifier inside Email Gateway Security (internal; for support).

classifications: Classifications according to Email classifications.

scan_result: Over scan result by MetaDefender Core. The value may be Allowed or Blocked based on the setting in the Allowed processing results on MetaDefender Core image below.

antispam_result: Anti-spam and Anti-phishing classifications according to Spam classifications and Phishing classifications respectively.

scan_result_details: scan details (URLs, data IDs, verdicts, etc.) on MetaDefender Core for each email component (headers, bodies, each attachments).

status: Status of the email according to Processing status values.

retry_count: Number of retry attempts have done in case of a processing or delivery failure.

next_retry: The time of the next retry attempt in case of a processing or delivery failure.

Allowed processing results on MetaDefender Core

Allowed processing results on MetaDefender Core

Certain SOC level logs contain parameters of that entry. For example the ip_address parameter below:

Sep 23 10:32:06 UTC LE11-D8766 CEF:0|OPSWAT|MDEMAIL|6.1.2RC1|email.receive|Email receive, email_id='804cc4c0-226f-45bc-800f-29a88ee94caf', ip_address='127.0.0.1', message_id='e842c3d7-0694-4ba5-97f1-03eed504f62a@remo.te', processing_id='a9b68d415e754798b63ab274f47177f4', recipients='joe@loc.al', sender='dan@remo.te', subject='bec'|5|OMStid=6976 OMSmsgid=0

The values of these parameters might contain the delimiter single qoute ' character. In these cases the single quote ' characters are escaped by doubling each single qoute character (e.g. ''' , '' '''' , etc.).

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SOC log level